Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Cabrillo Pet Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%61+14.8Value 14%87+12.3Replies to reviews 7%32+2.3Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Cabrillo Pet Hospital

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 97 veterinarians · 4.8★ from 487 Google reviews

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Report card

Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Pet Hospital is better than 77% of veterinarians.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Pet Hospital is better than 61% of veterinarians.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Pet Hospital is better than 94% of veterinarians.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Pet Hospital is better than 87% of veterinarians.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Pet Hospital is better than 88% of veterinarians.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Pet Hospital is better than 32% of veterinarians.D
32

Reviews for your job

Customers hired Cabrillo Pet Hospital for 4 kinds of job.

Cabrillo Pet Hospital for dog boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Dog boarding”

Chloe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend Cabrillo for vet care, doggy day camp, and boarding. My little pup adores the staff and so do I!

Reasonable priceDog boardingDog daycare
Helen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dr. Garvey and the team at Cabrillo Pet Hospital continue to do a great job with our reactive-anxious rescue doggo, Scooter. He is so well-cared-for by all there and Dr. Garvey is very patient with all of our questions, answering with compassion and non-judgment.

Reasonable priceDog groomingDog boardingDog daycare
JudyAnne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The staff is very friendly & gets to know your pet. They make sure my dog eats (which is a challenge when she is boarded as she gets very nervous when boarded) by offering her different food (rather than her regular food) if needed. They offer activities such as Kong time, playtime (one-on-one with a super calm…

Reasonable priceDog boarding
Jean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My doggie has had great care.

Reasonable priceDog boarding
BeccaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole team is friendly, knowledgeable, and accessible whenever we need them. We use all their services—vet care, grooming, and boarding—and it’s such a relief to find a place where everything is handled with the same level of care and professionalism. Our husky is always well taken care of, and we completely trust them. Highly recommend!

Reasonable priceDog boarding

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 74%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Large animals12—
Dog boarding5—
Dog daycare2—
Dog grooming2—

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