Video production service · Santa Clara, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 92 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★89 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CA&C Video Productions 5 out of 5 stars based on 89 reviews, noting the owner responds to 92 percent of feedback. Clients frequently highlight the company's video digitization services, such as converting VHS tapes and film reels to digital formats, along with live event coverage and memorial videography. Recurring themes include clear communication, punctuality, affordable pricing, and convenient door-to-door pickup and drop-off options. The high satisfaction rate reflects a consistent focus on professional execution and detail-oriented editing.
Google rating: 5.0 out of 5 from 89 reviews (100% five-star).
Reviews on this page: 89 Google reviews (87 with written comments, 1 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 23, 2026.
Service: Video Production Company serving Santa Clara, California.
Data from Google, last updated October 29, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
CA&C Video ProductionsVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CA&C Video Productions: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CA&C Video Productions: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CA&C Video Productions: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CA&C Video Productions: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CA&C Video Productions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
89 Google reviews we collected
5.0of 5
5 stars89100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
99%praise
Praise15599%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3522%
Staff & attitude3321%
Would recommend3221%
Quality & results2717%
Communication128%
Price & value117%
Honesty & trust64%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Clifton was awesome and had them done pretty quick.”
“They exceeded my expectations and captured my mother’s memorial service with such grace, professionalism, and attention to detail.”
“I highly recommend CA&C Video Productions to anyone looking for someone to capture life’s most meaningful moments with both talent and heart.”
“Cliff was very thorough, well-prepared, and did an excellent job of capturing my program.”
“…am a memorial service for family members who couldn’t travel, and his communication from start to finish made a real difference.…”
“CA&C made the process so easy, and was more affordable than buying a disc drive to do it ourselves.”
“I was honestly blown away by how fast their turn around time was.”
People customers mention
Clifton13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTamara11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I cannot say enough wonderful things about CA&C Video Productions! They exceeded my expectations and captured my mother’s memorial service with such grace, professionalism, and attention to detail. The final video was absolutely beautiful and more than I could have hoped for; it was definitely a heartfelt tribute to…
SSophiaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I hired Clifton at CA&C Video Productions to live-stream a memorial service for family members who couldn’t travel, and his communication from start to finish made a real difference. He took time beforehand to understand the order of events, checked what equipment the venue had, and let us know exactly how the…
SSarah8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
This is a long overdue review for Cliff at CA&C Video. Over 6 years ago, I hired Cliff to record a live presentation that I was doing in San Francisco. Cliff was very thorough, well-prepared, and did an excellent job of capturing my program. I am so pleased with the final product and still use it on my website as…
JJanice11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
I must have driven the gang at CA&C nuts, with my many changes and requests. I knew what I wanted in my head, but getting the info out was not easy! But they were beyond patient. And I ended up with a great Demo tape of my singinging from 40 years ago blended with my singing from last year! Very special and…
CCourtney2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Amazing service, amazing results. I would recommend CA&C to anyone trying to preserve memories. Life is more than pictures but pictures can definitely bring life to memories.
JJakeLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Clifton filmed our daughter’s high school graduation, and I appreciated how well organized the whole day was from his side. He arrived early, scoped out sightlines, and positioned his equipment so that nothing blocked anyone’s view. The final video came back with steady shots and clean audio that captured both the…
I cannot say enough wonderful things about CA&C Video Productions! They exceeded my expectations and captured my mother’s memorial service with such grace, professionalism, and attention to detail. The final video was absolutely beautiful and more than I could have hoped for; it was definitely a heartfelt tribute to my mother’s life and legacy. Their work preserved precious memories our family will cherish for generations. I highly recommend CA&C Video Productions to anyone looking for someone to capture life’s most meaningful moments with both talent and heart.
Response from the owner · 5 days ago
Thank you, Tamara, for your heartfelt review. We are deeply honored to have been entrusted us with your mother’s memorial and are so glad the final video brought you and your family comfort. Your recommendation means a great deal to our team.
S
Sophia WrightLocal Guide · 14 reviewsiTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
I hired Clifton at CA&C Video Productions to live-stream a memorial service for family members who couldn’t travel, and his communication from start to finish made a real difference. He took time beforehand to understand the order of events, checked what equipment the venue had, and let us know exactly how the stream would work. On the day, everything connected smoothly and the feed stayed stable, which was a huge relief for us. The finished video looked clear and captured the emotion of the day - we now have a recording that friends and family can watch again.
Response from the owner · 4 months ago
Thank you, Sophia, for trusting me to livestream your family’s memorial. I’m glad our pre-event planning and communication gave you peace of mind. It means a lot to us and we appreciate you choosing CA&C Video Productions.
S
Sarah Tetlow8 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
This is a long overdue review for Cliff at CA&C Video. Over 6 years ago, I hired Cliff to record a live presentation that I was doing in San Francisco. Cliff was very thorough, well-prepared, and did an excellent job of capturing my program. I am so pleased with the final product and still use it on my website as a sample video. THANK YOU, Cliff for your awesome work. You rock.
Response from the owner · 7 months ago
Thank you so much, Sarah, for this wonderful long review. Cliff and everyone at CA&C Video are thrilled to hear the recording has continued to serve you all these years. We truly appreciate your trust and kind words and are always happy to help with any future projects.
J
Janice Cameron11 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
I must have driven the gang at CA&C nuts, with my many changes and requests. I knew what I wanted in my head, but getting the info out was not easy! But they were beyond patient. And I ended up with a great Demo tape of my singinging from 40 years ago blended with my singing from last year! Very special and hopefully I will become famous again when people see it!!
Response from the owner · 7 months ago
Thank you so much for your kind words, Janice. We're thrilled our team could help bring your vision to life. We can't wait to see where it takes you and are here if you need any more help promoting or making additional edits.
D
David Wolpe9 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Amazing service, amazing results. I would recommend CA&C to anyone trying to preserve memories. Life is more than pictures but pictures can definitely bring life to memories.
Response from the owner · 8 months ago
Thank you so much, Courtney! We're thrilled you loved the service and results, and that our work helped bring your memories to life. We truly appreciate your recommendation and are here whenever you need us to preserve more special moments.
J
Jake WilliamsLocal Guide · 15 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Clifton filmed our daughter’s high school graduation, and I appreciated how well organized the whole day was from his side. He arrived early, scoped out sightlines, and positioned his equipment so that nothing blocked anyone’s view. The final video came back with steady shots and clean audio that captured both the ceremony and speeches clearly. For an event where you can’t redo anything, it was reassuring to see how prepared he was and how well the video turned out.
Response from the owner · 9 months ago
Thank you so much for the thoughtful review, Jake. It was a pleasure capturing your daughter’s graduation, and I appreciate you trusting me with the day. Please reach out if you need additional copies or help with future events.
M
Mark Stas5 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
CA&C copied a bunch of VHS videos to a USB drive in MP4 format. Clifton was awesome and had them done pretty quick. It was great to see these old videos of us and kids again!! Highly recommended.
Response from the owner · 9 months ago
Thanks so much for the great review, Mark. We're thrilled Clifton could get your VHS transferred quickly and that you enjoyed revisiting those memories. We'll be sure to pass along your kind words to Clifton. Thanks for recommending us — we’re here if you need any more transfers or different formats.
D
David Sachs10 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Clifton was great to work with! A client needed their DVDs digitized and unfortunately we didnt have the means to do so. CA&C made the process so easy, and was more affordable than buying a disc drive to do it ourselves. Highly recommend!
Response from the owner · 10 months ago
Thank you for your positive feedback, David! We're thrilled to hear that Clifton made the digitizing process easy and affordable for you. Your recommendation means a lot to us, and we're glad we could help you with your client's needs. If you need any further assistance, feel free to reach out!
O
Oscar Nevarez3 reviewsiTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Clifton was awesome! Very communicative, seamless process, and delivered exactly what we were looking for. Thank you, would definitely recommend!
Response from the owner · 10 months ago
Thank you for your wonderful review, Oscar! We're thrilled to hear that Clifton provided you with excellent service and that you had a seamless experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!
