Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
C&T Towing & Roadside holds a 5.0 rating from 103 Google reviews, with the owner responding to 94% of feedback. Customers frequently highlight prompt arrival times, clear communication regarding estimated arrival, and fair pricing for towing and roadside assistance. Reviewers also note that drivers handle vehicles with care and maintain a professional, friendly demeanor throughout the service. No recurring criticisms appear in the provided excerpts.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Bar = this company · dark tick = category median.
103 Google reviews we collected
Phrases our text analysis found in 87 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quick response time, great price, and was careful and safe with my car.”
“Great till he was here on time professional I will be using him again five star rating”
“We truly appreciate his help and excellent service.”
“I highly recommend C&T Towing to anyone who needs reliable and fast roadside assistance!”
“Prompt, super friendly, and fair pricing, recommend 100%!”
“I highly recommend Luke to anyone needing reliable towing services.”
“Fast Service Got to me within 45mins I was all the way in Westminster good communication checked in and updated me with ETAS .”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired C&T Towing & Roadside for 5 kinds of job. Pick one to see what they paid and said.
Great till he was here on time professional I will be using him again five star rating
We had our car break down on I-695, and C&T Towing came to our rescue! He answered right away and took care of us immediately. He was responsive, quick, and made a stressful situation so much easier. We truly appreciate his help and excellent service. I highly recommend C&T Towing to anyone who needs reliable and fast roadside assistance!
Excellent towing service. Luke was very kind and I 100% recommend their service.
Showed up in a timely manner and the service was great! Big thank you again for the tow!
Luke was very personable and friendly. I would certainly choose him again in the event that I need towing services. Sincerely, Noelle DeMars
Luke did a great job towing my Jeep! He was careful with it, knowledgeable about what to do, and was friendly on a rough day!
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 25 | — |
| Special vehicle towing | 4 | — |
| Car lockouts | 3 | — |
| Tire change | 3 | — |
| Battery service | 3 | — |
5.0 ★★★★★ 103 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick response time, great price, and was careful and safe with my car.
Great till he was here on time professional I will be using him again five star rating
We had our car break down on I-695, and C&T Towing came to our rescue! He answered right away and took care of us immediately. He was responsive, quick, and made a stressful situation so much easier. We truly appreciate his help and excellent service. I highly recommend C&T Towing to anyone who needs reliable and fast roadside assistance!
Excellent towing service. Luke was very kind and I 100% recommend their service.
Showed up in a timely manner and the service was great! Big thank you again for the tow!
Luke was very personable and friendly. I would certainly choose him again in the event that I need towing services. Sincerely, Noelle DeMars
Luke did a great job towing my Jeep! He was careful with it, knowledgeable about what to do, and was friendly on a rough day!
Thank you for your review
C&T Towing provided outstanding towing services. Driver took really good care of the car loading and unloading! Nice, friendly, arrived on time! Highly Recommend!!!
Thank you so much, Todd! We're thrilled to hear our driver took great care of your vehicle during loading and unloading — that kind of care is exactly what we aim for with every special vehicle towing job. Really appreciate you noting the friendly, on-time service, and thank you for the highly recommend! We're here 24/7 whenever you need us again.
Reliable & friendly customer service
Thank you so much, Ashley! We're so glad you had a reliable and friendly experience with our team. Providing dependable, honest towing service is exactly what we strive for on every call. We really appreciate you taking the time to leave a review — we're here 24/7 whenever you need us again!
On time, great service, great guy most reliable
Thank you, Joseph! Glad we could get you towed safely from Owings Mills to Reisterstown, right on time. Reliable, honest towing service at a fair price is exactly what we aim for — really appreciate the kind words and the 5 stars.
Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
