How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 1,264 Google reviews tagged “HVAC system maintenance” · showing 100
Nice job!
Nick was very nice, professional, and helpful.
Great service She Explained everything I asked her about the tune up of my furnace
Sal and his assistant did a great job very professional clean and explained it in very understandable terms gret job men
C & C installed my system years ago and I’m a service club measure. I couldn’t be happier. They come out twice a year to check both the a/c and heat. Their service techs are great. Polite, friendly and most importantly highly skilled. I recommend them to everyone that asks me about them.
Always great working with whichever service technician. C&C sends all team members are very knowledgeable about everything and doesn't cut corners.
Nick, the repair technician was absolutely wonderful. So polite and knowledgeable. We talked at length about the best way to handle my furnace issues. I am looking forward to working with him again.
The heating & cooling tech was professional and courteous he was mindful of the household and wore the appropriate shoe protection to protect the wooden floors. He gave me tips for future proofing my system due to the current seasonal changes that Michigan experiences.
Greg & Jake worked as a team and replaced the hot water heater in a couple of hours. I watched them check to make sure the water and gas lines were vertical. They made sure the area was clean when they left. They instructed us in the operation of the unit before they left and made sure the water line was clear of air.
Desmon was just great. Very thorough. He explained everything to me in a way that I understood. You have an outstanding sevrice tech
Furnace tune up done thoroughly with exceptional service by Nick. Provided me with details of his findings (all good!) as well as things I can do as a homeowner to help maintain top performance for my system. Always had positive experiences with C&C.
Our techs (Jake and Atari) we amazing! Most thorough air duct cleaning we’ve ever had. Would highly recommend!
Noah, our tech, once again did a fantastic job. He's courteous, prompt, polite and represents C & C well.
Mike arrived on time and was very knowledgable and soft spoken about our system and how to maintain it. He added information that we were not aware of in the past and of which we appreciated. I highly recommend this company and Mike as our serviceman. -Ron G
I’m a man of few words.
Everything went fine
I recently had the pleasure of using C&C’s service and am very satisfied with the results. The technician, Antonio, explained everything he was doing and asked questions to see what needs or concerns I had. I also appreciated the recommendations he made And explain some services that I didn’t know his company did.
Michael was very thorough and courteous. Did a great job, very satisfied.
I once again had a good experience with C &C. The company notified me in advance of when my technician would arrive and his name. He arrived promptly, took care of both my furnace and a separate boiler in a most professional manner and was happy to answer any questions I had about the equipment and maintenance tips.…
Very friendly and took time to explain everything in detail.
Mike L. was professional, and knowledgeable. He gave some great options, and took the time to explain and answer questions. Our visit was for a/c and furnace checkup, so I can't speak to replacement estimates, etc. Mike is coming back to do a few preventive installs soon.
Kayla was excellent in maintaining our equipment and explained things well including the need for an extra damper in the humidifier bypass duct.
Noah was very professional and friendly. He provided me with detailed information about what was needed and what options I had. C&C has been my go to for HVAC replacement and repair for over 15 years.
This was a seasonal check-up. Went very well. Juan was on time, polite, through, and cleaned up. It was a good experience and well worth the time and minimal costs.
Good and on time
Michael came out and did a wonderful job. He explained everything and let me know what I need to keep my furnace running properly. I highly recommend this company for your heating and cooling needs
Service tech Noah diagnosed the problem quickly. He was able to get the furnace running properly without any issues. Very friendly.
Great special price for AC tune-up!
Tyler S. serviced my furnance this morning & I am very pleased with the service & customer service he provided.
Tyler an asset to C & C. This technician fine representative of this company. Never disappointed.
Service rep was very professional and pleasant.
Very professional, prompt, and great communication
Mike did a great job and explained everything vey good
Nice that the owner showed up to hang out with Tyler, who did a great job. I got a lot of good information and ended up signing up for the monthly subscription because it made sense. They will be coming out again in the spring to check out my a c.
Nick was efficient and polite. Your company hires the best workers. I have always been pleased with everyone who has serviced my furnace and air conditioner.
Excellent service and impeccable workmanship.
Had another great experience with C&C Heating and Cooling. This time Tyler came out to give our furnace a pre-season tune-up. He was on time, friendly, professional and did a great job for us. Again, he didn’t try to upsell me a bunch of things we didn't really need, but advised as to the age of the furnace and…
I can't say enough good things about C&C Heating and Cooling Company. My air conditioning broke down on Monday and I already have a new furnace and cooling system in today. They were fast and efficient. Dennis, the installer, was personable and was good at explaining how to use the new thermostat with Wi-Fi. Can't…
Kyle was just outstanding. He kept me informed through the entire two furnace maintenance appointment and did a great job
Antonio was pleasant, professional and highly skilled. He did an excellent job of diagnosing the furnance issues and recommending a solution. Thank you C&C Heating and hats off to Antonio for a job well done!
Dependable, honest and locally owned
Noah communicated everything he checked and recommended. I appreciated his service!
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Finally did a tune up on our furnace, winter’s coming and we wanted it to be in top notch shape. Highly recommend C&C, always top notch. Best around.
Tony is the best service technician. We always request Tony because he is efficient, professional and friendly.
*****09/26/2025** Today was our 2nd furnace yearly maintenance check as a C&C Comfort Club member. Today we had Toni C. as our technician. Toni was very kind, friendly, knowledgeable, & efficient. Informed us along the way as he performed certain maintenance check points. He discovered a small leak on one of the…
On time, rapid communications through email, text and calls. Excellent!! Shared valuable information about our unit.
Never disapointed with this company. Great service
thorough cleaning and tuneup check now our go-to provider
Barry was great.
Sal & Juan did a great job. They were very through and professional.
Showed upon time. Work was good. Price was good.
C&C are our go to heating and cooling specialist. Always reliable and efficient
Great service and very professional. David did an excellent job describing the maintenance service and identifying parts that were under performing.
Kayla was great and explained everything she did and offered up some useful suggestions as well
Very nice person and he was very thorough evan brought my garbage can from the curb to the garage
Nick was very professional and explained some of the things that he saw when he looked at the furnace. Nick was very respectful of my time and property. This was my first time using C&C and I plan on continuing to use them.
They came out and did my maintenance check on the furnace. Then gave me quote a asked for on the humidifier that I needed.
Friendly gal and very thorough!
I am very happy with the HVAC tune-up service that I received from C&C! Antonio did a fantastic job with both my furnace and AC tune-ups. He was extremely thorough, took his time to make sure that everything was checked properly, and was very patient in answering all of my questions. I really appreciated how…
Dennis and Shawn were awesome. They went the extra mile in identifying and correcting some issues with the airflow. Friendly, courteous and they completed their work in replacing my AC and Furnace unit. Couldn’t have asked for any better service.
Juan was so professional and a great technician.
Michael was very thorough and courteous
Show where we needed a new motor bearings were going
I had excellent customer service with Noah. He was very professional and informative. Highly Recommended!
Dzemil was the Excellent ! . He did a great job and explained everything. He’s very knowledgeable!
We just bought our house and I noticed a C&C sticker on the HVAC unit, so I gave them a call to address a small concern. Antonio came out and was awesome. I know nothing about heating and cooling, and he took the time to explain everything without trying to sell me anything I didn’t need. Super knowledgeable, fair…
Always great service from C&C, all the technicians have been great.
Juan was very helpful and professional.
Michael N was prompt & courteous. Very efficient & polite. Did a thorough job with our furnace tuneup. Noticed a problem & ordered new part. Highly recommend this company!
Noah came to perform our Fall Furnace tune up and everything went smoothly. He also gave us a quote for an air purifier but we just purchased one.
Everything was great
He was kind and helpful and detailed and he made sure that it was working well and stayed the extra time that he wanted to to make sure everything was OK. He is awesome.
Very happy with C & C. Antonio was out this week for a pre-season furnace check up and he was exceptional!
Noah was awesome. Very professional, very pleasant. He checked my mini split unit and fixed the issue. He has been out to my home before and was awesome then as well. Always a great experience with C&C. I give him and C&C 10 Stars!!
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
As always, Tyler was very professional and helpful in explaining any questions I had. Very informative about the best way to maintain our newer furnace. Despite the Alert ⚠️ of a tornado warning📢 Look forward to seeing him next year for our annual furnace maintenance check.
Tyler my rep he was awesome. He was very informative, and patient. I had alot of questions. He took his time to explain everything that he was doing. Gave me some advice on how to keep our air conditioner runny great for along time. He was very friendly. Thank you C&C....
Zach and his team did an outstanding job!! They were very professional in all aspects of the job. They were extremely talented and knowledgeable about the product they were installing! The were incredibly easy on my wife’s flower beds! Can’t say enough about the team at C&C! It was an enjoyable experience from start to finish!
Did a good job 👍 Jim
Technicians Dennis M and Jeremy were very knowledgeable, did a very good installation job on the equipment, were responsive to questions, were very respectful of the house, acted very professionally, and gave helpful, straightforward explanations of the process and the new HVAC equipment.
Tony was kind and very informative
Excellent customer service and detail-oriented in all worked performed.
Just had Bryan R out for an annual furnace tune up. C&C had a special ($59.00) which is a great price. I have had C&C Heating and Cooling servicing my heating and air conditioning for many many years now. And they have always done a great job. Bryan R is extremely knowledgeable and friendly to deal with. And a…
Had system check found few issues. Tech advise us so we should get new units. Good advice be install in 4 days
Tyler came out to do a routine check on my AC unit. I'm happy to say it is functioning well. Tyler was professional, + personable. He took the time to explain + show me a few things on the unit which has given me a better understanding of how the unit works. TY Tyler + C+C for your exceptional service!
Very friendly and helpful.
Brian was very informative did a great job.thanks
Our technician, Noah, was great. He was knowledgeable, polite and explained very clearly what needed to be done. I would recommend C&C and their maintenance to everyone. Thank you!
Michael the service was on time and did a great job. I was worried at first that he would look for things to charge me for but everything was in good shape for only was charged the tune up fee.
Prompt arrival, complete service tune up of out system.
I Love CNC I've never had a bad experience with them and today with Noeh was no different very polite and friendly
My Ecobee needs an owners manual
Very friendly and knowledgeable. Kevin did a great job. I feel like I got what I paid For with the maintenance program.
Friendly and very efficient. Cleaned up nicely and was respectful of our home.
Kevin was great. He explained some items of care for my AC unit as well as helpful tips. Thank you for your time and professionalism.
Barry was the technician sent for routine maintenance, & he is competent.
Craig Asher is an outstanding technician, well-educated and did an efficient and through job. He installed my furnace and air back on 11/ 2019 His assistant working on the air conditioning was also very efficient and an excellent employee. His name is Chuck who corrected a gas leak on 07/ 2024!
The technician meticulously inspected every component of the air conditioner, starting inside the house and then cleaning the outdoor unit. I was very satisfied with his work.
Great job inspecting and determining the best resolution for my furnace problems
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
