How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for install AC
Clear ✕All 404 Google reviews tagged “Install AC” · showing 20
Even though it’s always disheartening having to purchase a new HVAC shortly after moving in, C&C made the process smooth. I know they were honest and had reasonable pricing. We will be using them for all of our heating and cooling needs!
Thorough, efficient, professional, and clean. All details are fully relayed before the job starts, they show up on time always, and the job site is always left clean. Just plan on spending some extra time during quoting because no detail is left out. Second job with them and will always call C&C with any HVAC needs.
C&C has been great to work with. Me and my wife feel like our full carrier system will help with the cold Michigan winters as well as add value to our house. There was a mistake done but C&C has worked hard to make it right.
Tyler the technician was great to deal with ...informative and good guy. Brian H came out next day and showed me many options for a new furnace and AC unit ....i was very impressed with his no pressure attitude and just a genuine guy.....
He came. He saw, he fixed. In 20 minutes.I was great full
I cannot say enough wonderful things about C&C Heating & Air Conditioning, and especially about Dave, who took the time to walk me through every step of replacing my HVAC system after 37 years. Making these kinds of decisions on my own over the past four years has been difficult. When you’re faced with a major home…
Always do and excellent job and I was especially happy to see a young lady in the trade job.
Outstanding level of service from quote to installation. Very happy we chose C&C. Professionalism at every step. Great experience.
David is very professional and respectful,when he came to my front door he put on boot covers upon entering my home I’m impressed the quote was great and the product is as well thank you.
David (salesman) really knows his stuff. Sized the new system, and got us a great deal! Eric, Grant, and Chris (installers) left a short time ago...did a great job with the install. New equipment looks great, and even though its only been running a short time, it's quite comfortable in our home. And to top it off,…
David from C&C was a great salesman to come give a quote on the various projects I wanted done. The project manager also came over to help explain some logistics within the project as well. Very professional, honest, and easy to communicate with.
Great service, professional and thorough.
Steve M. Once again came to my home and provided excellent maintenance service as usual on my heat pump. I have come to always expect the best from Steve and again I was not disappointed. Of the hvac service techs, Steve is the very best I have ever had the privilege to know. Steve is an exceptional individual…
From comfort appointment to installation everything with C&C was great! They made me feel confident in their services and provided a range of options pending on budget. They got me in with a new install within 2 days!
Good price. Thorough and detailed work. Friendly service. Great experience overall.
A lot of the service has been very good! However I just had a total furnace/air and home humidifier done and was told what I chose would be very quiet! It is super loud and not what I expected for what I paid! Hoping to change this review once I talk to them.
We had multiple quotes to replace our 20+ year old HVAC system. While we had expected to go with a different company, we selected C&C. This was due to several factors: the C&C rep, Don, was very specific on what they were going to replace with our HVAC system (the company we had expected to go with made comments…
Brian is a very nice person. He came on time and answered all the questions that we asked. He helped us to make the right decision and plan that will be better for us. He really had knowledge about the product/s of the company that he is representing. He is courteous, approachable and smart. He also gave us some…
I rarely post reviews because I think many of them are fake and paid for. However, my experience with C&C today was top notch. From my initial call for service to the team led by Eric today doing a new install and tear out of old system it was seamless and enjoyable. They took the time to really explain to me what…
Great people, excellent work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
