How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 1,264 Google reviews tagged “HVAC system maintenance” · showing 180
Nice job!
Nick was very nice, professional, and helpful.
Great service She Explained everything I asked her about the tune up of my furnace
Sal and his assistant did a great job very professional clean and explained it in very understandable terms gret job men
C & C installed my system years ago and I’m a service club measure. I couldn’t be happier. They come out twice a year to check both the a/c and heat. Their service techs are great. Polite, friendly and most importantly highly skilled. I recommend them to everyone that asks me about them.
Always great working with whichever service technician. C&C sends all team members are very knowledgeable about everything and doesn't cut corners.
Nick, the repair technician was absolutely wonderful. So polite and knowledgeable. We talked at length about the best way to handle my furnace issues. I am looking forward to working with him again.
The heating & cooling tech was professional and courteous he was mindful of the household and wore the appropriate shoe protection to protect the wooden floors. He gave me tips for future proofing my system due to the current seasonal changes that Michigan experiences.
Greg & Jake worked as a team and replaced the hot water heater in a couple of hours. I watched them check to make sure the water and gas lines were vertical. They made sure the area was clean when they left. They instructed us in the operation of the unit before they left and made sure the water line was clear of air.
Desmon was just great. Very thorough. He explained everything to me in a way that I understood. You have an outstanding sevrice tech
Furnace tune up done thoroughly with exceptional service by Nick. Provided me with details of his findings (all good!) as well as things I can do as a homeowner to help maintain top performance for my system. Always had positive experiences with C&C.
Our techs (Jake and Atari) we amazing! Most thorough air duct cleaning we’ve ever had. Would highly recommend!
Noah, our tech, once again did a fantastic job. He's courteous, prompt, polite and represents C & C well.
Mike arrived on time and was very knowledgable and soft spoken about our system and how to maintain it. He added information that we were not aware of in the past and of which we appreciated. I highly recommend this company and Mike as our serviceman. -Ron G
I’m a man of few words.
Everything went fine
I recently had the pleasure of using C&C’s service and am very satisfied with the results. The technician, Antonio, explained everything he was doing and asked questions to see what needs or concerns I had. I also appreciated the recommendations he made And explain some services that I didn’t know his company did.
Michael was very thorough and courteous. Did a great job, very satisfied.
I once again had a good experience with C &C. The company notified me in advance of when my technician would arrive and his name. He arrived promptly, took care of both my furnace and a separate boiler in a most professional manner and was happy to answer any questions I had about the equipment and maintenance tips.…
Very friendly and took time to explain everything in detail.
Mike L. was professional, and knowledgeable. He gave some great options, and took the time to explain and answer questions. Our visit was for a/c and furnace checkup, so I can't speak to replacement estimates, etc. Mike is coming back to do a few preventive installs soon.
Kayla was excellent in maintaining our equipment and explained things well including the need for an extra damper in the humidifier bypass duct.
Noah was very professional and friendly. He provided me with detailed information about what was needed and what options I had. C&C has been my go to for HVAC replacement and repair for over 15 years.
This was a seasonal check-up. Went very well. Juan was on time, polite, through, and cleaned up. It was a good experience and well worth the time and minimal costs.
Good and on time
Michael came out and did a wonderful job. He explained everything and let me know what I need to keep my furnace running properly. I highly recommend this company for your heating and cooling needs
Service tech Noah diagnosed the problem quickly. He was able to get the furnace running properly without any issues. Very friendly.
Great special price for AC tune-up!
Tyler S. serviced my furnance this morning & I am very pleased with the service & customer service he provided.
Tyler an asset to C & C. This technician fine representative of this company. Never disappointed.
Service rep was very professional and pleasant.
Very professional, prompt, and great communication
Mike did a great job and explained everything vey good
Nice that the owner showed up to hang out with Tyler, who did a great job. I got a lot of good information and ended up signing up for the monthly subscription because it made sense. They will be coming out again in the spring to check out my a c.
Nick was efficient and polite. Your company hires the best workers. I have always been pleased with everyone who has serviced my furnace and air conditioner.
Excellent service and impeccable workmanship.
Had another great experience with C&C Heating and Cooling. This time Tyler came out to give our furnace a pre-season tune-up. He was on time, friendly, professional and did a great job for us. Again, he didn’t try to upsell me a bunch of things we didn't really need, but advised as to the age of the furnace and…
I can't say enough good things about C&C Heating and Cooling Company. My air conditioning broke down on Monday and I already have a new furnace and cooling system in today. They were fast and efficient. Dennis, the installer, was personable and was good at explaining how to use the new thermostat with Wi-Fi. Can't…
Kyle was just outstanding. He kept me informed through the entire two furnace maintenance appointment and did a great job
Antonio was pleasant, professional and highly skilled. He did an excellent job of diagnosing the furnance issues and recommending a solution. Thank you C&C Heating and hats off to Antonio for a job well done!
Dependable, honest and locally owned
Noah communicated everything he checked and recommended. I appreciated his service!
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Finally did a tune up on our furnace, winter’s coming and we wanted it to be in top notch shape. Highly recommend C&C, always top notch. Best around.
Tony is the best service technician. We always request Tony because he is efficient, professional and friendly.
*****09/26/2025** Today was our 2nd furnace yearly maintenance check as a C&C Comfort Club member. Today we had Toni C. as our technician. Toni was very kind, friendly, knowledgeable, & efficient. Informed us along the way as he performed certain maintenance check points. He discovered a small leak on one of the…
On time, rapid communications through email, text and calls. Excellent!! Shared valuable information about our unit.
Never disapointed with this company. Great service
thorough cleaning and tuneup check now our go-to provider
Barry was great.
Sal & Juan did a great job. They were very through and professional.
Showed upon time. Work was good. Price was good.
C&C are our go to heating and cooling specialist. Always reliable and efficient
Great service and very professional. David did an excellent job describing the maintenance service and identifying parts that were under performing.
Kayla was great and explained everything she did and offered up some useful suggestions as well
Very nice person and he was very thorough evan brought my garbage can from the curb to the garage
Nick was very professional and explained some of the things that he saw when he looked at the furnace. Nick was very respectful of my time and property. This was my first time using C&C and I plan on continuing to use them.
They came out and did my maintenance check on the furnace. Then gave me quote a asked for on the humidifier that I needed.
Friendly gal and very thorough!
I am very happy with the HVAC tune-up service that I received from C&C! Antonio did a fantastic job with both my furnace and AC tune-ups. He was extremely thorough, took his time to make sure that everything was checked properly, and was very patient in answering all of my questions. I really appreciated how…
Dennis and Shawn were awesome. They went the extra mile in identifying and correcting some issues with the airflow. Friendly, courteous and they completed their work in replacing my AC and Furnace unit. Couldn’t have asked for any better service.
Juan was so professional and a great technician.
Michael was very thorough and courteous
Show where we needed a new motor bearings were going
I had excellent customer service with Noah. He was very professional and informative. Highly Recommended!
Dzemil was the Excellent ! . He did a great job and explained everything. He’s very knowledgeable!
We just bought our house and I noticed a C&C sticker on the HVAC unit, so I gave them a call to address a small concern. Antonio came out and was awesome. I know nothing about heating and cooling, and he took the time to explain everything without trying to sell me anything I didn’t need. Super knowledgeable, fair…
Always great service from C&C, all the technicians have been great.
Juan was very helpful and professional.
Michael N was prompt & courteous. Very efficient & polite. Did a thorough job with our furnace tuneup. Noticed a problem & ordered new part. Highly recommend this company!
Noah came to perform our Fall Furnace tune up and everything went smoothly. He also gave us a quote for an air purifier but we just purchased one.
Everything was great
He was kind and helpful and detailed and he made sure that it was working well and stayed the extra time that he wanted to to make sure everything was OK. He is awesome.
Very happy with C & C. Antonio was out this week for a pre-season furnace check up and he was exceptional!
Noah was awesome. Very professional, very pleasant. He checked my mini split unit and fixed the issue. He has been out to my home before and was awesome then as well. Always a great experience with C&C. I give him and C&C 10 Stars!!
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
As always, Tyler was very professional and helpful in explaining any questions I had. Very informative about the best way to maintain our newer furnace. Despite the Alert ⚠️ of a tornado warning📢 Look forward to seeing him next year for our annual furnace maintenance check.
Tyler my rep he was awesome. He was very informative, and patient. I had alot of questions. He took his time to explain everything that he was doing. Gave me some advice on how to keep our air conditioner runny great for along time. He was very friendly. Thank you C&C....
Zach and his team did an outstanding job!! They were very professional in all aspects of the job. They were extremely talented and knowledgeable about the product they were installing! The were incredibly easy on my wife’s flower beds! Can’t say enough about the team at C&C! It was an enjoyable experience from start to finish!
Did a good job 👍 Jim
Technicians Dennis M and Jeremy were very knowledgeable, did a very good installation job on the equipment, were responsive to questions, were very respectful of the house, acted very professionally, and gave helpful, straightforward explanations of the process and the new HVAC equipment.
Tony was kind and very informative
Excellent customer service and detail-oriented in all worked performed.
Just had Bryan R out for an annual furnace tune up. C&C had a special ($59.00) which is a great price. I have had C&C Heating and Cooling servicing my heating and air conditioning for many many years now. And they have always done a great job. Bryan R is extremely knowledgeable and friendly to deal with. And a…
Had system check found few issues. Tech advise us so we should get new units. Good advice be install in 4 days
Tyler came out to do a routine check on my AC unit. I'm happy to say it is functioning well. Tyler was professional, + personable. He took the time to explain + show me a few things on the unit which has given me a better understanding of how the unit works. TY Tyler + C+C for your exceptional service!
Very friendly and helpful.
Brian was very informative did a great job.thanks
Our technician, Noah, was great. He was knowledgeable, polite and explained very clearly what needed to be done. I would recommend C&C and their maintenance to everyone. Thank you!
Michael the service was on time and did a great job. I was worried at first that he would look for things to charge me for but everything was in good shape for only was charged the tune up fee.
Prompt arrival, complete service tune up of out system.
I Love CNC I've never had a bad experience with them and today with Noeh was no different very polite and friendly
My Ecobee needs an owners manual
Very friendly and knowledgeable. Kevin did a great job. I feel like I got what I paid For with the maintenance program.
Friendly and very efficient. Cleaned up nicely and was respectful of our home.
Kevin was great. He explained some items of care for my AC unit as well as helpful tips. Thank you for your time and professionalism.
Barry was the technician sent for routine maintenance, & he is competent.
Craig Asher is an outstanding technician, well-educated and did an efficient and through job. He installed my furnace and air back on 11/ 2019 His assistant working on the air conditioning was also very efficient and an excellent employee. His name is Chuck who corrected a gas leak on 07/ 2024!
The technician meticulously inspected every component of the air conditioner, starting inside the house and then cleaning the outdoor unit. I was very satisfied with his work.
Great job inspecting and determining the best resolution for my furnace problems
Kyle called with a notice he was on his way and that was helpful. He took pictures of what he did with the AC unit and showed us the pollen buildup on our coils.That is the first time a technician did that. It helps when technicians are in your home and they're friendly and professional.
Barry was very experienced and patient! He took his time on explaining the furnace and A/C details. He went over every aspect on both systems. He is very knowledgeable and friendly. Thank you C & C for Barry!
Don was informative on my new furnace pricing .
Thank You again C&C Heating & Air Conditioning. Always great service, Kelly is a gem.
Steve M. Once again came to my home and provided excellent maintenance service as usual on my heat pump. I have come to always expect the best from Steve and again I was not disappointed. Of the hvac service techs, Steve is the very best I have ever had the privilege to know. Steve is an exceptional individual…
Technician was on time, courteous and instructional. I learned more than I ever thought I’d need to know!
Great detail and care on my a/c maintenance. Will call for heating ducts later.
Salwan was thorough and efficient!
Very Professional, informative and has stellar customer service etiquette. Pricing was on point as well
Kyel arrived on time and checked, cleaned and ajusted whatever was needed to keep the air conditioner work at highest efficiency.
Antonio was very professional and knowledgeable. He was able to remedy our air conditioner problem and had it up and running. We appreciate all the time he took with us and his thoughtful explanation of the work that took place.
Easy,quick and thurough.
Professional, knowledgeable, expert advice, understands the problems and works for a solution. Would like him to do all of our routine and necessary work.
Antoine, aka Tony, Great Service! The technician was very polite,knew what he was doing. He took time to explain what is going on at the presence, and advised if the work is required and gave me a fair price.
Barry was great, didn’t offer anything I didn’t need and was up front about the cost which was excellent. He also told me what to expect from my unit in the future and when to service it next. Very professional and a bit of a sense of humor. I’d use this company and Barry again.
Kelly, the technician, is always so friendly and did a great job explaining everything to me as she inspected the hvac during the service. I appreciated her honesty, and I will absolutely use them again!
Antonio was very thorough and completely explained the repairs to me. I would highly recommend your company to my family and friends.
CNC Heating & Cooling made the whole process simple and stress-free. Since my daughter was at the house, everything was handled virtually, and communication was excellent. During the service, they found a part that needed immediate replacement and had it on hand, so it was fixed right away. Payment was easy since my…
Saraj explained my options for AC repair or replacement and helped me to decide what to do.
Kyle was great!! Communicative, polite, and efficient. Happy to have him service our units anytime.
Had maintenance on the furnace and A/C. Also replaced the thermostat on another furnace. Great job. Quick. Very nice repairman. Explained everything and showed me photos of the furnace.
Tyler was great. He was friendly, thorough and professional! I always feel well serviced with C & C!
Kayla was over earlier today to do an A/C tune up. She was professional, courteous, and expedient.
Kevin was very professional and did a great job including thorough explanations so I'll know what to do/not do and when. He installed one needed part explaining that my unit was at its halfway point so would probably not need much else if I continued doing the annual maintenance. Hinson/C&C does a great job; I’ve…
Kayla was very polite and knowledgeable. she did a great job and answered all my questions.
Technician arrived at the time promised, with advanced notice.Service was friendly, quick, and efficient. I pay a monthly amount that covers two maintenance visits Per year and has some other perks.
Kayla came on time, knew what she was doing, was friendly and efficient.
Awesome service. Gentleman was very polite, personable and professional. Just love C&C!
Very professional. Took time to explain everything. Very knowledgeable and courteous. I would recommend to everyone.
We are very happy with C&C, would recommend them highly.
The tech has no idea about the 79.00 price you offered. The want to charge 139.00. I had to show my tex msg from your company
The service technician was professional and helpful and polite. Answered all my questions and did a thorough job.
Kevin with C & C is a professional! Very acknowledgeable and courteous. A good guy that truly. ares about family.
I can’t say enough good things about this organization, the people at every level who have a complete “Can Do” attitude. They are truly devoted to serving their customers with excellent service.It’s a comfort having C & C support me at all times!
Good service, prompt and friendly
Very knowledgeable and thorough with explanations, overall very nice. Excellent job and a pleasure to work with.
First I worked with Kevin, then with Brian H and in the end it was Zack,Dylan and C , the three men did a fantastic job I was very pleased with the service. I had to buy a new furnace and air conditioning and it was a pleasant experience! Your employees are the best!
From service tech (Trevor), to salesman (Brian) and finally Dennis and his team who installed my new HVAC system, they were all Awesome!
Mike was terrific! Very thorough, and explained everything to me in great detail. He saved me money, and gave me great tips on how to maintain my HVAC units in the future to keep them running efficiently. I will be specifically asking for him in the future!
Excellent service! A special thanks to Mike and Dzemil for being professional, thorough, and taking the time to explain everything clearly. Highly recommend C & C Heating & Air Conditioning!
Tech was very knowledgeable and pleasant to deal with
Always great service from C&C.... Mike L is a fantastic service tech. Very thorough and knowledgeable. Will be requesting him for all my future appointments.
Very professional, technician Michael wore shoe covering when in the house. Explained everything sufficiently, and did a great job.
Technician was very knowledgable and thorough in evaluating our hvac system for our concerns. He answered all our questions and showed evidence of what he found.
They did a great job! From explaining what system they recommend, to communication, to installation. Highly recommend this company.
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
Professional and friendly.
Nick was very kind and gave helpful tips
Was able to get ac installed the next day.and they have financing. And I have used them in the past.
He is a very good technician answers all your questions, he can and will explain anything you don't understand.
A/C wasn't blowing cold. Since we were due our regular check up we booked our A/C maintenance which revealed a blown fuse and a bad capacitor. All bad parts replaced and condenser was cleaned/hosed off dirty cooling fins. Excellent service by technician!
My technician was punctual and a people person worked efficiently and professionally very detailed when explaining what he is doing and I appreciate the recommendations
We are super happy customers for more than two years now! Everyone we’ve worked with during that time has been excellent and they go above and beyond to provide exceptional service and exceptional customer service. Highly recommend!!
Kelly from C&C just did the first check up and cleaning on my air conditioner unit that I bought last year. Right after she arrived there was an interruption in power that shut everything down. She calmly got everything back up and running and proceeded with the service. She is very knowledgeable, thorough and is…
Noah was very nice and professional.
Tyler was great. Explained every step when preforming my AC tune up.
Very knowledgeable thurally checked the furnace.
Very respectful, knowledgeable, and friendly. He allowed me to watch and he explained as he performed the maintenance. C & C picked a great worker when they hired this individual.
Kelly was on time, very courteous and thorough.
Mike was on time very professional and thorough. He explained everything about the condition of my furnace in a way that was understandable.
My scheduled maintenance to my A/C was performed by Tyler H to my satisfaction. Unfortunately, the office did not call as usual beforehand but did send me an email 20 minutes before he arrived. While he did his inspection, he changed my filter and thoroughly cleaned my unit outside while carefully protecting my…
Kevin is the best he knows his job so well I’ve been having him tuneup my furnace and my air conditioner for years. I would have no one else work on my appliances
We had issues with ac unit going out. Called C&C to check out the unit. Most likely the DTE power interrupter. Tony came out to a complete inspection. I've had HVAC service before, but none were as thorough as this one. Tony was on time, courteous and explained everything. Will most certainly use them again in the future. Highly recommend.
C&C is an Excellent Hvac company because they communicate well and hire good competent friendly technicians. Kayla our technician is the best! I highly recommend C&C.
Kayla quickly found the problem with my a/c and fixed it. In and out.
Purchases my new system / furnace, water tank wanted maintenance on new filter and my ac . Tyler the tech was great. Thank you for the good service.
Tyler did an excellent job and explained what he saw very well.
Kevin H. came between the timeframe stated. He did a great job ensuring everything was working well with AC. Took his time doing this. Very friendly technician. My husband & I are very happy with him. So when time comes for the next maintenance we will be asking for him (not saying the others guys are bad but…
excellent service
Just had my second great experience with C&C. The first time they repaired my furnace in the middle of winter, and today they saved me from the heat when my AC failed. I really appreciated the online scheduling as I was able to book an appointment on a Sunday evening. They got out fast Monday morning. The technician…
Quick, efficient.
Great company, great employees! Barry was thorough and extremely knowledgeable. He explained the things he was doing. Thank you!
Had a great experience with C&C today. Serviceman Nick really knew his stuff. Got into the guts of my 23-year-old air conditioning system. Diagnosed the problems. Made recommendations while not "pushing" a sale, He gave me time to consider the choices. I'll have him back in a "new York minute."
The installation team did a great job. Worked quickly, installed the equipment tidily, and cleaned up afterwards. Very satisfied!
Sal provided us with friendly, courteous, professional, prompt and efficient service for our seasonal inspection of our home air conditioning unit maitenance. They have provided services to us for many years and we have always been very satisfied. Thank you very much C&C!
I love my technician, Kelly. She is so pleasant to deal with and always provides feedback on the services she performed. She is a gem!
Excellent service.
Kelly was very pleasant and efficient. She did a good job and I would be happy to have her back if I needed service again .
The Antonio were great! He got my AC running pretty quickly. It was 12:30AM. I showed him an issue with my reservoir that I told him could wait for another day. Without hesitating he went and got his tools he did some troubleshooting and fix an overflow issue that I was having! It was 1am before he left. He can come back anytime!
Good communication. Polite. Good follow through
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
