How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 1,264 Google reviews tagged “HVAC system maintenance” · showing 40
Nice job!
Nick was very nice, professional, and helpful.
Great service She Explained everything I asked her about the tune up of my furnace
Sal and his assistant did a great job very professional clean and explained it in very understandable terms gret job men
C & C installed my system years ago and I’m a service club measure. I couldn’t be happier. They come out twice a year to check both the a/c and heat. Their service techs are great. Polite, friendly and most importantly highly skilled. I recommend them to everyone that asks me about them.
Always great working with whichever service technician. C&C sends all team members are very knowledgeable about everything and doesn't cut corners.
Nick, the repair technician was absolutely wonderful. So polite and knowledgeable. We talked at length about the best way to handle my furnace issues. I am looking forward to working with him again.
The heating & cooling tech was professional and courteous he was mindful of the household and wore the appropriate shoe protection to protect the wooden floors. He gave me tips for future proofing my system due to the current seasonal changes that Michigan experiences.
Greg & Jake worked as a team and replaced the hot water heater in a couple of hours. I watched them check to make sure the water and gas lines were vertical. They made sure the area was clean when they left. They instructed us in the operation of the unit before they left and made sure the water line was clear of air.
Desmon was just great. Very thorough. He explained everything to me in a way that I understood. You have an outstanding sevrice tech
Furnace tune up done thoroughly with exceptional service by Nick. Provided me with details of his findings (all good!) as well as things I can do as a homeowner to help maintain top performance for my system. Always had positive experiences with C&C.
Our techs (Jake and Atari) we amazing! Most thorough air duct cleaning we’ve ever had. Would highly recommend!
Noah, our tech, once again did a fantastic job. He's courteous, prompt, polite and represents C & C well.
Mike arrived on time and was very knowledgable and soft spoken about our system and how to maintain it. He added information that we were not aware of in the past and of which we appreciated. I highly recommend this company and Mike as our serviceman. -Ron G
I’m a man of few words.
Everything went fine
I recently had the pleasure of using C&C’s service and am very satisfied with the results. The technician, Antonio, explained everything he was doing and asked questions to see what needs or concerns I had. I also appreciated the recommendations he made And explain some services that I didn’t know his company did.
Michael was very thorough and courteous. Did a great job, very satisfied.
I once again had a good experience with C &C. The company notified me in advance of when my technician would arrive and his name. He arrived promptly, took care of both my furnace and a separate boiler in a most professional manner and was happy to answer any questions I had about the equipment and maintenance tips.…
Very friendly and took time to explain everything in detail.
Mike L. was professional, and knowledgeable. He gave some great options, and took the time to explain and answer questions. Our visit was for a/c and furnace checkup, so I can't speak to replacement estimates, etc. Mike is coming back to do a few preventive installs soon.
Kayla was excellent in maintaining our equipment and explained things well including the need for an extra damper in the humidifier bypass duct.
Noah was very professional and friendly. He provided me with detailed information about what was needed and what options I had. C&C has been my go to for HVAC replacement and repair for over 15 years.
This was a seasonal check-up. Went very well. Juan was on time, polite, through, and cleaned up. It was a good experience and well worth the time and minimal costs.
Good and on time
Michael came out and did a wonderful job. He explained everything and let me know what I need to keep my furnace running properly. I highly recommend this company for your heating and cooling needs
Service tech Noah diagnosed the problem quickly. He was able to get the furnace running properly without any issues. Very friendly.
Great special price for AC tune-up!
Tyler S. serviced my furnance this morning & I am very pleased with the service & customer service he provided.
Tyler an asset to C & C. This technician fine representative of this company. Never disappointed.
Service rep was very professional and pleasant.
Very professional, prompt, and great communication
Mike did a great job and explained everything vey good
Nice that the owner showed up to hang out with Tyler, who did a great job. I got a lot of good information and ended up signing up for the monthly subscription because it made sense. They will be coming out again in the spring to check out my a c.
Nick was efficient and polite. Your company hires the best workers. I have always been pleased with everyone who has serviced my furnace and air conditioner.
Excellent service and impeccable workmanship.
Had another great experience with C&C Heating and Cooling. This time Tyler came out to give our furnace a pre-season tune-up. He was on time, friendly, professional and did a great job for us. Again, he didn’t try to upsell me a bunch of things we didn't really need, but advised as to the age of the furnace and…
I can't say enough good things about C&C Heating and Cooling Company. My air conditioning broke down on Monday and I already have a new furnace and cooling system in today. They were fast and efficient. Dennis, the installer, was personable and was good at explaining how to use the new thermostat with Wi-Fi. Can't…
Kyle was just outstanding. He kept me informed through the entire two furnace maintenance appointment and did a great job
Antonio was pleasant, professional and highly skilled. He did an excellent job of diagnosing the furnance issues and recommending a solution. Thank you C&C Heating and hats off to Antonio for a job well done!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
