How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for heating system maintenance
Clear ✕All 786 Google reviews tagged “Heating system maintenance” · showing 40
Kyle is very knowledgeable, personable and courteous. He explained what I need to do when the seasons change and was thorough in the maintenance process, was not rushing through it. I presume the cost was more than reasonable, and I was pleased. I have no knowledge of the going rates.
Greg & Jake worked as a team and replaced the hot water heater in a couple of hours. I watched them check to make sure the water and gas lines were vertical. They made sure the area was clean when they left. They instructed us in the operation of the unit before they left and made sure the water line was clear of air.
Another great job from C&C. Kayla did a wonderful job.
Tyler did our furnace tune-up today & did a great job. Very pleased with his thorough review.
Good and on time
Tyler S. serviced my furnance this morning & I am very pleased with the service & customer service he provided.
Service rep was very professional and pleasant.
Mike L was very friendly, professional, knowledgeable, and informative. Even though the job required two visits to repair my furnace issue and install a new humidifier, Mike got things done and even made an alteration to the humidifier ductwork for better delivery of humidity to my home. Thank you, Mike…job well done!
Good to see our tech again. Been with us for two homes. Great guy Quick fix to our A/C 👍 Just finished winter tuneup. Great to go
Nick came out for a “no heat” call and quickly had the furnace up and running. Could only guess the reason for water accumulation in collection box. Recommended that I keep annual inspection scheduled for Oct 15.
Tony is the best service technician. We always request Tony because he is efficient, professional and friendly.
Service tech was very respectful, knowledgeable and thorough.
Great service and very professional. David did an excellent job describing the maintenance service and identifying parts that were under performing.
C&C is a great company, always helpful and easy to work with. Nick was great - professional and very nice.
Kayla was great and explained everything she did and offered up some useful suggestions as well
Michael N was prompt & courteous. Very efficient & polite. Did a thorough job with our furnace tuneup. Noticed a problem & ordered new part. Highly recommend this company!
He was kind and helpful and detailed and he made sure that it was working well and stayed the extra time that he wanted to to make sure everything was OK. He is awesome.
Did a good job 👍 Jim
This is the second time that Kelly was to my home to service my heating and air-conditioning. She did a great job. I’d be glad to see her again
Nick was on time, knowledgeable and friendly. Great experience
Great service, professional and thorough.
Mike was very conscientious, polite and did a great job.
Steve M. Once again came to my home and provided excellent maintenance service as usual on my heat pump. I have come to always expect the best from Steve and again I was not disappointed. Of the hvac service techs, Steve is the very best I have ever had the privilege to know. Steve is an exceptional individual…
Excellent, thorough, efficient, and informative. I completely trust C&C to be fair and truthful about my system. Salwan was great!
Originally had them come out to tune our furnance up for the winter. Jonathan B came with another guy and tuned us up. We turned the furnance on for the first time to take the chill out and the heat would not kick on. Cale’s the after hours service and Kevin came and check it out. Turned out a hose was twist. Easy…
Noah was friendly and very knowledgeable. He took the time and was patient in answering all my questions and concerns.
Great company, always happy with their service! Kelly is my favorite tech- so thorough and professional. Thank you!
Barry is an excellent representative of C & C. He was courteous, professional and informative. I’m very pleased with his service.
On time..knowledgeable and professional.
Great people, excellent work!
We are very happy with C&C, would recommend them highly.
Very knowledgeable and thorough with explanations, overall very nice. Excellent job and a pleasure to work with.
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
Professional and friendly.
He is a very good technician answers all your questions, he can and will explain anything you don't understand.
Kelly from C&C just did the first check up and cleaning on my air conditioner unit that I bought last year. Right after she arrived there was an interruption in power that shut everything down. She calmly got everything back up and running and proceeded with the service. She is very knowledgeable, thorough and is…
Amazing technician, Kayla, did a furnace maintenance with no issues. Always good to know a company doesn't "add" a lot of extras that may or may not be needed. I trust C&C.
All services where performed very well.
Excellent service.
He did great work as usual. Could you remind him to text me a receipt I paid in cash?
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
