Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
C. Carlin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%28+2Craft & service penalty94−0.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

C. Carlin Plumbing Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 20 sink installation services · 4.8★ from 655 Google reviews

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Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C. Carlin Plumbing Inc. is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 71% of sink installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C. Carlin Plumbing Inc. is better than 94% of sink installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C. Carlin Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 28% of sink installation services.D
28

Reviews for your job

Customers hired C. Carlin Plumbing Inc. for 8 kinds of job.

C. Carlin Plumbing Inc. for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Install AC”

Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The gentlemen were very respectful and professional. I work third shift and fell asleep a couple of times while they were working, when they needed to talk to me they were not rude, only respectful. I will definitely be going with Carlin plumbing from now on.

Paid $2,000+Reasonable priceHVAC duct & vent installationInstall AC
Shawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Came in with a small army and had the old system out,and new in and working in about 5 hours. Great communication with all the guys and very helpful and professional.

Paid $2,000+Reasonable priceHeating system installationInstall ACThermostat installation
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Adam, He was very friendly and polite. He got the job done in no time. Would recommend him.

Paid $1,000+Reasonable priceHeating system installationInstall AC
Leigh-AnnLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

C. Carlin came to the rescue when my furnace died on a Sunday, during the holidays, with sub-zero temperatures. They got it running temporarily but the board was shot and so I needed a whole knew furnace installed on Christmas Eve day -- the AC unit came a couple of weeks later. All of the technicians were…

Paid $1,000+Not sureHVAC system repairHeating system installationInstall AC
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark and his crew were wonderful. They answered all of our questions and gave us confidence every step of the way that we had made the right choice in hiring C Carlin for our new HVAC system and installation

Paid $1,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
Darryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a furnace and a/c installed and they did an excellent job! (Thanks Mike and guys) They started my install 7 days after I hired them. Very knowledgeable, professional and friendly. I would definitely recommend them.

Customer photo from Darryl's review
Reasonable priceHeating system installationInstall ACThermostat installation
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very pleased with Mark and C. Carlin Plumbing. They were able to provide service in a reasonable amount of time that was professional, knowledgeable, and reassuring. I am confident I made the right choice.

Install AC

Price

$271-40% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 53%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation47$1.4k–$2.4k
Plumbing pipe repair43$248–$971
Toilet repair38$216–$493
Drain cleaning37$166–$545
Faucet repair27$122–$383
Plumbing leak detection25$114–$366
Faucet installation23$295–$656
Heating system maintenance20$19–$114

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