Experts Reviews · Company report
California Closets - Pasadena logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%95+23Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

California Closets - Pasadena

Downey, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 31 closet designers · 4.9★ from 231 Google reviews

Report card

Percentile vs other closet designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Closets - Pasadena is better than 92% of closet designers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Closets - Pasadena is better than 95% of closet designers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Closets - Pasadena is better than 91% of closet designers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Closets - Pasadena is better than 99% of closet designers.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Closets - Pasadena is better than 100% of closet designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Closets - Pasadena is better than 88% of closet designers.A
88

Reviews for your job

Customers hired California Closets - Pasadena for 8 kinds of job.

California Closets - Pasadena for custom cabinet design & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom cabinet design & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 16

All 11 Google reviews tagged “Custom cabinet design & installation”

SamyaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Once again we used Cal Closets - this time to design our guest house. Bernadette and I worked together again, on our 4th project and I am so happy at how it turned out! She really maximized our small space and made it beautiful!

Custom cabinet design & installationCustom furniture+ Responsiveness+ Punctuality+ Quality
Iva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have installed many closet systems from the closet maid Home Depot stuff to Ikea ones throughout our house and have always been disappointed by the end result. So when it was time to remodel our master bedroom we decided to go for quality. We researched a few different brands and decided on California Closets…

Cabinet installationCabinetry & hardware designCloset design+ Quality+ Professionalism
Lucy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an amazing experience working with Heather at California Closets in Pasadena. She was very helpful and knowledgeable, and had answers to all my questions. She was able to guide me through the design process and help me pick the best materials and style for my house. I would definitely recommend Heather and anyone at California Closets.

Cabinet installationCloset designCustom cabinet design & installation+ Responsiveness+ Punctuality+ Quality
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ahmed and his partner worked tirelessly to give us the best installation; the job had many details and a lot of custom cuts; they were executed flawlessly. They showed up when they said they would, performed tirelessly, and we would use them again. Kudos to our designer Georgina for her efforts to come up with the best design for this 88 years old home.

Cabinet construction & installationCustom cabinet design & installation+ Responsiveness+ Quality+ Professionalism
Pamala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sabina + her team are extraordinary. Her attention to detail is just what was needed. The scheduling + installation crews are meticulous.

Cabinet construction & installationCustom cabinet design & installationSpace Planning+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have recommended to others and will continue to do so.

Closet designCustom cabinet design & installationLiving room design+ Responsiveness+ Punctuality+ Quality
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sergio, Ricardo and Mark were real pros. Sergio consulted with me as the installation proceeded, giving great advice. They kept the white carpet spotless. Showed respect and care. Highly recommend this team.

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Professionalism
UshaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a pleasure to work with Georgina at the Pasadena location. She understood our needs and paid attention to all the details. We got a library and office space designed. The quality of workmanship exceeded our expectations. We would highly recommend them.

Cabinetry & hardware designCustom cabinet design & installationOffice space design+ Responsiveness+ Punctuality+ Quality
predrag4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great

Cabinet construction & installationCustom cabinet design & installation
Isabel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I worked first with California Closets on my master closet. At first I was worried that the space was a tad small for what I had in mind - a dream closet. But after working with the CC designer, we made use of every little inch of space. Everything is so beautiful. All the suggestions, about lighting, depth, order -…

Cabinet installationCabinetry & hardware designCabinet construction & installation+ Responsiveness+ Punctuality+ Quality
Davit2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Custom cabinet design & installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with