How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREC & C Heating & Air Conditioning
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 7,684 Google reviews
Report card
Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired C & C Heating & Air Conditioning for 8 kinds of job.
C & C Heating & Air Conditioning for thermostat repair
Clear ✕All 51 Google reviews tagged “Thermostat repair” · showing 20
Mike L was very friendly, professional, knowledgeable, and informative. Even though the job required two visits to repair my furnace issue and install a new humidifier, Mike got things done and even made an alteration to the humidifier ductwork for better delivery of humidity to my home. Thank you, Mike…job well done!
Finally did a tune up on our furnace, winter’s coming and we wanted it to be in top notch shape. Highly recommend C&C, always top notch. Best around.
Barry was very knowledgeable and professional. Quickly explained and addressed our thermostat issue.
Tyler the technician was great to deal with ...informative and good guy. Brian H came out next day and showed me many options for a new furnace and AC unit ....i was very impressed with his no pressure attitude and just a genuine guy.....
Since this is my second service call I’ll leave the feedback for today’s visit above the previous call. Tyler was fantastic and quickly diagnosed the issue causing the complete shut down of our AC unit. He not only resolved the reason for the shut down, he found some other loose items and made sure that everything…
Kyle did an amazing job in tuning/repairing my a/c unit. He was prompt, professional and very knowledgeable. Great service, thanks!!!
Google nest required re wiring in the walls to properly connect to our heating and cooling system.
I have called on C&C for years. I won’t call anyone else. Very professional and responsive.
I called as soon as they opened on a Saturday, that just so happened to be the coldest day of the year, and had a tech out same day about an hour and a 1/2 later. Tyler was quick and polite and was able to help instal my new thermostat and even mentioned the website for possible coupons. I’m so grateful that he…
Chris was the tech working on my thermostat issues. He is very courteous and knowledgeable. He found that the thermostat needed to be recalibrated. Everything is now working great now.
These guys are the absolute best in the business! Had an issue with communication between my furnace and the thermostat on a Sunday. Called and soon after Kevin was on my doorstep and after diagnosing the problem I soon had toasty heat issuing out of my registers! What a personable guy! Such an asset to have the…
Noah was very experienced and professional! He throughly explained me the issues. Very satisfied with the company, technician and the telephone operator.
Great experience with C & C. Our “smart” thermostat stopped working. After calling around, C & C was one of the few companies who were able to send out a technician within a couple of days rather than weeks. Tyler was very polite, friendly, and professional! He walked me through everything he was doing as he…
7/31/25 kelly did a great job cleaning my A/C unit and Kevin did an excellent job replacing my thermostat and fixing my fan issue. Super good service people! Much appreciated! Thanks! Dennis G.
I recently had Sal, HVAC technician from C&C come out for a routine system check-up, and I was incredibly impressed with the exceptional service. He arrived right on time, after I had been sent a picture Of him from the office. He was friendly and professional, and took the time to explain everything he was doing…
Totally awesome experience I was impressed with my installation from start to finish When they were done they took the time to explain what they did and what I needed to know
Prompt response from C&C for an unexpected issue with our furnace. Technician was very knowledgeable and quickly able to assess and correct the issue. Professional and courteous throughout the visit. Excellent service!
Routine A/C check up, but Kevin was able to figure out why our system was not cooling the whole house to specifications. Years of professional experience does the job! Thanks, Kevin.
Technician was knowledgeable about repair needed and ensured system was fully functioning before leaving.
Desmon is a gem, a true asset to C&C. We have been happy with our choice to use C&C for our new HVAC system & Desmon has serviced us several times with great care, knowledge, and professionalism. We've never had a better service person for any issue in our home.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1194 | $54–$581 |
| Heating system maintenance | 777 | $37–$219 |
| A/C system maintenance | 775 | $26–$251 |
| HVAC system repair | 471 | $148–$642 |
| Heating system installation | 440 | $1.2k–$2.8k |
| Install AC | 402 | $2.1k–$4.3k |
| Heating system repair | 379 | $124–$809 |
| A/C system repair | 352 | $158–$730 |
