Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Cabrillo Pet Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%61+14.8Value 14%87+12.3Replies to reviews 7%32+2.3Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Cabrillo Pet Hospital

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 97 veterinarians · 4.8★ from 487 Google reviews

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Report card

Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Pet Hospital is better than 77% of veterinarians.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Pet Hospital is better than 61% of veterinarians.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Pet Hospital is better than 94% of veterinarians.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Pet Hospital is better than 87% of veterinarians.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Pet Hospital is better than 88% of veterinarians.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Pet Hospital is better than 32% of veterinarians.D
32

Reviews for your job

Customers hired Cabrillo Pet Hospital for 4 kinds of job.

Cabrillo Pet Hospital for large animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Large animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Large animals”

Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★

Very friendly, knowledgeable staff

Reasonable priceLarge animals
AliceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The staff here is wonderful and caring. They always greet my dog (and me, too!) enthusiastically and clearly have a great relationship with him. He's been going here for daycare and boarding for over 2 years and LOVES it!! He starts getting excited when we drive down the street, so he must have a fantastic time…

Great priceLarge animals
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve had a great experience with 3 of the vets and all 5 of my dogs have been seen. I have 2 little very senior small dogs with some serious problems and 2 very young little dogs and one 5 year old large dog. I think it’s the best vet for lots of reasons. The prices are very reasonable no up selling. The vets are…

Reasonable priceLarge animals
Geno10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very welcoming environment. I was helped right away. The technician was very caring and was the Dr. He answered my "20 questions", very well.

Reasonable priceLarge animals
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly staff and great service.

Reasonable priceLarge animals
Russ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is an amazing care facility for your pets. Super knowledgeable and friendly. If you live in Point Loma it’s location makes it really convenient. While it may seem a little more expensive than others its experience and knowledge of the Dr’s make me t worth it. And to be fair the price for most vaccines and…

Reasonable priceLarge animalsService not listed
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great bedside manner, kind, and effective. What more do you want?

Reasonable priceLarge animals
JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The doctors, technicians and staff are wonderful, professional and friendly. Scheduling online is a great option.

Reasonable priceLarge animals
Finn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you so much for taking such great care of our Ollie. This is the most positive vet experience we’ve ever had and I’ve never seen our fur baby so excited to go to a vet before. He literally ran up the stairs in joy. The last time we went to the vet, he was too scared to even walk inside the building. At…

Great priceLarge animalsService not listed
DeAnnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cabrillo Vet Hospital is great. The Doctors & technicians are wonderful with my happy dog. She loves going to the Vet.

Reasonable priceLarge animals
KatieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was really happy with the service that was provided to my English Bulldog. Fast, easy procedure, didn’t make it difficult, or expensive with tons of testing of whatever…Doctor just took care of it! Poor guy had a weird skin tag. Bam, they just toook care of it, easy peasy. My dog Hank acted as if nothing ever…

Customer photo from Katie's review
Reasonable priceLarge animals
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceLarge animals

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 74%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Large animals12—
Dog boarding5—
Dog daycare2—
Dog grooming2—

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