Experts Reviews · Company report
C&W Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

C&W Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 2,821 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C&W Appliance Repair is better than 94% of refrigerator repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C&W Appliance Repair is better than 85% of refrigerator repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C&W Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C&W Appliance Repair is better than 95% of refrigerator repair services.A
95

Reviews for your job

Customers hired C&W Appliance Repair for 8 kinds of job.

C&W Appliance Repair for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$275–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 52 Google reviews tagged “Stove, cooktop & oven repair” · showing 20

Nelda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service and communication from the tech!

Stove, cooktop & oven repair
TLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

There is zero substitute for factory certified WOLF / SUBZERO installers. I had Jesus, one of their best technicians, take over what was a botched attempt to re-install a WOLF range from a non certified appliance company. Let’s just say he did a masterful job. His attention to detail was what impressed me the most.…

Stove, cooktop & oven repairStove & cooktop repair
Anda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication. Knowledgeable and friendly. Will use again for sure!

Stove, cooktop & oven repair
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Paid $500+Great priceStove, cooktop & oven repair
Corey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chase was amazing! Got us fixed up and back to cooking!

Stove, cooktop & oven repair
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and friendly!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Carey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dale was my technician and could not ask for a more professional person and as personable as him. He diagnosed my issue with my Wolf stovetop and confirmed his findings with his tech support. I will be requesting him for any future issues with all of my Wolf and Sub-Zero appliances. Thank you CW Appliance!!!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did an awesome job and we’re extremely friendly and they explained everything in detail

Paid $500+Great priceRefrigerator/freezer repairStove, cooktop & oven repair
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Easy scheduling, on time arrival and my technician was extremely knowledgeable and friendly. Highly recommend.

Paid $200–250Reasonable priceStove, cooktop & oven repair
CliffLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome job. Great communication, on time as scheduled, and very professional work. He took time to show us all about our appliances and how to keep them up and running for many years! A++++++

Paid $1–50Great priceRefrigerator/freezer repairStove, cooktop & oven repair
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service. Very professional.

Paid $200–250Stove, cooktop & oven repair
Alyson18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chase was early and quickly diagnosed the problem.

Stove, cooktop & oven repair
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service was very professional and timely. There was initially an issue with an incorrect part, which was quickly remedied. Everything was fully operational in short order. Great customer service and communication! The appliance repair involved, a large subzero refrigerator/freezer as well as a Wolf dual fuel oven.…

Paid $500+Refrigerator/freezer repairStove, cooktop & oven repair
Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was amazing… He was able to diagnose what another technician from a different company couldn’t. Very fair prices, extremely knowledgeable!

Paid $500+Reasonable priceStove, cooktop & oven repair
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Very bad experience with this service company One of the burner on my gas cook top won't ignite. I called C&W to repair it around Jun 5th 2025, they charged me $605 for replacing a single igniter. In Nov. 2025, the igniter stops working again. I called C&W, they won't even come to check it unless I agree to pay…

Paid $500+OverpricedStove, cooktop & oven repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service - on time and thorough!

Stove, cooktop & oven repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional, clean, prompt, knowledgeable… what else can you ask for

Paid $500+Reasonable priceStove, cooktop & oven repair
kathryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin sandel is brilliant

Paid $500+Reasonable priceStove, cooktop & oven repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tech was very knowledgeable and polite.

Paid $450–500Reasonable priceStove, cooktop & oven repair
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Elmer is a great technician! Courteous, efficient, and knowledgeable. He gave me some excellent tips for maintenance and use of my appliances. Thank you!

Oven repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality

Show more stove, cooktop & oven repair reviews (32 more) →

Price

$459+58% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair588$196–$536
Refrigerator repair137$209–$379
Freezer repair54—
Stove, cooktop & oven repair52$275–$705
Oven repair46$221–$506
Dishwasher repair41$153–$340
Stove & cooktop repair24$238–$555
Microwave repair24$209–$297

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