Experts Reviews · Company report
C&W Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

C&W Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 2,821 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C&W Appliance Repair is better than 94% of refrigerator repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C&W Appliance Repair is better than 85% of refrigerator repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C&W Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C&W Appliance Repair is better than 95% of refrigerator repair services.A
95

Reviews for your job

Customers hired C&W Appliance Repair for 8 kinds of job.

C&W Appliance Repair for oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$221–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 46 Google reviews tagged “Oven repair”

DavidLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

CW Appliance repair has been maintaining and repairing our Wolfe Sub-Zero and Scotsman appliances for the last 11 years. They do excellent service, are very prompt and very honest. I highly recommend them to anybody.

Paid $500+Reasonable priceRefrigerator/freezer repairStove & cooktop repairOven repair
Cynthia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy to schedule; prompt & courteous service.

Paid $500+Reasonable priceOven repair
StephanieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick and professional

Oven repair
GaryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service. Very professional, explained the issue and resolved it. Highly recommend their services.

Paid $200–250Reasonable priceOven repair
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Parker did a great job with explanations and solutions.

Oven repair
PaulLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Isaiah was great: on time, friendly, skilled.

Paid $200–250Reasonable priceOven repair
Brenda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chase did a great job replacing a broken cooling fan on our Wolf oven. He was very professional while working here.

Paid $500+Reasonable priceOven repair
SusanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent, knowledgeable respectful and kind service for my Wolf oven, otherwise known as “The Tank”! 👏👏👏👏👏

Paid $450–500Reasonable priceOven repair
Ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Service was very professional, fully explained issu s and corrections made. Oven tested before he left.

Paid $300–350Reasonable priceOven repair
MelissaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon was very honest, professional and knowledgeable. My husband was present and instead of speaking past me, to my husband, he spoke to me about the work that was done. I highly recommend this company

Paid $400–450Reasonable priceOven repair
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Great service. Problem with replacement parts but finally taken care of in a professional manner

Paid $500+Not sureOven repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dale was on time, very professional approach to repair, protected surroundings carefully, and gave some helpful tips. Very personable

Paid $400–450Reasonable priceOven repair
Susie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very polite and thorough. Still needs to come back out, but overall very satisfied.

Oven repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a heating element short out in my Wolf oven. Kevin quickly diagnosed the problem and the replacement part was ordered. The call center notified me when it arrived and set an inflexible date for the installation. I was resigned. Then, Kevin called. “I noticed your appointment isn’t for a week. Didn’t you want…

Paid $300–350Reasonable priceOven repair
Trey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ed did a great job. Super “bed side manner”

Paid $350–400OverpricedRefrigerator repairOven repair
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service very knowledgeable and courteous

Paid $500+Not sureOven repair
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Elmer is a great technician! Courteous, efficient, and knowledgeable. He gave me some excellent tips for maintenance and use of my appliances. Thank you!

Oven repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James was an excellent tech. The repair had some hiccups but James worked quickly to get the repair finished. Very professional.

Oven repair
Renee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I could not say enough great things about Oleg, the repairman. His level of expertise on my particular model, professionalism, and knowledge of circuitry should be celebrated. Our experience today with Oleg truly solidifies my loyalty to C&W.

Oven repair+ Responsiveness+ Punctuality+ Quality
Janice15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent!!!

Refrigerator repairMicrowave repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional, knowledgeable.

Oven repair+ Quality
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and thorough. Also a very nice person

Oven repairRefrigerator repairService not listed+ Responsiveness+ Punctuality+ Quality
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was excellent. Knowledgeable and friendly.

Oven repair
Natalie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service. James was patient and told me exactly what was going on. Very detailed. He said I was the last one of the day so he even checked my frig and freezer for appliance care, which saved me bundles.

Oven repairRefrigerator/freezer repairStove, cooktop & oven repair
Wendell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James was excellent! He was incredibly helpful in getting my ovens calibrated properly, and showed me several other very helpful operating and maintenance/cleaning tips. Just an overall great guy! Thank you C & W!

Oven repair
Eddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny contacted us 30 minutes prior to our appointment to give us a heads up he was on his way. He was a little early which we so much appreciated! He assessed the situation and diagnosed the problem with our oven within 20 minutes and ran the corrective software and rebooting program. Fixed! We also had a gas…

Oven repairStove & cooktop repair
Monica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable, helpful and also went out of his way to share proper cleaning & let me know about my sub zero machines.

Oven repair+ Responsiveness+ Punctuality+ Quality
kimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

C&W Applicance Repair has repaired several items in my home. Great service. The technician, Steve, is extremely knowledgeable. After the repair Steve will explain how to use my appliances (applications that I did not know existed) and good maintenance practices for the applicance. They arrive on time. I don’t have…

Oven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
LorinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Own a double Wolf-brand oven. One of the gaskets had pulled out. Called CW and made an appointment with no problems (3/1823 - Saturday AM). The repair person called about an hour before he arrived to let me know when he would be coming (very appreciative as it lets me know when to lock up the hounds). He was right…

Oven repair+ Responsiveness+ Professionalism
angelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient, kind service.

Oven repair
JoeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin fixed a complex problem in a timely professional manner. He was well organized, on time , and a pleasure to work with.

Oven repair+ Responsiveness+ Quality
TisaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Randy called in the morning as expected and set a time to arrive. He called again 10 minutes prior to arrival to confirm I was home. He was polite, professional and very knowledgeable. He was helpful as I peppered him with tons of questions. He came prepared to repair two appliances and diagnosed a third while…

Microwave repairOven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Deni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Randy as been our technician for many, many year. And we are extremely happy how knowledgeable and helpful he has been throughout the years.

Oven repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a warranty claim on a new wolf double oven. Austin fixed it right away which entailed pulling the entire unit out of the wall. He also helped with a few other issues and unknown features with our other new appliances and as well fixed hinges on our panel-ready dishwasher that were sagging and secured the…

Oven repair+ Professionalism
Vikrant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician was great at communication, showed up on time, very professional and courteous, and did great work. He was able to diagnose the issues very quickly and knowledgeable about the repairs. I had great confidence in him.

Oven repairStove, cooktop & oven repair+ Punctuality+ Quality+ Professionalism
Lydia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

* steam oven —-replaced light —-answered my question about cleaning my steam oven, what worked for others & details how to make paste using baking soda & water. He also commented on our success with using single edge razor blade to clean steam oven glass door, Paul’s previous recommendation for my question about…

Oven repair+ Responsiveness+ Punctuality+ Quality
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very competent technicians in diagnosis and repair!

Dishwasher repairOven repairRefrigerator repair+ Professionalism
ML6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $450–500Refrigerator/freezer repairOven repair
Cesar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceOven repair
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $500+Not sureOven repair
Aviva3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $500+Great priceOven repair
Annette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Oven repairRefrigerator repair+ Responsiveness+ Professionalism
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Oven repair+ Responsiveness+ Professionalism+ Value
Scott4 years ago★★★★★

Rating only, no written review.

Oven repair+ Responsiveness+ Punctuality+ Quality
Stacie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oven repair+ Responsiveness+ Professionalism
James12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oven repair+ Quality+ Professionalism

Price

$459+58% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair588$196–$536
Refrigerator repair137$209–$379
Freezer repair54—
Stove, cooktop & oven repair52$275–$705
Oven repair46$221–$506
Dishwasher repair41$153–$340
Stove & cooktop repair24$238–$555
Microwave repair24$209–$297

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