Analyzing 7,558,8537.6M ReviewsFor 21,30321.3K Experts

Experts Reviews · Company report
C. Carlin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%27+1.9Craft & service penalty94−0.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

C. Carlin Plumbing Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 655 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C. Carlin Plumbing Inc. is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 71% of sink installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C. Carlin Plumbing Inc. is better than 94% of sink installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C. Carlin Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 27% of sink installation services.D
27

Reviews for your job

Customers hired C. Carlin Plumbing Inc. for 8 kinds of job.

C. Carlin Plumbing Inc. for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$26–$241
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “HVAC system maintenance”

LelandLocal Guide · 402 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Mike did a great job and wasn't a salesman

Paid $1–200Great priceHVAC system maintenance
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

David is very efficient and professional He arrived and immediately went to work He reviewed the completed work and arranged a quote for service needed on a booster fan.

HVAC system maintenance
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jay Sr was exceptional! Timely, friendly, knowledgeable and efficient!

Paid $200–400Reasonable priceHVAC system maintenance
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The Technician was prompt, friendly, courteous, and knowledgeable.

HVAC system maintenance
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

David the Carlin tech was punctual and very efficient as well as friendly. I feel this is an esssntial yearly service. A dead bird was found by David inside the furnace which I never would have found.

Paid $1–200Great priceHVAC system maintenance
SUSAN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Couldn’t be happier with the Service from Carlin. They arrived on time. They actually worked quite quickly and explained any and all problems that they found . I will definitely use them for all of my plumbing needs and my HVAC needs

HVAC system repairHVAC system maintenance
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

David arrived on time, very friendly and knowledgeable. Flushed the hot water tank and serviced 2 furnaces-explained everything. Took his time to investigate a potential gas leak and wasn't going to leave until he was confident it was safe. Highly recommend C .Carlin Plumbing!

Paid $200–400Great priceHVAC system maintenanceService not listed
mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Juan was great, very knowledgeable, and explained any questions I had. I’d recommend Juan to anyone.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Odell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

The technician was professional, he answered my questions regarding air filter replacement. I would have appreciated a detailed billing prior to making my payment; also explanation on payment options were redirected back to office to address.

Paid $1–100Reasonable priceHVAC system maintenance
RussellLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I Ahave been using Carlin for plumbing, boiler needs and will be having them take over my heating/AC servicing in the future. They are the best!

Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brad came to my daughter's house to clean and check the boiler of her new house. Did a thorough job! Also explained some potential draft/leaking issues that could inhibit the boiler from working properly. Thank you to Brad and Carlin for a great experience. Highly recommended!

Paid $200–300Reasonable priceHVAC system maintenance
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grant was fast and friendly.

HVAC system maintenance
ToddLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carlin plumbing workers are always professional get the job done right the first time. Highly recommend!

Reasonable priceHVAC system maintenanceA/C system repairFaucet installation
William2 days ago★★★★★

Rating only, no written review.

Not sureHVAC system maintenance
Michael5 months ago★★★★★

Rating only, no written review.

Water heater installationHVAC system maintenance
Edmund11 months ago★★★★★

Rating only, no written review.

Paid $1–100Great priceHVAC system maintenance
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–100Great priceHVAC system maintenance
Mario3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceHVAC system maintenance

Price

$271-23% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 53%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation47$1.3k–$2.1k
Plumbing pipe repair43$227–$880
Toilet repair38$209–$383
Drain cleaning37$148–$353
Faucet repair27$145–$322
Plumbing leak detection25$114–$308
Faucet installation23$276–$611
Heating system maintenance20$26–$148

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