Experts Reviews · Company report
C. Carlin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%27+1.9Craft & service penalty94−0.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

C. Carlin Plumbing Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 655 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C. Carlin Plumbing Inc. is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 71% of sink installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C. Carlin Plumbing Inc. is better than 94% of sink installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C. Carlin Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 27% of sink installation services.D
27

Reviews for your job

Customers hired C. Carlin Plumbing Inc. for 8 kinds of job.

C. Carlin Plumbing Inc. for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 37 Google reviews tagged “Drain cleaning”

Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Very satisfied with the work Chris performed. Very knowledgeable when asked questions. Please note for Chris to be assigned to service my account in the future.

Paid $1–200Reasonable priceWater heater installationDrain cleaningSewer cleaning
P.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

David did a wonderful job cleaning my furnace. He went above and beyond helping me he was kind and very helpful.

Drain cleaningHeating system maintenance
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Outstanding service - stopped in on my lunch break and the team showed up 15 minutes later. Very professional and polite group of fellas. Thank you for a great experience and will use again for future needs.

Paid $1–200Not sureDrain cleaning
Howie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Carlins service was immediate,fair pricing, their employees were professional and personable, fast and efficient. Josh worked fast and didn’t mind me asking questions and kind of following him around. They have really cool trucks and I would highly recommend Carlin Plumbing. They are also local and hire local workers.

Paid $200–400Reasonable priceWater heater installationDrain cleaning
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

C. Carlin plumbing knows what they are doing. I'm so greatful for the services they provide for Backflow Prevention Valve, which can be serviced from outside my home. I had 2 other plumbing companies them me that accessing and cleaning could only be done from inside. They even wanted to tear up my basement floor to…

Drain cleaning
Deanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

C.Carlin Drain Services is the very best in Erie! Chris & John were amazing, efficient, and funny! We had a clogged drain that required the pros - they got the job done. Thank you Chris & John!!

Paid $200–400Great priceDrain cleaningSewer cleaning
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The tech was very friendly and helpful. He had the clogged drain open quickly and gave a couple of god suggestions.

Reasonable priceDrain cleaningSewer cleaning
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great guy and an efficient smooth job...Darryl was outstanding !

Great priceDrain cleaning
Michele9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Christopher did a great job! He was personable and knowledgeable about my issues. He gave great suggestions and explained all that he was doing along the way. I would highly recommend C. Carlin company

Drain cleaning
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mike was awesome. He was on time and explained all that he did. Very professional.

Paid $100–200Reasonable priceDrain cleaning
lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service very friendly very professional. Couldn’t be happier with the repairs that they made.

Paid $200–400Great priceDrain cleaning
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We would recommend C Carlin Plumbing for any Plumbing or heating and cooling needs. They are always professional and friendly and give top notch service! Jay was professional, friendly and very considerate!

Reasonable priceDrain cleaningHVAC duct & vent repairPlumbing pipe repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chuck was personable and thorough

Not sureDrain cleaning
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is a GREAT company from the people in the office (Carol) to all associates that did work in my home over the years especially this year I thank each and every one of you.

Paid $1–200Great priceDrain cleaning
Steve11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely great technicians.

Drain cleaning
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Had plumbing snaked. Christopher did a great job.

Drain cleaning
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I would not recommend C. Carlin Plumbing based on my experience with a sewer line emergency that caused a significant amount of stress. I originally hired them in January after another plumber identified root intrusion in my sewer line and specifically recommended C. Carlin to clear the roots. This company only…

Drain cleaningPlumbing pipe repair
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The crew from Carlin Plumbing are all fantastic! They are knowledgeable and get right to the heart of the matter. Many thanks!

Not sureDrain cleaningPlumbing pipe repairFaucet repair
shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Employees like JT (Prompt, professional, etc.) are the reason we will continue to call C. Carlin when we need help.

Drain cleaning
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always SO PROFESSIONAL and kind! Very efficient and thorough. Thank you for all you do!

Drain cleaning
TomLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Fast work, but zero professionalism and a refusal to communicate. I hired C. Carlin to clear a kitchen clog. While the drain was snaked, the overall experience was a failure in customer service, safety protocol, and basic accountability. The Issues: Safety & Scheduling: I scheduled a 3:00 PM appointment and…

Paid $100–200OverpricedDrain cleaning
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

JT and the other guy who was with him were very professional and knowledgeable. Very reasonably priced. Our job took 2 days to finish because of all the work. Been going with Carlin plumbing for yrs. With highly recommended.

Paid $400–500Great priceDrain cleaningPlumbing pipe repair
CliffLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carlin Plumbing did excellent work and very thorough and clean. Very fast to respond to the situation and problem. I would highly recommend this company.

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were on time very professional and did a great job. We are very happy with the service

Paid $100–200Reasonable priceDrain cleaning
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always prompt, good communication, effectively diagnose and fix the problem, reasonable price.

Toilet repairDrain cleaningFaucet repair
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a back up in the basement when the washer drained. Techs were able to come out within the hour. Very professional and courteous, they explained how they would snake the drain and completed it promptly. Would definitely recommend.

Paid $100–200Great priceDrain cleaning
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are great! They have really nice people working for them. Clear communication, punctual and courteous. I believe they are very knowledgeable and good at what they do. I will hire them again for any future issues.

Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and very knowledgeable person. Positive attitude and easy to talk to with questions about Plumbing.

Paid $100–200Reasonable priceDrain cleaning
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pat was very thorough and easy to work with. Highly recommend!!

Drain cleaning
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve never had a bad experience with C. Carlin Plumbing. Today they sent the most personable, proficient, and professional young man. He cleared the laundry room drain, double-checked that it worked properly, then got a bucket to clean up every wall splatter, as well as the floor. Wonderful job!

Reasonable priceDrain cleaning
PaulLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pat was able to come the same day to unclog two sinks. He is always courteous and professional. C. Carlin is always the way to go.

Drain cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Any of the technicians that come out to work for us at Widget Financial always do a great job. They are very prompt and always explain what is going to happen. I cannot recommend them enough. Great job guys always.

Reasonable priceDrain cleaning
Ron8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had problems with roots in my drain line, after 2 attempts with other companies a plumber I knew suggested Carlin, John came out and got it flowing. A few days later he came back with a larger root cutter and a camera. He recut the roots then inspected to make sure it was clean with no extra cost. John went far…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After letting my faucet drip for 8+ years the pipes rusted and rotted. Josh was on time (actually early!!!) and did a great job! Had to call John for snaking reinforcements who was also exceptional. I will be calling these guys for any plumbing needs for sure. And the price?! PERFECT!!! 5 stars!!!

Faucet installationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used C Carlin Plumbing many times at both my home and office. They show up on time and get to work in a prompt and courteous fashion and leave the area clean when they are done. I have never been disatisfied with their work and pricing has been very reasonable. It sure beats making multiple trips to the…

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Jayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Drain cleaning

Price

$271-23% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 53%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation47$1.3k–$2.1k
Plumbing pipe repair43$227–$880
Toilet repair38$209–$383
Drain cleaning37$148–$353
Faucet repair27$145–$322
Plumbing leak detection25$114–$308
Faucet installation23$276–$611
Heating system maintenance20$26–$148

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