How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for HVAC duct & vent repair
Clear ✕All 40 Google reviews tagged “HVAC duct & vent repair”
Mike did an excellent job! Very professional!! Excellent customer service!
He was kind and helpful and detailed and he made sure that it was working well and stayed the extra time that he wanted to to make sure everything was OK. He is awesome.
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
I rarely post reviews because I think many of them are fake and paid for. However, my experience with C&C today was top notch. From my initial call for service to the team led by Eric today doing a new install and tear out of old system it was seamless and enjoyable. They took the time to really explain to me what…
Great customer service. Explained everything they were doing and shown pictures of the job. Before and after cleaning the vents.
Very knowledgeable thurally checked the furnace.
David did a great job we were very happy. He was excellent.
Tyler did a thorough inspection of our AC system as part of a scheduled tune-up. I talked to him about his training working in heating & cooling, and like all the C&C techs, he's very qualified! Friendly guy.
Helpful, professional, worked with me
Very kind and courteous, also knowledgeable about products, good salesman!
Kevin spent alot of time on maintenance visit.very polite and informative
Kelly was very thorough.
Sal was very thorough and took his time explaining all of the steps he took in preparing our furnace for winter!
Excellent and professional
C & C always arrive on time, wear footsies, and teach me something new and better at every visit! It makes my day having them over bringing great knowledge and service!
Nate exceeded expectations.
We had no heat and it was cold! David was very friendly! He was on time, text me and let me know he was on his way, with his name and his picture! He came in did what he do, the price was very reasonable for a new furnace! Great job David! Thanks for getting us heat in 1 day! Ruth
Great job. Knowledgable technician, and friendly. Will continue to recommend this business and their employees!
Dan from C&C HVAC was here to check our AC that wasnt working. He was able to quickly identify the problem. The information he provided was very easily understood and his demeanor was both very professional and friendly. We will now now be able to speak with their salesperson and make a very big decision feeling as…
The work was completed in a very professional manner and well worth the cost. Kevin and his helper Brian were great.
Good advice
Always impressed with the skill, knowledge, and friendliness of the C&C staff and techs.
A difficult job requiring the removal 40 year old AC and furnace. Problems galore that were worked through by a diligent team. Thank you to everyone including the helpful phone schedulers and especially Dave, Will, Sean, Zack, Carlos and Nate who just pushed through it all to a really great result!
Positive experience, great company and staff
the technician was polite, knowledgeable and went the extra mile
Very good-efficient-explained the service provided. Reliable
I had three visits from C&C Over a few days. Tech Douglas T came to do a Second opinion furnace check, Confirming too old to repair, after another Company suggested repair of a 26 yr old furnace or replace with comparable 80% unit for $4000 and no financing. rather tough to do with our current financial situation.…
The technician was professional and ethical letting me know that the ducts were recently cleaned before I purchased the home. He advised that I should simply replace my filter more often with the size of the air handler and have the ducts cleaned at a later date.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
