Analyzing 7,549,4297.5M ReviewsFor 21,26921.3K Experts

Experts Reviews · Company report
C3M Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty60−4Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

C3M Towing

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 89 towing services · 4.9★ from 364 Google reviews

📞 Call (404) 993-3371Request a call backWebsite ↗

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C3M Towing is better than 82% of towing services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C3M Towing is better than 72% of towing services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.C3M Towing is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.C3M Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C3M Towing is better than 60% of towing services.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.C3M Towing is better than 100% of towing services.A
100

Reviews for your job

Customers hired C3M Towing for 4 kinds of job.

C3M Towing for vehicle purchasing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle purchasing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 9 Google reviews tagged “Vehicle purchasing”

Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

C3M Towing did a great job of getting my old cars. They were very courteous and quickly got to work. The price was fair and they made it very easy, even without a title. I have already refer them to a friend. Should I need another old car towed they will be the first ones I will call. 👍

Special vehicle towingVehicle purchasing
Alexes6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of the best offers I received, quick, easy service

Car towingVehicle purchasing
Gneiss7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were quick and efficient. They also paid more than what I thought

Vehicle purchasing
Tyrone6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Quality And Showed Up On Time As Promised

Car towingSpecial vehicle towingVehicle purchasing
MiyahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

anthony was literally sooo GREAT! thank you so so much again!

Vehicle purchasing
Efie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Kevin made my transition so easy. I had been calling everywhere trying to get my car sold as it was more to fix than the original cost of the vehicle. He was very professional and even gave me more than I’d expected. Forever thankful! THANKS GUYS! I hope to do more business with you in the future. 10/10 WOULD RECOMMEND!

Car towingVehicle purchasing
Derricka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick Pickup And Good Customer Service

Car towingVehicle purchasing
LauraLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So friendly and came the same day. It was so convenient and easy. What a blessing to get cash for our car so we could put it towards a new vehicle. They treated my broken down car with care, even though it wasn't running. I would call them if I needed them and recommend their services.

Vehicle purchasing
KenyaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Customer photo from Kenya's review
Vehicle purchasing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Car towing66—
Special vehicle towing18—
Vehicle purchasing9—
Local hauling2—

Compare with

First Place Towing Service Atlanta logoFirst Place Towing Service AtlantaExperts Score 98Atlanta · 4.98★Grace to Grace towing-cash for used junk cars Atlanta- wrecked & some no title car removal near meExperts Score 97Atlanta · 4.96★Westside Atlanta Towing logoWestside Atlanta TowingExperts Score 97Atlanta · 4.98★