Experts Reviews · Company report
C&W Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%85+12Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

C&W Appliance Repair

Denton, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.9★ from 2,821 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C&W Appliance Repair is better than 94% of refrigerator repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C&W Appliance Repair is better than 96% of refrigerator repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C&W Appliance Repair is better than 85% of refrigerator repair services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C&W Appliance Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C&W Appliance Repair is better than 95% of refrigerator repair services.A
95

Reviews for your job

Customers hired C&W Appliance Repair for 8 kinds of job.

C&W Appliance Repair for stove & cooktop repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$555
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove & cooktop repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 24 Google reviews tagged “Stove & cooktop repair” · showing 20

DavidLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

CW Appliance repair has been maintaining and repairing our Wolfe Sub-Zero and Scotsman appliances for the last 11 years. They do excellent service, are very prompt and very honest. I highly recommend them to anybody.

Paid $500+Reasonable priceRefrigerator/freezer repairStove & cooktop repairOven repair
Nita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jesus was very courteous and very professional. I definitely would use C & W Appliance again.

Stove & cooktop repair
Jeff14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great professional service!

Paid $350–400Stove & cooktop repair
TLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

There is zero substitute for factory certified WOLF / SUBZERO installers. I had Jesus, one of their best technicians, take over what was a botched attempt to re-install a WOLF range from a non certified appliance company. Let’s just say he did a masterful job. His attention to detail was what impressed me the most.…

Stove, cooktop & oven repairStove & cooktop repair
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oleg. Was amazing service advisor tech. He explained how to take care of our stovetop. Was very polite and cleaned all the burners, checked our cooktop for leaks and ignition switches. Very professional. Thank you Oleg for helping us today.

Paid $300–350Reasonable priceStove & cooktop repair
Ralph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very component !! Very friendly!! Diagnosed problem and fixed it

Paid $500+Not sureStove & cooktop repair
CraigLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon was great. On time and fixed very expediently.

Reasonable priceStove & cooktop repair
DebJo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional & very helpful with providing outcome of repairs. Will gladly have him back for other appliance repairs!

Paid $500+Reasonable priceStove & cooktop repair
MelindaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Takoda was great!

Stove & cooktop repair
Elaine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

As always, the service was excellent. Highly recommend their repair service.

Paid $200–250Reasonable priceStove & cooktop repair
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James is great! He is very detailed and knowledgeable about the wolf stove. He’s friendly and personable and professional.

Paid $500+OverpricedStove & cooktop repair
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oleg, was quite knowledgeable, took his time and explained everything.

Paid $400–450Refrigerator/freezer repairStove & cooktop repair
Janice15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent!!!

Refrigerator repairMicrowave repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Eddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnny contacted us 30 minutes prior to our appointment to give us a heads up he was on his way. He was a little early which we so much appreciated! He assessed the situation and diagnosed the problem with our oven within 20 minutes and ran the corrective software and rebooting program. Fixed! We also had a gas…

Oven repairStove & cooktop repair
Vicky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our maintenance done on our ice machines. James, the technician did a fabulous job. He explained to us how our ice machines had not been maintained properly with the previous company. He showed us the dirt and grime and how it should be cleaned. He showed us how it looked after proper cleaning. There was…

Refrigerator repairRefrigerator/freezer repairStove & cooktop repair
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve used C&W for near 10 years now. Everything is easy, transparent and of high quality at a fair price. Austin has been our technician for much of this time…he is simply amazing. Pleasant, highly knowledgeable and professional. Having high end appliances (Wolf, Subzero, Scotsman…). We expect/need the best of…

Refrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Morgan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

C&W is the best, we went through a lot of bad repair people before finding this gem of a company. Honest, Quick to respond and Know their Stuff! Best repair company I've ever worked with.

Exhaust hood repairsFreezer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was courteous and on time. Insisted on wearing booties to protect my dirty floor. Answered all my questions and went the extra mile to check that my range clock was calibrated properly.

Stove & cooktop repair
MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent tech who corrected my Wolfe oven and cook top deficiencies. He was also most pleasant…a great experience

Stove & cooktop repair
Noel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All issues have been resolved and very happy with the service.

Freezer repairRefrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality

Show more stove & cooktop repair reviews (4 more) →

Price

$459+58% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair588$196–$536
Refrigerator repair137$209–$379
Freezer repair54—
Stove, cooktop & oven repair52$275–$705
Oven repair46$221–$506
Dishwasher repair41$153–$340
Stove & cooktop repair24$238–$555
Microwave repair24$209–$297

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