Experts Reviews · Company report
C. Carlin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%27+1.9Craft & service penalty94−0.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

C. Carlin Plumbing Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 655 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C. Carlin Plumbing Inc. is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 71% of sink installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C. Carlin Plumbing Inc. is better than 94% of sink installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C. Carlin Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 27% of sink installation services.D
27

Reviews for your job

Customers hired C. Carlin Plumbing Inc. for 8 kinds of job.

C. Carlin Plumbing Inc. for water heater installation

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Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Water heater installation” · showing 20

Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Very satisfied with the work Chris performed. Very knowledgeable when asked questions. Please note for Chris to be assigned to service my account in the future.

Paid $1–200Reasonable priceWater heater installationDrain cleaningSewer cleaning
richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mark is a great person to work with

Paid $2,000+Great priceWater heater installationWater tank installationHVAC duct & vent installation
Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kyle with C Carlin installed a tankless water heater today. Kyle arrived on-time, He worked hard and got the work done quicker than I thought he would. His work was done meticulously. Kyle cleaned up after himself and left the area cleaner than he found it. I would highly recommend Kyle and Carlin Plumbing.

Great priceWater heater installation
Howie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Carlins service was immediate,fair pricing, their employees were professional and personable, fast and efficient. Josh worked fast and didn’t mind me asking questions and kind of following him around. They have really cool trucks and I would highly recommend Carlin Plumbing. They are also local and hire local workers.

Paid $200–400Reasonable priceWater heater installationDrain cleaning
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Showed up on time, did a professional job thank you carlin plumbing, Mr Chase

Paid $1,200–1,400Reasonable priceWater heater installationPlumbing pipe repair
Sami3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional, prompt, knowledgeable and courteous

Paid $1,400–1,600Reasonable priceWater heater installation
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I am so grateful and happy with the wonderful service ❤️ everyone is amazing!!!!

Great priceWater heater installation
Adrianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So nice to have a local person actually answer the call! Fit in at the last minute and everyone we dealt with has been nice and professional!

Paid $2,000+Reasonable priceWater heater installation
Pauly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam did an excellent job. Very friendly and knowledgeable.

Paid $1,400–1,600Reasonable priceWater heater installation
vince12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The whole team that was here yesterday were very nice, thoughtful, cleaned up before leaving.

Paid $1,600–1,800Reasonable priceWater heater installation
Dianne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ryan came and saw the problem and fixed it immediately. Such a nice young man who explained what we have to look forward to.

Paid $2,000+Water heater installationWater tank installation
Hugh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris arrived early and took care of business.

Paid $1,400–1,600Not sureWater heater installation
KAREN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My hot water tank started leaking and I called Carlin plumbing at 11:00am and had to leave a message. The return phone call was immediate and the girl accessed my needs and gave me a quote over the phone. The service people were in my driveway by 1:30. I can’t say enough about how happy we were with the service,…

Paid $1,400–1,600Reasonable priceWater heater installation
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Furnace working, water heater ok too.

Paid $1,000+Reasonable priceWater heater installationHeating system installation
NickLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had our old tankless hot water heater for 19 years and it finally kicked the bucket. They were able to get out here within two days and get the new one installed. Curt was very professional and efficient. He answered any questions that I had and made sure that I felt comfortable with everything before he…

Paid $1,000+Reasonable priceWater heater installation
donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came and installed a new water heater for me next day. 5/5

Water heater installation
paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We got the call from our daughter this morning that her water heater blew up last night, I called see Carlin and by 1:30 this afternoon which would have only been 5 hours after the phone call they gave us a good price they came and installed it they cleaned up and they were all done and our daughter's family is very…

Paid $1,000+Reasonable priceWater heater installation
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Replaced my water heater. Great job, only took an hour and a half!

Reasonable priceWater heater installation
jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tony and his team were great, showed up on time or courteous and professional throughout. They were respectful of my home, family and pets. They worked diligently got the job done ahead of schedule, answered all my questions and everything looks great. Overall, a job well done.

Paid $1,000+Reasonable priceWater heater installation
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hot water tank was leaking- Carlin Team got us scheduled and tank replaced same day! Daryl the plumber was early, and made short work of the replacement! Thank you!

Reasonable priceWater heater installation

Show more water heater installation reviews (27 more) →

Price

$271-23% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 53%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation47$1.3k–$2.1k
Plumbing pipe repair43$227–$880
Toilet repair38$209–$383
Drain cleaning37$148–$353
Faucet repair27$145–$322
Plumbing leak detection25$114–$308
Faucet installation23$276–$611
Heating system maintenance20$26–$148

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