How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for HVAC system repair
Clear ✕All 491 Google reviews tagged “HVAC system repair” · showing 40
Thank you for helping us maintain a good working system. The technician Michael was great he walked us though every detail of the service answered all questions. Gave great recommendations, we highly recommend this company. Ask for Micheal he was great a true professional from start to finish.
Tyler did an outstanding job! He was prompt, thorough, and explained what he was doing every step of the way. He found the problem and corrected it. I would request him for my furnace maintenance checks, as well.
Steve M. Came out to troubleshoot my new A/C unit. He took a good amount of time and hopefully with the changes to the new system I will be content with my new purchase. He made me very happy when he told me he will check with me in a week to make sure I am satisfied with my new unit. Very happy with C&C.
Dzemil did a great job. I highly recommend this company
The service technician was very nice and explained things with great detail. Was able to repair my furnace and inspect any possible issues. Will definitely use this service again.
Service tech Noah diagnosed the problem quickly. He was able to get the furnace running properly without any issues. Very friendly.
Fast quick and Efficient. Mike was super professional and kind.
Mike was great. You can send him here the next time!
Noah was nothing short of spectacular and professional! If I have any other issues I hope he shows up!
Very knowledgeable & pleasant tech that gave my furnace a tuneup.
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Tony is the best service technician. We always request Tony because he is efficient, professional and friendly.
Dan B was efficient and courteous and explained everything very well. He was very knowledgeable and friendly. We were pleased with his service.
C&C are our go to heating and cooling specialist. Always reliable and efficient
Very knowledgeable, professional, and experienced people
Kayla was great and explained everything she did and offered up some useful suggestions as well
I called the business using the phone number listed on Google, and the scheduling process was quick and easy. They took my information and gave me a 2-hour callback/arrival window, which was very convenient. Mike, the technician who came out, was fantastic—very professional, polite, and respectful. He clearly…
Tyler the technician was great to deal with ...informative and good guy. Brian H came out next day and showed me many options for a new furnace and AC unit ....i was very impressed with his no pressure attitude and just a genuine guy.....
From the moment I called until the job was done C&C was on the ball! I called after having an issue with my AC unit. Within 24 hours, Kyle from C&C was out and was able to diagnose the problem as some wiring issue with the thermostat and something called airwave. Kyle was professional, courteous, and respectful of…
Doug was exceptional, we got the job done in a timely manner.
He came. He saw, he fixed. In 20 minutes.I was great full
Professional and nice technicians. They try their best to trouble shoot and be honest.
My service technician was very professional, knowledgeable and answered all my questions.
Mike came in swiftly diagnosing the problem and efficiently repaired the issue.
Mike L from C&C was fantastic! Handled himself with the utmost professionalism, and skill. Mike had my furnace working in a matter of hours explained everything that was wrong and provided different solutions to help me fit my budget. I have been a customer of C&C for years, in multiple homes. I will continue to…
Kyle came out and was able to identify and repair the issue with our air conditioner within 20 minutes. I am very pleased and recommend this company for their quick turnaround time and kind, respectable employees.
Professional and prompt
I have found C&C techs to be well trained, professional, and very capable of fixing our issues with our furnace and air conditioner. They provide choices with explanations and do not automatically push for new units. They are true technicians, not just sales people. Thank you!!
Noah was awesome. Very professional, very pleasant. He checked my mini split unit and fixed the issue. He has been out to my home before and was awesome then as well. Always a great experience with C&C. I give him and C&C 10 Stars!!
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
I am extremely pleased with the service from C&C Heating and Air Conditioning. They installed a new high efficiency furnace and air conditioner less than two years ago, so it’s was still under warranty. Unfortunately, the air conditioner stopped working during a stretch of very hot and humid weather (when else,…
A/C went out on one of the HOTTEST September days. Called C and C and they scheduled a tech to come out the next morning. Sal was great! Not only did he get our A/C running nice and cold quick, he had great customer service! Will definitely be reaching out to them in the future for all our heating and cooling needs.
Very friendly. Explained everything clearly.
Sal was friendly and knowledgeable. He went the extra mile to get my unit up and running again. Also glad that he had the part on hand that my unit needed. His service was excellent.
Kyle was great. Diagnosed, expkaned, and solved problem quickly.
Awesome company,great,clean efficient service.gave us future recommendations, NOT,pushy on selling us something we don't need at this time!...we would highly recommend C&C heating and cooling!
Sarah was great. Came in found the problem but continued to make sure it was completely fixed before leaving. He was there within the time given and I was contacted not only when he was on the way and when he arrived. Scheduling and appointment was easy. Would recommend this company.
I'm on a fixed income, and that $125 evaluation fee should be deducted from the final cost if I have the repair done
From after hours, visits to no charge follow up visits everything with this company was great. Will continue to use them for my AC and heating needs.
Mike was great, very personable and informative! Will be using this company in the future! Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
