How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for thermostat installation
Clear ✕All 84 Google reviews tagged “Thermostat installation” · showing 80
C&C has been great to work with. Me and my wife feel like our full carrier system will help with the cold Michigan winters as well as add value to our house. There was a mistake done but C&C has worked hard to make it right.
Great service, professional and thorough.
I rarely post reviews because I think many of them are fake and paid for. However, my experience with C&C today was top notch. From my initial call for service to the team led by Eric today doing a new install and tear out of old system it was seamless and enjoyable. They took the time to really explain to me what…
Great people, excellent work!
I can’t say enough good things about this organization, the people at every level who have a complete “Can Do” attitude. They are truly devoted to serving their customers with excellent service.It’s a comfort having C & C support me at all times!
Work by Eric and his team were professional quick and efficient. I had a new AC unit and furnace installed. AC init gave up the ghost and died last week. New AC and furnace were installed in less than 8 hours. Had a comfortable evening last night with the new air. I no longer have to worry about my AC or…
Wonderful experience! David R., and Sakwan are very knowledgeable and honest. They both are able to answer all questions asked of him from a mechanical engineer with a minor in environmental engineering. Besides answering questions their work ethic is wonderful. Care for our home was taken and the work done on the…
The technician Tyler came out today to see why my A/C was not working. He allowed for me to watch him work. We talked the whole time. He was diagnosing the problem until it came apparent that the whole AC unit had to be removed from its closet and needed another technician to be able to do it. Tyler is very…
Google nest required re wiring in the walls to properly connect to our heating and cooling system.
Responsive on time and very professioal. Take time to show you whats wrong and give you options. Staff so pleasant to work with. Truly caring and understanding.
Nick came out to give an estimate and within minutes it felt like I had known him for years. He treated me like I am family and it was immediately apparent that he loves what he is doing and cares about the satisfaction of their customers. He worked with me on the cost and had great options when it came to…
I have always been very happy with the service provided by C&C Technicians. They are always prompt, professional and friendly. Tyler was my Tech.He did an excellent job.
Semi annual maintenance on 3 year old system. Everything in good order, recommended filter change.
Needed emergency after hours help with a non-functioning furnace. Michael the technician was superb. He came out within two hours, diagnosed and fixed the problem promptly. Courteous and informative. Great experience with C & C As a follow up, Tyler came out to reassess the air conditioner, which was being sluggish…
Salwan did a great and excellent job, very accommodating, answers all my questions anytime , he answers my calls even after work hours, treats me/ client as if he had known me for a long time. I would definitely recommend him nd C&C to all my relatives and friends.
Great experience! Very professional and polite.
A true professional, we were very pleased with his work and rest of the crew
They are going to replace my furnace and air conditioning system and I am very happy overall.
Brian was very thorough in his explanation of options for my house. Didn't push the hard sell. Really broke down the proposal in terms that were easily understood. Update: I went with C&C to replace my furnace and. AC and am very pleased with the entire experience. They made it very easy, answered any questions I…
Sam was very knowledgeable and competent. And a very nice guy.
David was very kind, knowledgeable and thorough. Went over all options and recommendations for the job. After all was said and done, the job was completed with a very clean install.
Eric and his installation crew did a great job at installing our new HVAC system! Installation was scheduled super quick and the team made quick work of installing and explaining the new system.
Eric and Dominic did the great job on the installation answered all my questions cleaned up after they were finished all in all an excellent experience highly recommended
Very kind and courteous, also knowledgeable about products, good salesman!
Mike is very professional and knows his “stuff”! Very pleasant with whom to work. All of our questions were answered. We will be ordering a new furnace!!!
I called as soon as they opened on a Saturday, that just so happened to be the coldest day of the year, and had a tech out same day about an hour and a 1/2 later. Tyler was quick and polite and was able to help instal my new thermostat and even mentioned the website for possible coupons. I’m so grateful that he…
Mike was extremely professional, personable, and helpful. I felt like I was getting information not getting sold on something I didn’t need. **Next day, The installation went very smoothly, the technicians were on time, quick and professional, not to mention good with my cats :)
The crew from C & C did an amazing job every step of the way. Their customer service is incredible. They respond to any communication quickly. They show up on time. Their team members are courteous and professional. And above all, they do top notch work at a competitive price and you don't have to wait months to get them out to your house.
We recently had our furnace and air conditioning units replaced by C&C Heating and Air Conditioning, and we are extremely disappointed with the experience. We selected their higher-priced quote because it included the most efficient units along with a humidifier and electronic air cleaner. However, when the…
Second Install. Dennis and Scott were the Bomb and did amazing work. Love C and C. Amazing Company from the Sales Staff to the Technicians. The Job was literally JUST done a day after my salesman was here! This is Amazing. The Installation Crew went above and beyond many times. A PLUS ALL AROUND. Customer for life…
Mike L did a great job! The company also worked with me and was very fair on pricing. Professional, knowledgeable, punctual, and efficient. Will use again in the future!
Knowledgeable technicians. Professional, courteous, efficient and the best clean up of any contractor I've worked with. I highly recommend C&C!
Very professional company. Answered phone when I called. Guided me through figuring out what I needed. New HVAC system. Followed up with great sales consultant, resulting in clear understanding. Efficient & knowledgeable team who provided maintenance overview upon completion.
Eric and his crew were very proffessional and went above and beyond to do a fantastic job. We are very pleased
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
David R. Was the only one out of 3 consultations who not only gave a quote on the spot. But he knew within a few minutes some problems with our current faulty system. Over a week since I have had 2 others from other companies out for an estimate to replace and still no answers. Dennis M and crew by far the best we…
Brian did a great job of listening to my needs and giving me options. He did a great job of representing C & C Heating and Air Conditioning as well as the Carrier Brand.
Great service and great experience overall. Very professional, knowledgeable, friendly, and they did an excellent job installing my new system. I am very happy. Thank you!
Pleasant experience this far! We had a furnace and A/C installed today. Our project manager was David R. He explained everything about the system and was not a high pressure sales person. We felt comfortable with the system he recommended for our home. The 3 technicians that installed our system were polite,…
Dave is great! I recommend him to all my friends.
Thoughtful, thorough and professional. He explained the issues. I appreciated his help and approach.
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The experience from start to finish was easy, thorough, and professional including me in every
David Loop is a real pro. You can’t buy experience & he has 40 years of it! He’s always very efficient & happy to answer any questions that I might have. His advice is priceless.
C&C has been servicing my HVAC system for over 10 years now. Their technicians are always very professional and knowledgeable. The 3 man crew installing my new system were thorough and clean! Outstanding!👍👍
Desmon is a gem, a true asset to C&C. We have been happy with our choice to use C&C for our new HVAC system & Desmon has serviced us several times with great care, knowledge, and professionalism. We've never had a better service person for any issue in our home.
Nate K. from C&C heating and air conditioning is a skilled professional who knows his craft like the back of his hands, punctual, quiet, quick, extremely respectful with great costumer service. I don't hesitate on recommending Nate from C & C, Great work.
Dzmiel was Knowledgeable and helpful in his diagnosis and recommendations.Chris and Steve were efficient and thorough in the installation. They were kind, friendly, patient, and understanding in explaining my new system and thermostat. A really great experience with this company.
I was so happy that C&C responded so quickly and sent Sal out to fix the problem right away on the hottest day of the summer. Very very good.
Eric and his partner were excellent explained everything and cleaned up to a tee!,would have them back anytime. THANK YOU VERY MUCH!!
Very affordable and very professional I would highly recommend. Ask for Bryan S. 10/10
Our call with C & C started out as an inspection to look into an issue, which turned out to be a lot bigger than we thought. Kevin H. was extremely thorough with his review of our system, and clearly explained and showed the issues and problems we had and got us hooked up with a consultation to figure out what our…
Chris and his brother Steve did a great job! On time, professional, excellent technical knowledge, good communication, nice job on cleanup. I'd hire both of these technicians on any other job!
Extraordinary
C & C always arrive on time, wear footsies, and teach me something new and better at every visit! It makes my day having them over bringing great knowledge and service!
Nate exceeded expectations.
Well done
Very impressed with the great work completed. Our furnace/air conditioning units are over 20 years old and our furnace stopped producing heat 4 days prior. The project manager discussed our options and explained everything in detail on a Saturday. With the frigid temperatures C&C was thoughtful to bring us space…
Highly recommend from someone who has used them for years. Matthew was a very great help with helping and assisting me with my home. Does a great job heating and cooling a 4 story home.
Sean was great very happy thank you so much!
Fast, professional and reliable service every time. Always explain well and services are fairly priced.
C & C replaced our furnace system and I am very pleased with the outcome. From the initial encounter with Dave R, to the actual installation by Chris K and Carlos C, both product knowledge and professionalism were demonstrated. I would recommend C & C to any neighbor or friend requiring HVAC work.
Extremely happy with the service I received from start to finish. Brian was incredibly knowledgeable, friendly and thoroughly explained all the details of the installation with me at my service consultation. Greg and Jake came to my house on time ready to get to work. They were very polite and respectful in my home…
Very professional & efficient. Answered all questions. Kept job-site neat & clean.
All three gentlemen were professional and above all courteous to the install of my new A/C system. Very detailed in making sure everything was working properly. Answered all my questions with a smile. Highly recommended. The salesman was also professional and was knowledgeable in every area.
I would definatly use them again ...very nice guys, they did a great job!
Would highly recommend this company. Yes very dependable efficient clean up after their job was done
Very professional and efficient installation. Arrived on time and completed within the window promised. Great unit, very quiet.
Chris and the guys were great, I have been doing business with c and c heating for over 20 years excellent company .
Mike and his team did an Awesome job installing our heating and cooling system! They were very knowledgeable and professional and worked quickly and efficiently! We are extremely happy with the job they did and with our new system!
This not the first time Dylan has been to my home. He's very professional and gets things done in s timely manner.
Sal has been my man at C&C for years and years now. He is very knowledgeable and helps me understand any situation. We also have a great time talking as he explains what he did. he also gives me suggestions.
Great service. Personable, professional, courteous.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
