Experts Reviews · Company report
C&W Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

C&W Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 2,821 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C&W Appliance Repair is better than 94% of refrigerator repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C&W Appliance Repair is better than 85% of refrigerator repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C&W Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C&W Appliance Repair is better than 95% of refrigerator repair services.A
95

Reviews for your job

Customers hired C&W Appliance Repair for 8 kinds of job.

C&W Appliance Repair for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$275–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 52 Google reviews tagged “Stove, cooktop & oven repair”

Nelda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing service and communication from the tech!

Stove, cooktop & oven repair
TLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

There is zero substitute for factory certified WOLF / SUBZERO installers. I had Jesus, one of their best technicians, take over what was a botched attempt to re-install a WOLF range from a non certified appliance company. Let’s just say he did a masterful job. His attention to detail was what impressed me the most.…

Stove, cooktop & oven repairStove & cooktop repair
Anda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication. Knowledgeable and friendly. Will use again for sure!

Stove, cooktop & oven repair
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Paid $500+Great priceStove, cooktop & oven repair
Corey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chase was amazing! Got us fixed up and back to cooking!

Stove, cooktop & oven repair
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and friendly!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Carey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dale was my technician and could not ask for a more professional person and as personable as him. He diagnosed my issue with my Wolf stovetop and confirmed his findings with his tech support. I will be requesting him for any future issues with all of my Wolf and Sub-Zero appliances. Thank you CW Appliance!!!

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did an awesome job and we’re extremely friendly and they explained everything in detail

Paid $500+Great priceRefrigerator/freezer repairStove, cooktop & oven repair
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Easy scheduling, on time arrival and my technician was extremely knowledgeable and friendly. Highly recommend.

Paid $200–250Reasonable priceStove, cooktop & oven repair
CliffLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Awesome job. Great communication, on time as scheduled, and very professional work. He took time to show us all about our appliances and how to keep them up and running for many years! A++++++

Paid $1–50Great priceRefrigerator/freezer repairStove, cooktop & oven repair
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service. Very professional.

Paid $200–250Stove, cooktop & oven repair
Alyson18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chase was early and quickly diagnosed the problem.

Stove, cooktop & oven repair
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service was very professional and timely. There was initially an issue with an incorrect part, which was quickly remedied. Everything was fully operational in short order. Great customer service and communication! The appliance repair involved, a large subzero refrigerator/freezer as well as a Wolf dual fuel oven.…

Paid $500+Refrigerator/freezer repairStove, cooktop & oven repair
Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was amazing… He was able to diagnose what another technician from a different company couldn’t. Very fair prices, extremely knowledgeable!

Paid $500+Reasonable priceStove, cooktop & oven repair
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Very bad experience with this service company One of the burner on my gas cook top won't ignite. I called C&W to repair it around Jun 5th 2025, they charged me $605 for replacing a single igniter. In Nov. 2025, the igniter stops working again. I called C&W, they won't even come to check it unless I agree to pay…

Paid $500+OverpricedStove, cooktop & oven repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service - on time and thorough!

Stove, cooktop & oven repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional, clean, prompt, knowledgeable… what else can you ask for

Paid $500+Reasonable priceStove, cooktop & oven repair
kathryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Austin sandel is brilliant

Paid $500+Reasonable priceStove, cooktop & oven repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tech was very knowledgeable and polite.

Paid $450–500Reasonable priceStove, cooktop & oven repair
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Elmer is a great technician! Courteous, efficient, and knowledgeable. He gave me some excellent tips for maintenance and use of my appliances. Thank you!

Oven repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent prompt and courteous service. Chase was our technician. Very knowledgeable and professional. Was in and out in under half an hour with repairs complete on a stalled cooling fan on our Wolf double oven.

Paid $500+Reasonable priceStove, cooktop & oven repair
DanielLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I built a home in 2023 and it is full of Cove/ Wolf and True Appliances. I've had issues with my True fridge and my Wolf range since on a few occasions. Every time C&W sends someone out, it's Ed - and let me tell you how blessed I am that is the case. From the moment Ed gets to your house, he is bootied up and…

Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Caleb did a great job. Arrived on time and took care of recall service quickly and efficiently. Thanks!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism
Per1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My Wolf range is operating like new again. Service was fantastic, better than I had hoped.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Merissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Professional and polite and excellent communication.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Natalie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service. James was patient and told me exactly what was going on. Very detailed. He said I was the last one of the day so he even checked my frig and freezer for appliance care, which saved me bundles.

Oven repairRefrigerator/freezer repairStove, cooktop & oven repair
Shirley14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heather is Awesome!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
CynthiaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company offers reliable Wolf (not many companies service this brand) gas range repair services with a focus on customer satisfaction. The diagnostic fee included inspection assessment and basic maintenance. They repair prices for parts and labor were both fair and reasonable. I won’t be considering any other…

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
usha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome! Beyond the call of duty!

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had a few poor experiences when having our Wolf oven serviced. C&W did a perfect job, Brandon knew the oven and was able to diagnose the problem and make the repair.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Dan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

C & W appliance services is the one and only company to call for work on your Wolf/SubZero appliances. They always do top-notch work, from the annual maintenance to quickly fixing whatever problem you may have. Austin was out today and fixed an issue with my Cove dishwasher. He is exceptionally knowledgeable and professional. Thanks Austin!

Dishwasher repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James was awesome. Called in the morning and gave us our window. He called in his way. Workmanship was awesome and he was super friendly and professional highly recommend

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Morgan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

C&W is the best, we went through a lot of bad repair people before finding this gem of a company. Honest, Quick to respond and Know their Stuff! Best repair company I've ever worked with.

Exhaust hood repairsFreezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fixed issue fast. Professional and courteous.

Stove, cooktop & oven repair
GarthLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steven was awesome! Incredible how quick he got both of our ovens up and running. Great communication, accurate time window, super friendly, very knowledgeable, the list goes on… We won’t have any other repair companies in our house.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

C&W Appliance Services always does a great job, and I highly recommend them.

Refrigerator/freezer repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Vikrant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician was great at communication, showed up on time, very professional and courteous, and did great work. He was able to diagnose the issues very quickly and knowledgeable about the repairs. I had great confidence in him.

Oven repairStove, cooktop & oven repair+ Punctuality+ Quality+ Professionalism
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Representative was very knowledgeable, efficient, and helpful repairing our cooktop griddle.

Stove, cooktop & oven repair+ Responsiveness+ Quality+ Professionalism
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and pays attention to the smallest of details.

Refrigerator/freezer repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Robyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve used CW Appliance repair for over a decade. I always request Randy because he’s very professional efficient helpful and quick to ascertain what the problem is with several of my appliances he’s worked on. I can’t say enough about what a great repair man Randy is. Also, when I call the office the staff there is…

Dishwasher repairStove, cooktop & oven repairService not listed+ Responsiveness+ Punctuality+ Quality
Caroline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Randy did a fantastic job fixing my Wolf Range that was not heating. C & W is stellar - I highly recommend !!!

Stove, cooktop & oven repair+ Quality
Gavin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Worked with the previous owner of our house we were purchasing to offer a repair that was almost $1k on a stovetop. On the day the repair was due to be done, the technician notified us that it couldn't be repaired and the parts were not available anymore as it was an old appliance. Was it not for the technician…

Stove, cooktop & oven repair− Professionalism
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceStove, cooktop & oven repair
Oscar9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $500+Not sureStove, cooktop & oven repairService not listed
TroyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $350–400Reasonable priceStove, cooktop & oven repair
DonaldLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $200–250Great priceStove, cooktop & oven repair
Pedro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $450–500Great priceStove, cooktop & oven repair
SEdited a year ago★★★★★

Rating only, no written review.

Reasonable priceStove, cooktop & oven repair
Ross6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceMicrowave repairStove, cooktop & oven repair
Raul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Stove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality

Price

$459+58% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair588$196–$536
Refrigerator repair137$209–$379
Freezer repair54—
Stove, cooktop & oven repair52$275–$705
Oven repair46$221–$506
Dishwasher repair41$153–$340
Stove & cooktop repair24$238–$555
Microwave repair24$209–$297

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