How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for thermostat installation
Clear ✕All 84 Google reviews tagged “Thermostat installation” · showing 20
C&C has been great to work with. Me and my wife feel like our full carrier system will help with the cold Michigan winters as well as add value to our house. There was a mistake done but C&C has worked hard to make it right.
Great service, professional and thorough.
I rarely post reviews because I think many of them are fake and paid for. However, my experience with C&C today was top notch. From my initial call for service to the team led by Eric today doing a new install and tear out of old system it was seamless and enjoyable. They took the time to really explain to me what…
Great people, excellent work!
I can’t say enough good things about this organization, the people at every level who have a complete “Can Do” attitude. They are truly devoted to serving their customers with excellent service.It’s a comfort having C & C support me at all times!
Work by Eric and his team were professional quick and efficient. I had a new AC unit and furnace installed. AC init gave up the ghost and died last week. New AC and furnace were installed in less than 8 hours. Had a comfortable evening last night with the new air. I no longer have to worry about my AC or…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
The technician Tyler came out today to see why my A/C was not working. He allowed for me to watch him work. We talked the whole time. He was diagnosing the problem until it came apparent that the whole AC unit had to be removed from its closet and needed another technician to be able to do it. Tyler is very…
Google nest required re wiring in the walls to properly connect to our heating and cooling system.
Responsive on time and very professioal. Take time to show you whats wrong and give you options. Staff so pleasant to work with. Truly caring and understanding.
Nick came out to give an estimate and within minutes it felt like I had known him for years. He treated me like I am family and it was immediately apparent that he loves what he is doing and cares about the satisfaction of their customers. He worked with me on the cost and had great options when it came to…
I have always been very happy with the service provided by C&C Technicians. They are always prompt, professional and friendly. Tyler was my Tech.He did an excellent job.
Semi annual maintenance on 3 year old system. Everything in good order, recommended filter change.
Needed emergency after hours help with a non-functioning furnace. Michael the technician was superb. He came out within two hours, diagnosed and fixed the problem promptly. Courteous and informative. Great experience with C & C As a follow up, Tyler came out to reassess the air conditioner, which was being sluggish…
Salwan did a great and excellent job, very accommodating, answers all my questions anytime , he answers my calls even after work hours, treats me/ client as if he had known me for a long time. I would definitely recommend him nd C&C to all my relatives and friends.
Great experience! Very professional and polite.
A true professional, we were very pleased with his work and rest of the crew
They are going to replace my furnace and air conditioning system and I am very happy overall.
Brian was very thorough in his explanation of options for my house. Didn't push the hard sell. Really broke down the proposal in terms that were easily understood. Update: I went with C&C to replace my furnace and. AC and am very pleased with the entire experience. They made it very easy, answered any questions I…
Sam was very knowledgeable and competent. And a very nice guy.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
