Experts Reviews · Company report
California Closets - Pasadena logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%95+23Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

California Closets - Pasadena

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 231 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Pasadena is better than 92% of closet designers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Pasadena is better than 95% of closet designers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Pasadena is better than 91% of closet designers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Pasadena is better than 99% of closet designers.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Pasadena is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Pasadena is better than 88% of closet designers.A
88

Reviews for your job

Customers hired California Closets - Pasadena for 8 kinds of job.

California Closets - Pasadena for closet design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Closet design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10

All 17 Google reviews tagged “Closet design”

Cecil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company!!! They came out, measured our closets and came up with a custom design for our closets. After confirming the options for our build, we scheduled an installation appointment. Our installer did a great job and even made sure to protect our refinished wood floors. The closets look great and we are extremely satisfied with the outcome.

Closet design+ Responsiveness+ Punctuality+ Quality
cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was great. Lisa was very helpful and quick to respond to all of my questions.

Closet design+ Responsiveness+ Professionalism
Iva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have installed many closet systems from the closet maid Home Depot stuff to Ikea ones throughout our house and have always been disappointed by the end result. So when it was time to remodel our master bedroom we decided to go for quality. We researched a few different brands and decided on California Closets…

Cabinet installationCabinetry & hardware designCloset design+ Quality+ Professionalism
Lucy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an amazing experience working with Heather at California Closets in Pasadena. She was very helpful and knowledgeable, and had answers to all my questions. She was able to guide me through the design process and help me pick the best materials and style for my house. I would definitely recommend Heather and anyone at California Closets.

Cabinet installationCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Meredith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an amazing experience working with California Closets. Julie went above and beyond to make sure we got exactly what we wanted and even helped us find someone to patch and paint our closets before the install. I would definitely recommend working with them and will use them again in the future!

Closet design+ Responsiveness+ Quality
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Such an amazing job!

Closet design
Bryce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have nothing but positive things to say about my experience. Everyone from the design, to the install, to the finishing were just excellent. So so happy :)

Closet design+ Responsiveness+ Punctuality+ Quality
Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the design with Georgina, to the installation, with Ahmed and Anthony, our closet installation was wonderful. Georgina listened to what we needed and came up with options that met those. Ahmed’s keen eye for detail made all of the finishes look amazing. Clean up was done quickly and we are glad to enjoy our new closet!

Closet design+ Responsiveness+ Quality+ Professionalism
PatriciaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Georgina did a fantastic job designing our walk-in closet. She listened to exactly what we wanted and made great suggestions. She was easy to work with and very responsive. The finished product is beautiful! I’m so happy I did this project with California Closets.

Closet design+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have recommended to others and will continue to do so.

Closet designCustom cabinet design & installationLiving room design+ Responsiveness+ Punctuality+ Quality
Sepideh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very pleased with our closets. They are functional and high quality. Heather, who helped us design these closets, is very knowledgeable and did an outstanding job designing these closets. The installation team did a clean job installing the closets exactly as we saw in the computer drawings as well. Thank you.

Closet design+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shana was easy to work with. Loved how she could make design changes with renderings on the spot! Made it so easy for me to visualize. Finished product was even better!

Closet design+ Quality+ Professionalism
Kelvin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

the business sales will do anything for profit. I discuss with sales Jessica Chao before I sign the contract, And make sure what kind of material was for the closet, When the installation personnel came to our house to do it, this was totally different material from what we were talking about before, And She…

Closet designShelving/rack construction & installation− Quality
Juliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It's been several months since my closest has been installed and I still love it. I love being inside that space! Everything is organize and well maintained. My designer was very patient with my indecisiveness which I really appreciate her. The installation crew were very professional, quick and clean. They removed…

Closet design+ Responsiveness+ Quality+ Professionalism
Isabel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I worked first with California Closets on my master closet. At first I was worried that the space was a tad small for what I had in mind - a dream closet. But after working with the CC designer, we made use of every little inch of space. Everything is so beautiful. All the suggestions, about lighting, depth, order -…

Cabinet installationCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Punctuality+ Quality
Boris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Georgina was very Professional and helpful in planning our closet Design. Her guidance in the design process was much appreciated and was the Reason why we chose California Closets .

Cabinet installationCabinet construction & installationCloset design+ Quality+ Professionalism+ Value
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Closet design+ Punctuality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with