Experts Reviews · Company report
C. Carlin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%27+1.9Craft & service penalty94−0.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

C. Carlin Plumbing Inc.

Erie, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 sink installation services · 4.8★ from 655 Google reviews

Report card

Percentile vs other sink installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C. Carlin Plumbing Inc. is better than 80% of sink installation services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 71% of sink installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C. Carlin Plumbing Inc. is better than 94% of sink installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 90% of sink installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C. Carlin Plumbing Inc. is better than 100% of sink installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C. Carlin Plumbing Inc. is better than 27% of sink installation services.D
27

Reviews for your job

Customers hired C. Carlin Plumbing Inc. for 8 kinds of job.

C. Carlin Plumbing Inc. for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 9 Google reviews tagged “Water heater repair”

PaulLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My hot water tank in my mobile was not lighting up to heat water. I called another plumber and was looking at expensive discontinued part $500 or a brand new 30 GALLON over 2k. Well I then called C.Carlin. Josh T. Did his job correctly. Josh Noticed something completely wrong. It had got moisture/condensation. Josh…

Paid $100–200Great pricePlumbing leak detectionFaucet repairThermostat repair
Harry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brad was waiting for me when I got thereat 9:00. He explained and showed me the problems with my tankless water heater. He repaired the unit quickly and made sure everything was working properly. He did an excellent job.

Water heater repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Can't remember the tech name, but he was a nice guy. Big tall guy with red beard anyway did a great job and was polite, courteous and laughed at my dumb jokes. But the 150$ minimum charged with a little excessive but His personality almost made it worthwhile. Thank you so much.

Paid $100–200OverpricedWater heater repair
Yolanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Josh came and fixed our water heater. I recommend C. Carlin Plumbing Inc and Josh. We have had plumbers before but no one came close to the service and care they provided.

Paid $100–200Great priceWater heater repair
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Water heater problem solved. Faulty pressure reducer on line entering the house. Replaced and triple checked that water pressure was normal. Then ran washing machine to make sure hot water heater not damaged by high pressure. As always, cleaned area and made sure we understood all that was repaired.

Great priceToilet repairWater heater repair
randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great person Easy To talk to and relate to Definitely will be my next call for plumbing problems

Not sureWater heater repair
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used C Carlin Plumbing many times at both my home and office. They show up on time and get to work in a prompt and courteous fashion and leave the area clean when they are done. I have never been disatisfied with their work and pricing has been very reasonable. It sure beats making multiple trips to the…

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Kaila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our experience with Carlin Plumbing has always been fast, efficient and affordable. Thankful they were able to provide us with same day services. I would recommend them to anyone!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Paid $100–200Great priceWater heater repair

Price

$271-23% vs typical sink installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 53%Overpriced 2%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation47$1.3k–$2.1k
Plumbing pipe repair43$227–$880
Toilet repair38$209–$383
Drain cleaning37$148–$353
Faucet repair27$145–$322
Plumbing leak detection25$114–$308
Faucet installation23$276–$611
Heating system maintenance20$26–$148

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