Experts Reviews · Company report
C. Carlin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%27+1.9Craft & service penalty94−0.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

C. Carlin Plumbing Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 655 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C. Carlin Plumbing Inc. is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 71% of sink installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C. Carlin Plumbing Inc. is better than 94% of sink installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C. Carlin Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 27% of sink installation services.D
27

Reviews for your job

Customers hired C. Carlin Plumbing Inc. for 8 kinds of job.

C. Carlin Plumbing Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$383
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Toilet repair”

Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Called in the morning and they were here first thing in the afternoon! Very thorough and knowledgeable Great service!

Toilet repair
Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great job I called this morning and it’s done this afternoon. Very reason.

Paid $200–400Reasonable priceToilet repairSewer repair
ClariceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The technician (from Connecticut) sorry I forgot your name. But he was awesome. I was so embarrassed as to why we needed service. But he was friendly, professional and very helpful. I definitely appreciated the service and y’all got someone here fast.

Paid $200–400Not sureToilet repair
Performing1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

on time and done right

Toilet repair
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

First, I want to thank Carol for her courteous manner on the phone and for understanding my plumbing situation and for making it a high priority on the schedule for same day repair. C Carlin Plumbing Inc has an Amazing Team! Thank you for a job well done! Appreciated!

Paid $100–200Reasonable priceToilet repairFaucet repairFaucet installation
Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh was very efficient,friendly and he cleaned up like he was not even here!

Toilet repair
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I'm pleased with how quickly I was scheduled to have my toilet repaired. Judy Y

Toilet repair
Kimberly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend C Carlin plumbing! Josh was professional, knowledgeable, and dependable, from start to finish. He took his time to explain what needed to be done, answered our questions, made sure everything was completed properly. I never hesitate to call C. Carlin plumbing for any future plumbing needs.

Toilet repairFaucet installation
Lynne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good work very professional

Paid $1–200Not sureToilet repair
mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Adam did a great job. Got there quick and fixed the problem. GREAT JOB! THANKS!!

Paid $600–700Reasonable priceToilet repairToilet installation
Naomi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Commercial client here - they always are professional and pleasant, as well as quick and thorough!

Toilet repairPlumbing pipe repair
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Showed up early, fixed the problems with our shower leak in 2 places. Snaked the toilet and gave me info on the rest of the work I want done. They do remodel, too. Now to shop for tile!

Not sureToilet repairPlumbing leak detectionPlumbing pipe repair
Ma9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Adam was great. Very friendly and personable. He did a good job on the repairs and replacements. We are very happy with everything.

Toilet repairFaucet installationService not listed
Jacob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick service fair price done right!

Paid $200–400Reasonable priceToilet repair
queenevaeh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was pleasant and knowledgeable.

Paid $400–600Reasonable priceToilet repair
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

When you live in a home that is 97 years old, you want to know the service team will have respect for the original installation. Jim brought a young service team member with him, and shared his knowledge and experience. I couldn’t be more thrilled with the outcome! Thank you Jim!!!!

Toilet repairPlumbing pipe repairPlumbing leak repair
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Daryl did a great job. He was super nice and had the job done quickly and neatly. Give him my thanks.

Toilet repair
Guy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He work really hard to fix the issue, and the valve no longer leaks.

Toilet repair
JamesLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Showed up on time and did a great job. Fast service. Thank you. Will definitely recommend C.Carlin.

Toilet repair
DebbieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thank you sooo much to C Carlin Plumbing for their rapid response and their quick discovery of what was causing a leak from second floor to the first. Darryl and Riley were both super kind, very professional and knowledgeable- they did an amazing job and we are just very thankful to C Carlin Plumbing. Pricing was very real!!Thank you again soooo much!

Paid $100–200Great priceToilet repair
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The guys did a great job finding and fixing the leak from my toilet!

Not sureToilet repair
Gene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They responded quickly and were on time. They worked quickly and solved the issue. Cleaned up well. I will use them in the future .

Paid $1,000+Reasonable priceToilet repair
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did a great job.

Toilet repairService not listed
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Carlin Plumbing is always helpful giving appointments. Worker on time or even earlier. Adam was very friendly and kept me informed of problem. He also cleaned up area. I would like Adam to do any plumbing work I have. Hopefully not to often. 🙂

Toilet repair
Patrice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zach and his helper were both very friendly and very thorough. I will definitely use them again and recommend C. Carlin to others. Highly satisfied.

Toilet repair
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zack was timely and very professional…explained everything clearly. He finished the job without any mess or inconvenience to me. Would gladly recommend Carlin to others.

Paid $100–200Reasonable priceToilet repair
TinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chuck came in, introduced himself. Covered his boots with booties to protect my rug. He explained exactly what was wrong and why my toilet had a very slow leak. He also replaced the valve to shut off the water, which leaked when I turned it off. In and out within an hour. Very friendly, very courteous to me as the…

Toilet repair
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Water heater problem solved. Faulty pressure reducer on line entering the house. Replaced and triple checked that water pressure was normal. Then ran washing machine to make sure hot water heater not damaged by high pressure. As always, cleaned area and made sure we understood all that was repaired.

Great priceToilet repairWater heater repair
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always prompt, good communication, effectively diagnose and fix the problem, reasonable price.

Toilet repairDrain cleaningFaucet repair
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Met with Josh again. He explained what I thought was a problem and he did not anticipate any problems with the toilet. He's very personable and easy to talk with. Nice guy

Toilet repair
PatLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

everything explained to me. cleaned up after everything was done

Great priceToilet repairWater heater installation
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Arrived on time and did an excellent job!!

Not sureToilet repair
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very quick to respond and the service person was very professional and did a fantastic job, highly recommended.

Great priceToilet repairShower installation
Will8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Donnie is quick, efficient, clean and courteous!

Reasonable priceToilet repair
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome service on a weekend

Reasonable priceToilet repair
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used C Carlin Plumbing many times at both my home and office. They show up on time and get to work in a prompt and courteous fashion and leave the area clean when they are done. I have never been disatisfied with their work and pricing has been very reasonable. It sure beats making multiple trips to the…

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Korrine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Toilet repairPlumbing leak repair
Parker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Toilet repair

Price

$271-23% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 53%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation47$1.3k–$2.1k
Plumbing pipe repair43$227–$880
Toilet repair38$209–$383
Drain cleaning37$148–$353
Faucet repair27$145–$322
Plumbing leak detection25$114–$308
Faucet installation23$276–$611
Heating system maintenance20$26–$148

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