How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for cleaning
Clear ✕All 205 Google reviews tagged “Cleaning”
Greg & Jake worked as a team and replaced the hot water heater in a couple of hours. I watched them check to make sure the water and gas lines were vertical. They made sure the area was clean when they left. They instructed us in the operation of the unit before they left and made sure the water line was clear of air.
Mike did an excellent job! Very professional!! Excellent customer service!
Excellent technician. Very courteous and knowledgeable. Did a great job. Highly recommend!
Nick was efficient and polite. Your company hires the best workers. I have always been pleased with everyone who has serviced my furnace and air conditioner.
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Did a good job 👍 Jim
Great service, professional and thorough.
Barry was very experienced and patient! He took his time on explaining the furnace and A/C details. He went over every aspect on both systems. He is very knowledgeable and friendly. Thank you C & C for Barry!
Today Bryan H from C and C Heating and Air Conditioning performed a furnace tune up. This is the first time Bryan performed any work at my house. (I am a long time customer ). Bryan did an excellent job, was very thorough and explained different aspects of tune up. Bryan exemplifies the quality that C&C is known for…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
Professional and friendly.
Great customer service. Explained everything they were doing and shown pictures of the job. Before and after cleaning the vents.
My technician was punctual and a people person worked efficiently and professionally very detailed when explaining what he is doing and I appreciate the recommendations
Efficient
Marcus and Randy came to clean my air ducts...they took pictures and were honest ...said it really wasnt necessary yet...they were the same guys who cleaned my dryer ducts last spring...good guys..
As always on time and very professional
My first service call, Kevin came out because my heat wouldn't turn on (this was after Consumer Energy replaced my meter outside) To my embarrassment- the switch was off. As long as Kev was there, he did some maintenance. My 2nd visit (in less than 1 months was because my AC did not go on. Fan moving outside on…
Service was excellent and problem was solved
Mike L was very cordial and helpful.He answered all questions that I had asked him and was a gentleman.I am so happy that Mike was the one that serviced my home.Thank you Mike
Sam was knowledgeable, efficient and very kind. He answered my questions and explained everything. I skipped a few annual maintenance checks, so he was very thorough. I always recommend C & C for installation of new units, but now I will recommend C & C for annual maintenance. This is especially good if units were…
tech came in serviced air conditioner and checked all filters . Returned everything back to original settings. Excellent job and explained everything so I would know what he did. Very through.muchael nwas a very nice young man.
Sal did a very good job, including explaining everything that he was going to do.
C&C does a great job of keeping my heating and cooling equipment running efficiently. Tyler arrived at the appointed time. He efficiently checked my AC unit and made sure it was ready for summer.
Kala did a great and caring, accurate job.
Great job as always, very professional, very thorough
Excellent experience all around! Siraj was professional, knowledgeable and answered any questions I had - he even went as far as teaching me as well. Highly recommend!
Professional, knowlegeable , and friendly.
he is very knowledgeable and does a great job
Jeremy G. was very informative and pleasant. Enjoyed talking to him about my furnace n gave me a lot of interesting information.
Having an older furnace, I feel C&C has my back. Update 4/20/26 - furnace went out over the weekend and we had cold snap, below freezing. Called Monday morning and Noah came out that afternoon. I’d give him 7/5 stars if I could. The blown low voltage fuse was easy to find, but the cause up that fuse blowing,…
A true professional, we were very pleased with his work and rest of the crew
Amazing service every time. All there techs are top notch!!
Very professional, quick and efficient
I appreciate the fact that they let you know when they're coming and they're always on time, they're very professional in their job function.
Noah went the extra mile. He ask me where I want the air condition cover, I said in front of patio door. It rained, he secured the bag behind the grill. That is what I was thinking.
2 guys came out the teacher and the student i believe Kyle and Taylor. Did a find job . From the work they did in the attic to going outside they always put on the boot covers and answered all my questions. Nice job guys .
I have been a customer of C&C for 22 years and have always received excellent service. Tony provided excellent service today. I had a new heat pump installed today. Dave and Scott did a great job. They were professional, efficient and very helpful in setting up new WiFi thermostat. Steve has supervised this…
Always there when we need them… very reliable
Very nice and very informative. Went through everything to make sure it’s in good working condition.
Great work.
Always fantastic.
Chris and his team were on time and completed my furnace installation in a reasonable amount time and cleaned up the area. Chris was thorough in explaining how my new furnace worked. I am not easily impressed - so believe me when I say that I highly recommend C&C Heating and Air Conditioning for all your heating and…
Very kind and courteous, also knowledgeable about products, good salesman!
Great service time and very friendly Mike L . was awesome did a cleaning on my furnace and now it blows alot better and gives out more heat 🥵 and I would recommend their services real good prices as well
C&C is a great company. Kylewas very nice. Took care of everything that needed to be done.Two filters were replaced and some motor
Samuel and Juan at C&C Heating & Air Conditioning went above and beyond when cleaning the vents/ducts in our home. They were kind, professional, and extremely knowledgable. I would definitely recommend them and will absolutely reach out to this company again when I need assistance with my heating and cooling systems.
Brian H. arrived within the stated time and did a thorough and complete job of inspecting, cleaning, and preparing my furnace for the winter. Another pleasant experience with C & C.
Kevin H came to do the check up and maintenance on the unit in my recently purchased home. He came well prepared, with records of previous work done on it under former owner, and proceeded to perform the most detailed and complete service call on my HVAC I've ever thad at any of the homes I've owned. I definitely was pleased with the work done.
He is the Best! very personable and goes above & beyond to make sure HVAC system is in tiptop shape! We request him every time & trust him explicitly! Thank you again Salwin
Mike and crew are topnotch, knowledgeable, polite and tidy! Just had cleaning and maintenance performed by Kayla. Excellent job, polite, and conscientious of her work. also installed a component for an upgrade. Highly recommend C & C.
I signed up for the twice yearly HVAC checks and it has proven to be well worth the monthly fee. My heating and cooling are always running in top condition because both are monitored by a Senior Technician.
The crew from C & C did an amazing job every step of the way. Their customer service is incredible. They respond to any communication quickly. They show up on time. Their team members are courteous and professional. And above all, they do top notch work at a competitive price and you don't have to wait months to get them out to your house.
Sal is amazing. Whenever he arrives to do the job, I can be confident it will be done right. Not only is Sal competent, he's also kind, timely and explains things in a way I can understand. Sal is a great representative of the company. .
Great job! Told me everything he was doing and why!
I have had Kelly three times. I hope to keep her in future. I like her work ethic, very professional at all times plus caring.
Kayleigh was very nice and professional.
Kayla serviced the heater for the winter. She answered questions and explained what she was doing. Kayla was very thorough. So far she is the best technician. I want her back next time!! She was very polite, and I was very happy. C&C has the best technicians.
Sam from C&C was a huge help and did a great job with my duct cleaning! Not only did he professionally clean my ducts but he helped diagnose other HVAC issues I had, provide helpful tips on how to properly maintain my HVAC, and advice on things to look out for. I would highly recommend Sam and C&C!
very professional and knowledgeable. I would recommend this company
Tyler was very kind and understanding. He was thorough with checking our unit and quick to answer any questions we had regarding it. Definitely recommend this company
Tyler, our technician, did an excellent job in servicing our furnace. He also found an issue I was unaware of and fixed it, making our furnace functionally sound for the winter. Great job Tyler!
I was very pleased with the services Mike provides on my furnace great job
I contacted C&C about safety inspections of my furnace and water heater, as these are required in this city. They got me on the schedule quickly. My technician Noah arrived on time, knowledgeable of his tasks, and did a great job!
Chris was amazing as always , never had a bad experience with the company
Noah S is a very knowledgeable, friendly gentleman. An EXCELLENT people person that knows his trade. I will request him for any service from C & C
C&C was here to complete my furnace annual check-up. Siraj did a great job. He arrived within the set appointment time. He was through and effective with the inspection. No parts needed and the system was running to manufacturer’s specifications. I have never had a poor experience with the folks at C&C. I will…
Always great customer service from C&C.
Job well done, very professional and informative about the maintenance.
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
Tony is very knowledgeable and professional! Good job!
Christian was professional and courteous. He explained using photos that we needed a new part. He asked if we had any questions. He answered all our questions thoroughly. We are happy with the service we have received on our 22 year old air conditioner.
Christian was wonderful! Recommendations were not high pressure. Really appreciate that it’s more about service than upselling.
Very professional, courteous, clean, friendly, and quick.
Toni was awesome. Always a great experience with C&C heating and cooling. My AC unit was down and it is going to be in the 90s next week. Toni was courteous, quick and efficient and knowledgeable and helped me understand steps I can take to keep the longevity of my unit. He was all smiles even while working out in…
Salwan was very polite and informative explaining what he found. I would highly recommend Salwan.
Tech Dan was professional and answered all of my miriad of questions.
Simply the best.. pleasant.. professional and patient to responding to questions of concern.
Efficient. Knowledgeable. Very professional. Did heating and A/C maintenance, cleaned, replaced filters as needed. I'm highly satisfied!
**UPDATE** March 2025 We just had Dan out for our ac check-up! So happy we chose C & C for our HVAC system!! It's reassuring to know our equipment is working properly before we're in the dead heat of summer!! We bought our HVAC 2 years ago and they suggested 6 month checkups, which is included in the club, which is…
Technician Kevin business professional, efficient, personable and efficient. Would prefer him for any future HVAC needs.
The staff is great, technicians know the products well, very efficient! Easy to work with!
I was very pleased with the tech that came out from c&c heating and air conditioning he was very polite courteous he educated me about my furnace he did his job I was pleased and I will be using their services again in the future 🙂😃
Matt arrived early, was polite and explained step-by-step what he was doing (and what I might expect from my furnace in the future). 👍🏻👍🏻
Tyler is very knowledgeable! He was also friendly! Great experience! Truthful!
problem was identified and fixed. service provider had parts on his truck.
Jake K was amazing! Took his time! Answered all questions! Only company I will ever use!
Yeah he did a good job. All tech's from C n C are very good.
Great job,. Very professional, would highly recommend Eric
Have been using C&C Cooling and Heating for atleast 7 yrs. Always Excellent work.
Diagnosed a life threatening problem with furnace took pitchers of cracks in heat exchanger so I could see . Recently had back surgery he did everything possible to make me comfortable while he worked just a great young man . I’m not a stranger to furnaces and the man presented himself and his company like a pro.…
Great experience of servicing appointment ... Outstanding installation today...
Dennis and the two gentlemen that came to install our new furnace and a/c were very professional, friendly, and polite. They did the installation, cleaned up and Dennis walked us thru and explain what they did and how everything worked. Dennis went above and beyond. Thank you all!
Very professional and friendly
Kevin, our technician, did a great job. He was very thorough, professional, friendly, and answered all my questions and provided guidance for things to do to keep our system running smoothly.
Nick S. Great technician, courteous and professional and out going personality. .
Service was performed by an extremely knowledgeable person. If your interested or in need of HVAC services call C & C Heating & Cooling. Daniels the BEST.
Awesome tech. Super service.
Excellent and professional
Very hard worker. Tony was professional, knowledgeable and personable. Nice guy.
Tony was very helpful and professional.
Sal is an extremely talented and knowledgeable technician who performed at a VERY high level of competency. He communicated with the manufacturer (Trane) to ensure the replacement part was correct. Can’t say enough about Sal T.
This is my company for all heating and cooling services. I trust them.. and vent cleaning...and a leaking gas fixture repair, etc, etc....
well professionalecuted and experienced
Great company to work with. I highly recommend C&C Heating & Air Conditioning.
We have used C&C in our family for years. We have peace of mind being signed up for their membership too. Today - Our tech Desmond and his team did a tremendous job of full furnace replacement (coil and all for a downdraft furnace for slab house - no crawl or basement) and re-ran the out door AC unit to a location…
Matthew L. Did thorough maintenance and found problems. He provided me options on how to fix the problems. Problems were fixed and everything works awesome. This is the second time I requested Matthew L. I will request him again for my furnace maintenance. I would give him 10 stars if I could. Thank you!!!!!!!
Very glad I found this company. Everyone that works here is awesome. Matt L was my tech today. Very good at explaining everything since I don’t know much about it.
Sal was on time and very thorough. He diagnosed the issue in less than 30 minutes and explained what needed to be repaired and why. Would definitely recommend for all AC needs.
Our tech, Kevin, took time and care to tend to our ac unit so that we will be functioning well throughout the hot summer months! He, along with the whole C&C group are great to work with- we will always recommend this great business!
Great service
Daniel was awesome. He explained everthing i needed to know, didnt push anything, just made me aware of all options. Very professional, polite, courteous and friendly. Thank you to C&C and Daniel.
Pleasant and professional, on time, showed me what was wrong and told me costs as he went along.
My service technician was beyond great. Friendly, informative and professional all in one really nice guy. The salesman was also just as wonderful. Have used C&C in the past and will continue to recommend and use.
C & C's call informing us of their serviceman's estimated arrival time was right on. The serviceman, Antonio was GREAT! Within minutes he wasHe was courteous, wore shoe protectors inside the home, and explained all details of his visit. He was so knowledgeable and professional that I bought a Service Club…
C & C always arrive on time, wear footsies, and teach me something new and better at every visit! It makes my day having them over bringing great knowledge and service!
Quick and thorough end of season tune up
The company was very responsive, provided a convenient time for scheduling, showed up exactly when promised and did a thorough job. Brian J. was professional, helpful, communicated everything clearly that was needed and recommended some additional service to help prevent this issue from recurring. I am a very happy…
We scheduled an appointment last week and they sent a technician when I asked. He was prompt and curteous. He had been here before and remembered. I certainly would recommend C&C and use them again.
Great job. Totally satisfied.
Always great service and communication.
Really through in his checks, explained areas of concern, preformed repairs in a timely matter. Clean up like he was never here.
Dave showed up in a timely manner, listened to what was going on with the system, cleaned and checked how the furnace ran, checked thermostat. Advised how to set thermostat. System was functioning properly afterwards.
C&C were phenomenal! My furnace wasn't working on one of the coldest days of the year! I called and talked to Lisa and she was able to get Patrick to my house within 15 minutes of my phone call. Patrick was awesome and got my furnace working right away! Thank you C&C!
Great service! I actually bought an entire new HVAC system (Furnace, Central A/C unit, and hot water tank) from C&C Heating and Air Conditioning 5 years ago! Everything has worked great! I called the morning at 10:15AM and David arrived promptly within the time frame mentioned. Everything has worked great, they did…
Wonderful. I felt very comfortable with everyone that came to my house. They really care how I was treated. They were all outstanding in their job.
Furnace tune-up
Install new hot water tank. Professional installation with straight pipe runs and electrical connections. Friendly staff to work with. Great help in picking out type cost effective solution to our home.
They ended up here early even waited for me to get home. Bryan H answered every single question I had. Did not act as if I was interfering with his job or time frame. Will definitely use C& C again!
Louis was very professional and did a great job!
Sal was very friendly, on time, very respectful of my home - kids &dog, gave great service and for a great price. Would definitely recommend this company to anyone interested. We love C&C!
A very thorough maintenance on my furnace and humidifier. I would highly recommend
Very professional. On time and very friendly
Throughout the years, technician David Loop has been pleasant, knowledgeable and efficient. Highly recommend.
Luis was very professional and did a good job. Would recommend C&C.
Dave was very nice and did a great job because of his services and repairing our heat me and my grandkids will be warm and cozy this winter. Thank you Dave
Perfect and professional! Thank you for your excellent service!
The team from C&C is fantastic!!! They are PROFESSIONALS at what they do. They are on time, courteous, they diagnose issues correctly the first time and resolve issues as quickly as possible.
I have recommended C&C to everyone that asked me about my new heating and cooling system installed with C&C. I am enjoying total satisfaction. Nancy.D
Sean did a great job and gave me additional tips on improving my home comfort level
Just had an inspection and will be getting prices for job. So far so good
David was awesome! On time and very knowledgeable and professional.
Dan was very polite and explained the things to check out every three to four months,
I have been a customer of C& C for years and belong to their "club" that offers a yearly checkup of the furnace and AC. We just had the AC checkup. The technician came as scheduled and was here about an hour. Cleaned the unit and checked its function, All checked out OK--no charge. I think this is a good service and…
Very professional, on time, clear diagnosis, excellent customer service! I recommend you call C&C for any furnace/ A-C needs. 5 🌟
C&C came out the same day. Sam found the issue quickly and took care of it. Our furnace is 21 years old so he had some sad news to deliver to my husband and I. He arranged for someone to come back out this same day to start working on a quote for new furnace. He was able to get it running for today and the…
C & C, came out today to clean my dryer vents. Brandon and Matt were very professional and friendly. Great with pets!! Provided before and after pictures. I'm 100% satisfied. Thanks again for excellent work.
Tony was very courteous and diligent in determining the cause of an intermittent failure for my Furnace from coming on. He took the time to explain his diagnostic steps, and he was able to correct the problem. First Rate!
Tony was very nice and professional and found the issue after thoroughly checking the system
excellent service
Always impressed with the skill, knowledge, and friendliness of the C&C staff and techs.
I have had C and C heating and cooling for years. Won't go anywhere else. They are like family. Customer service is awesome!
We have used C & C for a while now, always behave professionally and let you know if anything is out of the ordinary.
Sean did a great job, honest with his assessment of my furnace, also gave me a quote on a new furnace, wore a mask which I appreciated, and I will call on him again. Thanks.
Our technician Daniel was awesome he explained the cleaning process, advised us of other required maintenance to our heating system.
Tech was super, as expected.
Timely response to help fix our issue with our furnace. Resolved the matter in one visit and helped catch another potential problem before it arose.
Sal was my technician that came on time very nice and professional and and answer all my questions. Offer me a plan and I filled it out on my paperwork . Look forward in them seeing them again . Thank you, for their service.
C&C always sends professional, thoroughly knowledgeable technicians to your home. The technicians were professional, courteous and were willing to take the additional time to answer all my questions and make sure I understood those answers. I would recommend C&C for all heating and cooling issues. Rates are in line…
Dzemil did great! He immediately assessed the problem and fixed it the same day!
Dave was great! Very helpful, very patient, in explaining what we needed to do to keep the systems working properly.
Daniel was courteous and efficient.
He is the best and will be missed but we have faith in his replacement. The company has always given us great service.
I think your replacement parts are way over priced.Sorry but with the internet it’s easy to find parts at A better price capacitor for my ac your price $259.00. Saw prices ranging 20-25 $.
Good reliable service, you are informed as far as who is coming to your house along with their experience and photo. Very safe.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
