Carpet cleaning service · Meadville, PA · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 28 air duct cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★674 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$297typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate C&S Cleaning Services five stars based on 674 reviews, noting the owner responds to nearly all feedback. Customers frequently describe carpet, furniture, and power washing services as thorough, highlighting punctual arrivals, easy scheduling, and proactive communication including cost estimates and photo updates. Recurring themes include reasonable pricing and professional conduct, though low-star comments criticize specific instances of intrusive personal conversations and perceived pricing discrepancies for single-room jobs.
Google rating: 5.0 out of 5 from 674 reviews (99% five-star).
Reviews on this page: 674 Google reviews (552 with written comments, 23 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 21, 2026.
Service: Air Duct Cleaning Service serving Meadville, Pennsylvania.
Data from Google, last updated October 25, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
C&S Cleaning Services, LLCAir Duct Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C&S Cleaning Services, LLC: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C&S Cleaning Services, LLC: 96/100 on this factor. Category median: 92.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C&S Cleaning Services, LLC: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C&S Cleaning Services, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C&S Cleaning Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C&S Cleaning Services, LLC: 98/100 on this factor. Category median: 91.A
98
Bar = this company · dark tick = category median.
Star ratings
674 Google reviews we collected
5.0of 5
5 stars66499%
4 stars71%
3 stars00%
2 stars10%
1 star20%
Praise vs complaints
Phrases our text analysis found in 552 written reviews
100%praise
Praise1,108100%
Complaints50%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3041%
Reasonable4359%
Overpriced00%
Not sure00%
$297-31% vs typical air duct cleaning services
Middle half of what 59 customers paid ($221–$614) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results29827%
Staff & attitude28526%
Would recommend20919%
Speed & response15214%
Communication848%
Price & value656%
Honesty & trust202%
What customers talk about
We read 552 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Scott and company did a great job stripping and waxing our banquet hall at St.”
“He is very professional, but he is so friendly & personable, he explains his entire process before cleaning, he does not rush thru his jobs, and he g…”
“Definitely will recommend C & S Cleaning in the future!”
“He will not be back, to say the least!”
“Cleaning tech was on time, knowledgable, and conscientious.”
“Easy to work with and kept me updated about the job.”
“They stripped and wax our floors great job at a great price.”
“Reliable, prompt and did an excellent job,as always, cleaning my carpets!”
People customers mention
Scott55 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired C&S Cleaning Services, LLC for 8 kinds of job. Pick one to see what they paid and said.
WendiLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
If I could, I would give C & S Cleaning Service ~10 STARS~!! As far as we are concerned, there is no other carpet cleaning service that can even come close to quality of all of C & S's services!! Before finding C & S, we had previously hired 2 other companies (which we weren't satisfied with either one), and now…
Laura4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Scott's communication was superior. Making an appointment was incredibly easy. The quality of the cleaning was top notch. I highly recommend C&S Cleaning Service.
Jesse1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Easy scheduling! Scott and company did a great job stripping and waxing our banquet hall at St. Mary of Grace church in time for our annual Columbus Day spaghetti dinner!
Paid $500+Great priceService not listed
Pam4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Scott did a wonderful job on my two recliners and rug. Very professional, personable, and dedicated to his job and company. He will go to any length to make sure the job is done thoroughly. Definitely will recommend C & S Cleaning in the future!
Paid $200–250Upholstery cleaningArea rug cleaning
Cynthia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
C&S cleaned our son n daughter-in-law's basement carpet. Kept us updated, approx cost prior, photo image of cleaning technician, texted reminder email, text enroute msge, very knowledgeable and professional. They have cleaned our carpets before, did an excellent job then, now a few years later did an excellent job…
Raymond3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Cleaning tech was on time, knowledgable, and conscientious. He was also polite and friendly. The equipment seemed to be state of the art.
If I could, I would give C & S Cleaning Service ~10 STARS~!! As far as we are concerned, there is no other carpet cleaning service that can even come close to quality of all of C & S's services!! Before finding C & S, we had previously hired 2 other companies (which we weren't satisfied with either one), and now we will ONLY have C & S in our home to care for & clean our carpets & furniture!! Scott is sooo incredibly AMAZING!! He is very professional, but he is so friendly & personable, he explains his entire process before cleaning, he does not rush thru his jobs, and he gives exceptional care & attention in every single aspect of his work!!!! If you would also like to receive the absolute BEST EVER cleaning services, call C & S, RIGHT NOW, & you will not be disappointed!!!!
Price assessment: Reasonable price
Price: $500+
Services: Upholstery cleaning, General carpet cleaning, Pet stain & odor removal, Deep clean
Response from the owner · 3 days ago
Thank you!
Laura Schmalzried4 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Scott's communication was superior. Making an appointment was incredibly easy. The quality of the cleaning was top notch. I highly recommend C&S Cleaning Service.
Price assessment: Reasonable price
Price: $200–250
Services: General carpet cleaning
Response from the owner · 6 months ago
Thank you!
Matt Capron1 reviewiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Easy scheduling! Scott and company did a great job stripping and waxing our banquet hall at St. Mary of Grace church in time for our annual Columbus Day spaghetti dinner!
Price assessment: Great price
Price: $500+
Services: Service not listed
Response from the owner · 2 weeks ago
Thank you!
Stephanie Swope4 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
