How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for repair HVAC
Clear ✕All 128 Google reviews tagged “Repair HVAC” · showing 40
Got high efficiency furnace and air conditioner installed in fall 2025. Top notch installation quality. I got the Ruud systems because of prior history of the reliability. Furnace got thru this tough Michigan winter with no problems. Just now trying out the air conditioner and have never had an ac this quiet.…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
Kelly was OUTSTANDING extremely knowledgeable helpful and professional. Best Heating and Cooling company in Metro Detroit I love this company
June 8 2026 As I've said repeatedly, Sal is the best tech person and; exceptionally knowledgeable. I only hope his employer realizes how valuable he is and how extremely fortunate C&C is to have Sal as an employee. I trust nobody else with any decisions related to A/C and heating, but Sal. June 4 Sal is an expert…
Excellent experience all around! Siraj was professional, knowledgeable and answered any questions I had - he even went as far as teaching me as well. Highly recommend!
Greg & his partner were amazing & very professional.
Scheduling was easy and they came out the same day I called. Barry (our tech) was great - He was friendly, helpful, and very thorough in fixing our furnace. I appreciated him sharing his knowledge, making sure I understood what the problems were and how he fixed them.
Noah was very experienced and professional! He throughly explained me the issues. Very satisfied with the company, technician and the telephone operator.
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
Sal was very professional. Extremely kind and full of personality. My dog absolutely adores him. *update after install* Nate and his team were amazing. They were very respectful of my home. They did an amazing job cleaning and hauling all the old furnace/ac away. 10/10 recommend.
C&C is the best and most professional HVAC company my wife and I have used in any of our homes. 5 years ago when we bought our current house, the furnace died immediately after we got the keys. It was December and I called C&C and they came out and were ready to get us heat the same day. Since we had just got the…
Tony was awesome - very knowledgeable, polite and professional. Had no issues and everyone has been helpful.
Awesome crew
Technician Kevin business professional, efficient, personable and efficient. Would prefer him for any future HVAC needs.
Sal is both an excellent, knowledgeable, courteous, and personable technician. He is a real asset to the company.
C and C has always treated me fairly. We have a good relationship when it comes to my furnace and AC.
I was so very pleased with the service I received from C&C. Keeping up with the maintenance plan has helped me catch some possible upcoming problems with my systems.
Desmon is a gem, a true asset to C&C. We have been happy with our choice to use C&C for our new HVAC system & Desmon has serviced us several times with great care, knowledge, and professionalism. We've never had a better service person for any issue in our home.
replaced air fiilter
Fast and helpful
Bryan R was very knowledgeable and respectful. He made sure to go over every possible issue to test my coolant leakage. Stand up dude and a great representative of the company. Update 10/2/23: Sal T is very personable, knowledgeable and a fellow dog lover. He made my family feel at ease and worked with us to…
The service was awesome. They responded timely. I will be using them in the future.
C&C quickly helped me to address my issue. The tech, Brian did a great job getting to the issue quickly and explained it so I understood what happened. I highly recommend C&C.
Brian of C&C Heating and Air Conditioning text as well as called me to tell me he was on the way. For me that is very important. I could pick up for the correct call and not all the scams I receive daily. I felt like I was being given all the information I needed and now can make an informed decision based on that.
Trevor was great. Diagnosed and fixed the problem rightly away
I called C&C to have our AC checked out.Daniel was our repairman. He was very friendly & answered all my questions. Sadly the 26 year old AC unit has to be replaced. Daniel also set up the appointment to get a quote for replacement. Daniel & C&C get 5 stars from me!
My service technician was beyond great. Friendly, informative and professional all in one really nice guy. The salesman was also just as wonderful. Have used C&C in the past and will continue to recommend and use.
C & C always arrive on time, wear footsies, and teach me something new and better at every visit! It makes my day having them over bringing great knowledge and service!
Nate exceeded expectations.
The temperature today is below zero. Sometime last night my furnace went out. I called C&C this morning around 8am. Brian came out and now I have heat. Quick and Great Service!
Patrick was extremely professional, and the job was done right and efficiently!
Dave came to my condo for a service call because our furnace stopped heating my house. I have never met a more kind, caring, and considerate repair man in all my life. He looked at everything and then explained what was going on with my furnace and recommended replacement which I already knew that was where we were…
Brian was great. Very professional, timely and explained exactly what he was doing and why. Great response time from the business, they were able to get someone out the same day I called.
Highly recommend from someone who has used them for years. Matthew was a very great help with helping and assisting me with my home. Does a great job heating and cooling a 4 story home.
Very professional. Thank you.
Good people! Good Work! Good Price
An excellent experience, again. Dylan was professional and competent from the start. Very thorough and explained the weaknesses in my system immediately. Diagnosed and recommended the solution very quickly and then followed back when the parts were in. Was very pleased and impressed. Recommending to all my neighbors and friends.
Fast, professional and reliable service every time. Always explain well and services are fairly priced.
The team from C&C is fantastic!!! They are PROFESSIONALS at what they do. They are on time, courteous, they diagnose issues correctly the first time and resolve issues as quickly as possible.
We had this company to install the new furnace for my home a year ago, Now I called them to provide instruction to replace the filter, however they refused to provide instruction to replace the filter, they hold information, they requested we to hire them to come out for $119 for replace filter. they just try to rip…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
