How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREC&W Appliance Repair
Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 2,821 Google reviews
Report card
Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Reviews for your job
Customers hired C&W Appliance Repair for 8 kinds of job.
C&W Appliance Repair for refrigerator/freezer repair
Clear ✕All 593 Google reviews tagged “Refrigerator/freezer repair” · showing 20
Two gentlemen from C&W (Jesus & Kevin Durant) came out for a warenty service call. My refrigerator door would not stay in an open position. After a few adjustments the issue was resolved. I might note this was the third C&W service on the door. I was very impressed with their professionalism and knowledge of what…
Technician was very pleasant answered questions and explained what to look for after repair to be sure there are no issues.
Service technician was courteous and knowledgeable. They repaired my old Sub-Zero freezer and it is working great again!
CW Appliance repair has been maintaining and repairing our Wolfe Sub-Zero and Scotsman appliances for the last 11 years. They do excellent service, are very prompt and very honest. I highly recommend them to anybody.
Immediate scheduling, prompt and professional service.
Steve was just here and he was on time and also diagnosed the issue very quickly. The repair is done and leak is fixed
Brandon was wonderful. Explained the process, was professional and friendly!
I needed to get my SubZero serviced—just a check up and filters replaced. Kevin was professional, prompt, thorough, and taught me a few things about my refrigerator’s features of which I was not aware. I highly recommend this company.
Great service, knowledgeable and friendly.
Randy is outstanding and an expert! He was delightful to have in my home.
PHENOMENAL attention to detail and gives honest advice. Will always use them, and suggest to any of my friends.
Isaiah T was the most professional and knowledgable technician I have ever encountered. He fixed 11 years of inadequate service to my refrigerator in 2 hours and everything is operating now. Isaiah will be my go-to guy in the future.
Randy arrived on time, diagnosed and replaced the board on our 2007 685 and gave me an education on how to keep it in good operating shape. 10/10 would recommend.
Top notch service all the way. James did a great job. Personable, knowledgeable, and would definitely recommend him and C&W.
Christian was thorough and very pleasant Nice young man!
Randy was fantastic and very transparent and educational. He quickly diagnosed the problem with my sub zero and was in and out. Thank you Randy!!
Randy was wonderful!!!!! Very impressed by the level of Customer service.
What great service! Prompt and taught us things we’d never learned about our refrigerator ! We will call again if service needed!
James was awesome.. He explained all that he was doing in lay terms Very pleasant personality. Would like him for any future service calls
Isaiah did a great job! He replaced the motor that cools the coils on my SubZero and its working perfectly! He also cleaned the pan, fan blades and coils.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 588 | $196–$536 |
| Refrigerator repair | 137 | $209–$379 |
| Freezer repair | 54 | — |
| Stove, cooktop & oven repair | 52 | $275–$705 |
| Oven repair | 46 | $221–$506 |
| Dishwasher repair | 41 | $153–$340 |
| Stove & cooktop repair | 24 | $238–$555 |
| Microwave repair | 24 | $209–$297 |
