How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for cleaning
Clear ✕All 205 Google reviews tagged “Cleaning” · showing 80
Greg & Jake worked as a team and replaced the hot water heater in a couple of hours. I watched them check to make sure the water and gas lines were vertical. They made sure the area was clean when they left. They instructed us in the operation of the unit before they left and made sure the water line was clear of air.
Mike did an excellent job! Very professional!! Excellent customer service!
Excellent technician. Very courteous and knowledgeable. Did a great job. Highly recommend!
Nick was efficient and polite. Your company hires the best workers. I have always been pleased with everyone who has serviced my furnace and air conditioner.
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Did a good job 👍 Jim
Great service, professional and thorough.
Barry was very experienced and patient! He took his time on explaining the furnace and A/C details. He went over every aspect on both systems. He is very knowledgeable and friendly. Thank you C & C for Barry!
Today Bryan H from C and C Heating and Air Conditioning performed a furnace tune up. This is the first time Bryan performed any work at my house. (I am a long time customer ). Bryan did an excellent job, was very thorough and explained different aspects of tune up. Bryan exemplifies the quality that C&C is known for…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
Professional and friendly.
Great customer service. Explained everything they were doing and shown pictures of the job. Before and after cleaning the vents.
My technician was punctual and a people person worked efficiently and professionally very detailed when explaining what he is doing and I appreciate the recommendations
Efficient
Marcus and Randy came to clean my air ducts...they took pictures and were honest ...said it really wasnt necessary yet...they were the same guys who cleaned my dryer ducts last spring...good guys..
As always on time and very professional
My first service call, Kevin came out because my heat wouldn't turn on (this was after Consumer Energy replaced my meter outside) To my embarrassment- the switch was off. As long as Kev was there, he did some maintenance. My 2nd visit (in less than 1 months was because my AC did not go on. Fan moving outside on…
Service was excellent and problem was solved
Mike L was very cordial and helpful.He answered all questions that I had asked him and was a gentleman.I am so happy that Mike was the one that serviced my home.Thank you Mike
Sam was knowledgeable, efficient and very kind. He answered my questions and explained everything. I skipped a few annual maintenance checks, so he was very thorough. I always recommend C & C for installation of new units, but now I will recommend C & C for annual maintenance. This is especially good if units were…
tech came in serviced air conditioner and checked all filters . Returned everything back to original settings. Excellent job and explained everything so I would know what he did. Very through.muchael nwas a very nice young man.
Sal did a very good job, including explaining everything that he was going to do.
C&C does a great job of keeping my heating and cooling equipment running efficiently. Tyler arrived at the appointed time. He efficiently checked my AC unit and made sure it was ready for summer.
Kala did a great and caring, accurate job.
Great job as always, very professional, very thorough
Excellent experience all around! Siraj was professional, knowledgeable and answered any questions I had - he even went as far as teaching me as well. Highly recommend!
Professional, knowlegeable , and friendly.
he is very knowledgeable and does a great job
Jeremy G. was very informative and pleasant. Enjoyed talking to him about my furnace n gave me a lot of interesting information.
Having an older furnace, I feel C&C has my back. Update 4/20/26 - furnace went out over the weekend and we had cold snap, below freezing. Called Monday morning and Noah came out that afternoon. I’d give him 7/5 stars if I could. The blown low voltage fuse was easy to find, but the cause up that fuse blowing,…
A true professional, we were very pleased with his work and rest of the crew
Amazing service every time. All there techs are top notch!!
Very professional, quick and efficient
I appreciate the fact that they let you know when they're coming and they're always on time, they're very professional in their job function.
Noah went the extra mile. He ask me where I want the air condition cover, I said in front of patio door. It rained, he secured the bag behind the grill. That is what I was thinking.
2 guys came out the teacher and the student i believe Kyle and Taylor. Did a find job . From the work they did in the attic to going outside they always put on the boot covers and answered all my questions. Nice job guys .
I have been a customer of C&C for 22 years and have always received excellent service. Tony provided excellent service today. I had a new heat pump installed today. Dave and Scott did a great job. They were professional, efficient and very helpful in setting up new WiFi thermostat. Steve has supervised this…
Always there when we need them… very reliable
Very nice and very informative. Went through everything to make sure it’s in good working condition.
Great work.
Always fantastic.
Chris and his team were on time and completed my furnace installation in a reasonable amount time and cleaned up the area. Chris was thorough in explaining how my new furnace worked. I am not easily impressed - so believe me when I say that I highly recommend C&C Heating and Air Conditioning for all your heating and…
Very kind and courteous, also knowledgeable about products, good salesman!
Great service time and very friendly Mike L . was awesome did a cleaning on my furnace and now it blows alot better and gives out more heat 🥵 and I would recommend their services real good prices as well
C&C is a great company. Kylewas very nice. Took care of everything that needed to be done.Two filters were replaced and some motor
Samuel and Juan at C&C Heating & Air Conditioning went above and beyond when cleaning the vents/ducts in our home. They were kind, professional, and extremely knowledgable. I would definitely recommend them and will absolutely reach out to this company again when I need assistance with my heating and cooling systems.
Brian H. arrived within the stated time and did a thorough and complete job of inspecting, cleaning, and preparing my furnace for the winter. Another pleasant experience with C & C.
Kevin H came to do the check up and maintenance on the unit in my recently purchased home. He came well prepared, with records of previous work done on it under former owner, and proceeded to perform the most detailed and complete service call on my HVAC I've ever thad at any of the homes I've owned. I definitely was pleased with the work done.
He is the Best! very personable and goes above & beyond to make sure HVAC system is in tiptop shape! We request him every time & trust him explicitly! Thank you again Salwin
Mike and crew are topnotch, knowledgeable, polite and tidy! Just had cleaning and maintenance performed by Kayla. Excellent job, polite, and conscientious of her work. also installed a component for an upgrade. Highly recommend C & C.
I signed up for the twice yearly HVAC checks and it has proven to be well worth the monthly fee. My heating and cooling are always running in top condition because both are monitored by a Senior Technician.
The crew from C & C did an amazing job every step of the way. Their customer service is incredible. They respond to any communication quickly. They show up on time. Their team members are courteous and professional. And above all, they do top notch work at a competitive price and you don't have to wait months to get them out to your house.
Sal is amazing. Whenever he arrives to do the job, I can be confident it will be done right. Not only is Sal competent, he's also kind, timely and explains things in a way I can understand. Sal is a great representative of the company. .
Great job! Told me everything he was doing and why!
I have had Kelly three times. I hope to keep her in future. I like her work ethic, very professional at all times plus caring.
Kayleigh was very nice and professional.
Kayla serviced the heater for the winter. She answered questions and explained what she was doing. Kayla was very thorough. So far she is the best technician. I want her back next time!! She was very polite, and I was very happy. C&C has the best technicians.
Sam from C&C was a huge help and did a great job with my duct cleaning! Not only did he professionally clean my ducts but he helped diagnose other HVAC issues I had, provide helpful tips on how to properly maintain my HVAC, and advice on things to look out for. I would highly recommend Sam and C&C!
very professional and knowledgeable. I would recommend this company
Tyler was very kind and understanding. He was thorough with checking our unit and quick to answer any questions we had regarding it. Definitely recommend this company
Tyler, our technician, did an excellent job in servicing our furnace. He also found an issue I was unaware of and fixed it, making our furnace functionally sound for the winter. Great job Tyler!
I was very pleased with the services Mike provides on my furnace great job
I contacted C&C about safety inspections of my furnace and water heater, as these are required in this city. They got me on the schedule quickly. My technician Noah arrived on time, knowledgeable of his tasks, and did a great job!
Chris was amazing as always , never had a bad experience with the company
Noah S is a very knowledgeable, friendly gentleman. An EXCELLENT people person that knows his trade. I will request him for any service from C & C
C&C was here to complete my furnace annual check-up. Siraj did a great job. He arrived within the set appointment time. He was through and effective with the inspection. No parts needed and the system was running to manufacturer’s specifications. I have never had a poor experience with the folks at C&C. I will…
Always great customer service from C&C.
Job well done, very professional and informative about the maintenance.
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
Tony is very knowledgeable and professional! Good job!
Christian was professional and courteous. He explained using photos that we needed a new part. He asked if we had any questions. He answered all our questions thoroughly. We are happy with the service we have received on our 22 year old air conditioner.
Christian was wonderful! Recommendations were not high pressure. Really appreciate that it’s more about service than upselling.
Very professional, courteous, clean, friendly, and quick.
Toni was awesome. Always a great experience with C&C heating and cooling. My AC unit was down and it is going to be in the 90s next week. Toni was courteous, quick and efficient and knowledgeable and helped me understand steps I can take to keep the longevity of my unit. He was all smiles even while working out in…
Salwan was very polite and informative explaining what he found. I would highly recommend Salwan.
Tech Dan was professional and answered all of my miriad of questions.
Simply the best.. pleasant.. professional and patient to responding to questions of concern.
Efficient. Knowledgeable. Very professional. Did heating and A/C maintenance, cleaned, replaced filters as needed. I'm highly satisfied!
**UPDATE** March 2025 We just had Dan out for our ac check-up! So happy we chose C & C for our HVAC system!! It's reassuring to know our equipment is working properly before we're in the dead heat of summer!! We bought our HVAC 2 years ago and they suggested 6 month checkups, which is included in the club, which is…
Technician Kevin business professional, efficient, personable and efficient. Would prefer him for any future HVAC needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
