How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for install AC
Clear ✕All 404 Google reviews tagged “Install AC” · showing 60
Even though it’s always disheartening having to purchase a new HVAC shortly after moving in, C&C made the process smooth. I know they were honest and had reasonable pricing. We will be using them for all of our heating and cooling needs!
Thorough, efficient, professional, and clean. All details are fully relayed before the job starts, they show up on time always, and the job site is always left clean. Just plan on spending some extra time during quoting because no detail is left out. Second job with them and will always call C&C with any HVAC needs.
C&C has been great to work with. Me and my wife feel like our full carrier system will help with the cold Michigan winters as well as add value to our house. There was a mistake done but C&C has worked hard to make it right.
Tyler the technician was great to deal with ...informative and good guy. Brian H came out next day and showed me many options for a new furnace and AC unit ....i was very impressed with his no pressure attitude and just a genuine guy.....
He came. He saw, he fixed. In 20 minutes.I was great full
I cannot say enough wonderful things about C&C Heating & Air Conditioning, and especially about Dave, who took the time to walk me through every step of replacing my HVAC system after 37 years. Making these kinds of decisions on my own over the past four years has been difficult. When you’re faced with a major home…
Always do and excellent job and I was especially happy to see a young lady in the trade job.
Outstanding level of service from quote to installation. Very happy we chose C&C. Professionalism at every step. Great experience.
David is very professional and respectful,when he came to my front door he put on boot covers upon entering my home I’m impressed the quote was great and the product is as well thank you.
David (salesman) really knows his stuff. Sized the new system, and got us a great deal! Eric, Grant, and Chris (installers) left a short time ago...did a great job with the install. New equipment looks great, and even though its only been running a short time, it's quite comfortable in our home. And to top it off,…
David from C&C was a great salesman to come give a quote on the various projects I wanted done. The project manager also came over to help explain some logistics within the project as well. Very professional, honest, and easy to communicate with.
Great service, professional and thorough.
Steve M. Once again came to my home and provided excellent maintenance service as usual on my heat pump. I have come to always expect the best from Steve and again I was not disappointed. Of the hvac service techs, Steve is the very best I have ever had the privilege to know. Steve is an exceptional individual…
From comfort appointment to installation everything with C&C was great! They made me feel confident in their services and provided a range of options pending on budget. They got me in with a new install within 2 days!
Good price. Thorough and detailed work. Friendly service. Great experience overall.
A lot of the service has been very good! However I just had a total furnace/air and home humidifier done and was told what I chose would be very quiet! It is super loud and not what I expected for what I paid! Hoping to change this review once I talk to them.
We had multiple quotes to replace our 20+ year old HVAC system. While we had expected to go with a different company, we selected C&C. This was due to several factors: the C&C rep, Don, was very specific on what they were going to replace with our HVAC system (the company we had expected to go with made comments…
Brian is a very nice person. He came on time and answered all the questions that we asked. He helped us to make the right decision and plan that will be better for us. He really had knowledge about the product/s of the company that he is representing. He is courteous, approachable and smart. He also gave us some…
I rarely post reviews because I think many of them are fake and paid for. However, my experience with C&C today was top notch. From my initial call for service to the team led by Eric today doing a new install and tear out of old system it was seamless and enjoyable. They took the time to really explain to me what…
Great people, excellent work!
Getting estimates for a Furnace/AC replacement. Was very informative. Got my business, adjusted the quote for the duct cleaning that was forgotten. Waiting to see the outcome for the next edit. Guys had a fantastic attitude, well worth the time.
Showed up early and did a great job. Very polite and answered my questions.
David the salesman was very informative and worked with me on a good price. Jeremy and Mohammed were expert installers that paid attention to every detail. The house is cooling great. I am very satisfied and highly recommend!
Got high efficiency furnace and air conditioner installed in fall 2025. Top notch installation quality. I got the Ruud systems because of prior history of the reliability. Furnace got thru this tough Michigan winter with no problems. Just now trying out the air conditioner and have never had an ac this quiet.…
Work by Eric and his team were professional quick and efficient. I had a new AC unit and furnace installed. AC init gave up the ghost and died last week. New AC and furnace were installed in less than 8 hours. Had a comfortable evening last night with the new air. I no longer have to worry about my AC or…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
The technician Tyler came out today to see why my A/C was not working. He allowed for me to watch him work. We talked the whole time. He was diagnosing the problem until it came apparent that the whole AC unit had to be removed from its closet and needed another technician to be able to do it. Tyler is very…
Recently had my A/C replaced by C & C and am completely satisfied (5 stars) with the entire process being handled professionally, competently, and in a customer centered way. Barry gave me thorough explanation of the problems and options during a seasonal tuneup; Don quoted the project and answered all questions…
Brian was very professional and informative.
Very courteous, knowledgeable and helpful assessment of our HVAC needs. Very competitive AC installation quote as well.
I recently had C&C Heating & Air Conditioning perform a full system replacement for my less than 1,000 sq. ft. home, and they did an amazing job. I opted for a Carrier Comfort Series setup, specifically the 26SCA4 (1.5 Ton, 14 SEER) Air Conditioner and the 58SB0 80% 45,000 BTU Gas Furnace. Even though these are…
Waiting for someone to call to discuss a new furnace
very prompt, very polite, not pushy and professional.
Our visit today (7/7/26) with Nick was to get a quote for a new A/C system. Nick was on time and very professional. The options available to us were explained well and all our questions were answered to our satisfaction. The eguipment manufacturers they offer are high quality, reliability, and reputation. The…
The Antonio were great! He got my AC running pretty quickly. It was 12:30AM. I showed him an issue with my reservoir that I told him could wait for another day. Without hesitating he went and got his tools he did some troubleshooting and fix an overflow issue that I was having! It was 1am before he left. He can come back anytime!
Responsive on time and very professioal. Take time to show you whats wrong and give you options. Staff so pleasant to work with. Truly caring and understanding.
We had four different companies come out to give us quotes on a new air conditioner. I was hoping this company, C&C, would work out because we had hired them for a new furnace in our previous home and were very happy with the furnace, workmanship and price. The salesman, Brian, was very professional. He was…
Nick came out to give an estimate and within minutes it felt like I had known him for years. He treated me like I am family and it was immediately apparent that he loves what he is doing and cares about the satisfaction of their customers. He worked with me on the cost and had great options when it came to…
Semi annual maintenance on 3 year old system. Everything in good order, recommended filter change.
These guys did a fabulous job today. I got a new air conditioner and a new humidifier. They were here for hours and never complained once. It is really hot today around 86 degrees. Always go with C & C.
Our technician did a wonderful and very thorough job inspecting our furnace to get it ready for winter. We would highly recommend this company!
Wonderful well run company. Sal is the best! Explains and shows you everything in layman terms. Doesn't try to sell you anything. Pleasant & honest. He's a wonderful representation of your company!
June 8 2026 As I've said repeatedly, Sal is the best tech person and; exceptionally knowledgeable. I only hope his employer realizes how valuable he is and how extremely fortunate C&C is to have Sal as an employee. I trust nobody else with any decisions related to A/C and heating, but Sal. June 4 Sal is an expert…
When my central air went out I called C&C for service and the service tech clearly explained that my aged unit may not be worth repairing. A sales person then came the same day and provided me many options for a new unit. I decided to get a new unit instead of trying to repair the old one. Two days later the…
Sal was very helpful and explained everything. Will ask for him in the future. Installation went well and new thermostat was explained.
I have called on C&C for years. I won’t call anyone else. Very professional and responsive.
Sam was extremely thorough and did a great job!
Salwan did a great and excellent job, very accommodating, answers all my questions anytime , he answers my calls even after work hours, treats me/ client as if he had known me for a long time. I would definitely recommend him nd C&C to all my relatives and friends.
A/C went out on Monday. Decision was made on Tuesday that replacement was the best option due to its age. New furnace and A/C was installed on Wednesday. Entire process was very easy, sales team and installation team were awesome.
Friendly and easy company to work with. Great communication and scheduled our ac install for the next day. :)
Helpful, professional, worked with me
Always excellent & professional service for 6 years since installation of new system
Very professional service provider, pleasant and helpful. Very personable and provide all the options.
They started at 8am and were finished by 5pm installing a new furnace and AC unit - we didn’t realize how loud the old ones were, until we noticed we can’t hear the new ones running at all which helps us sleep better at night.
C & C has serviced our existing unit at a previous house for about 10 years. When we recently purchased a new home we had them come and inspect the water heater, furnace, and AC unit. C and C was very thorough and spent several hours performing the inspection. We ended up replacing all three units after discussing…
The team sent to install my unit was very professional,and removed all debris.I recommend C&C heating!!!!
They are going to replace my furnace and air conditioning system and I am very happy overall.
I've been a customer for over 20 years and have always been very satisfied with the work that is performed. The girls that answer the calls and the technicians that come out are very professional.
Brian was very thorough in his explanation of options for my house. Didn't push the hard sell. Really broke down the proposal in terms that were easily understood. Update: I went with C&C to replace my furnace and. AC and am very pleased with the entire experience. They made it very easy, answered any questions I…
Sam was very knowledgeable and competent. And a very nice guy.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
