How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for HVAC duct & vent installation
Clear ✕All 62 Google reviews tagged “HVAC duct & vent installation”
We had multiple quotes to replace our 20+ year old HVAC system. While we had expected to go with a different company, we selected C&C. This was due to several factors: the C&C rep, Don, was very specific on what they were going to replace with our HVAC system (the company we had expected to go with made comments…
From service tech (Trevor), to salesman (Brian) and finally Dennis and his team who installed my new HVAC system, they were all Awesome!
Got high efficiency furnace and air conditioner installed in fall 2025. Top notch installation quality. I got the Ruud systems because of prior history of the reliability. Furnace got thru this tough Michigan winter with no problems. Just now trying out the air conditioner and have never had an ac this quiet.…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
We are super happy customers for more than two years now! Everyone we’ve worked with during that time has been excellent and they go above and beyond to provide exceptional service and exceptional customer service. Highly recommend!!
C & C Heating proposed a new Carrier Furnace and A/C at a good price. They installed it promptly. The installers, Kevin and Dennis were exceptional, knowledgeable, efficient and performed the installation perfectly. I was very impressed by the care they demonstrated of my home with drop cloths and cleanup. I…
Helpful, professional, worked with me
Super service!!!
A true professional, we were very pleased with his work and rest of the crew
The crew from C & C did an amazing job every step of the way. Their customer service is incredible. They respond to any communication quickly. They show up on time. Their team members are courteous and professional. And above all, they do top notch work at a competitive price and you don't have to wait months to get them out to your house.
Second Install. Dennis and Scott were the Bomb and did amazing work. Love C and C. Amazing Company from the Sales Staff to the Technicians. The Job was literally JUST done a day after my salesman was here! This is Amazing. The Installation Crew went above and beyond many times. A PLUS ALL AROUND. Customer for life…
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
David R. Was the only one out of 3 consultations who not only gave a quote on the spot. But he knew within a few minutes some problems with our current faulty system. Over a week since I have had 2 others from other companies out for an estimate to replace and still no answers. Dennis M and crew by far the best we…
Each of the guys who assisted with our new furnace and AC unit were top notch. They were very knowledgeable and efficient. We had a great experience and were truly impressed that the owner of the company even stopped by to thank us for our business and check the progress.
I signed the contract today for a complete upgrade to our heating and cooling system. Steve spent well over one hour checking all the details throughout the house to ensure perfection. I’m very happy with C & C and would highly recommend them as they are subject matter experts regarding heating and cooling. Steve…
Met and exceeded my expectations, in this present climate that's really hard to find.
We had a great experience, clean efficient explained everything. I give 10 out 10
David Loop is a real pro. You can’t buy experience & he has 40 years of it! He’s always very efficient & happy to answer any questions that I might have. His advice is priceless.
We had Jeremy G. come out during our AC inspection and maintenance, once again the service was professional and at a platinum level. My recommendation over the years to everyone is “Use this company, you will be happy and worry free in all seasons!!” Thank you Jeremy for your kindness and service, and C&C for sending him.
Eric and his. crew very professional, courteous, and craftsman at their trade.
Knowledgeable and professional sales experience. Great installation technicians who knew what to do. Worked efficiently and finished in one day as promised.
Chris walked me thru everything, did great job with new furnace, AC, and chimney liner installation! Arrived on time and cleaned up after work completed.
C&C was thorough and reasonable in their assessment of my air conditioner. They discussed my options in purchasing a new one and showed me the price by the book. They installed it the next day. Thank you C&C !!!
C&C quickly helped me to address my issue. The tech, Brian did a great job getting to the issue quickly and explained it so I understood what happened. I highly recommend C&C.
Chris and his brother Steve did a great job! On time, professional, excellent technical knowledge, good communication, nice job on cleanup. I'd hire both of these technicians on any other job!
C & C always arrive on time, wear footsies, and teach me something new and better at every visit! It makes my day having them over bringing great knowledge and service!
I had furnace, AC and hot water tank installed. The team was on time, polite and did a great job.
We had no heat and it was cold! David was very friendly! He was on time, text me and let me know he was on his way, with his name and his picture! He came in did what he do, the price was very reasonable for a new furnace! Great job David! Thanks for getting us heat in 1 day! Ruth
Desmon was a great help. I was not happy with the installation crew (left blood stain on my carpet, our Nest thermostat mysteriously ended up in their van only was returned because I asked about it) and wrote off the company. Desmon came for a repair and renewed my faith in the company. He was knowledgeable,…
Steve resolved a problem with the configuration of the air intake/exhaust outside my house. An easy & quick fix.
Fast, professional and reliable service every time. Always explain well and services are fairly priced.
Randy was excellent. Very professional. He truly knows what he’s doing. A real pleasure!
C&C updated our furnace and ac system and we immediately notice a difference from our old system. They were quick, and very informative. I would highly recommend this team.
The entire crew was fast, efficient, thorough and friendly. Mike took time to explain everything to me until I was satisfied that I understood the process and directions. I would 100% recommend C & C to anyone and know my friends would thank me! From the first contact to the last, they were awesome! Five stars and two thumbs up!
Every serviceman that came out was professional, polite, and knowledgeable! They did a clean up and left no debris behind. These gentlemen are an asset to the company. Good men, excellent workers!
David was great! Very knowledgeable and helpful. We will be scheduling service for next month! We just had our furnace and ac installed and it works and looks great! Randy worked quickly and thoroughly! I recommend this company to anyone who needs these services!
Always impressed with the skill, knowledge, and friendliness of the C&C staff and techs.
I have had C and C heating and cooling for years. Won't go anywhere else. They are like family. Customer service is awesome!
Great customer service. Very polite and professional.
Very professional, the technicians did quality work and we're very respectful of my home. Highly recommend!
Positive experience, great company and staff
The technicians were very professional and kept us informed with every step in the process.
Very thourough service. I am happy with his recommendation to clean the air ducts. I had forgotten to do that and they were getting dusty.
Excellent work. Very professional. Installation looks custom.
Denise and Mark completed a thorough installation of an HVAC upgrade (split-central AC, furnace, air handler, T-stat & PVC venting) with precise attention to detail and in-depth explanations of operations and functionality. Highly recommend. #OneHappyCustomer
Dylan was professional, very knowledgeable about the products and service. Love C & C Heating & Air!
Fantastic job!
Good reliable service, you are informed as far as who is coming to your house along with their experience and photo. Very safe.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
