California Healthy Home Inspections & Remediation Inc.
Home inspector · San Francisco, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 9 air quality testingiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★320 Google reviews · 20 photos
100%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
California Healthy Home Inspections & Remediation Inc. at a glance
Customers frequently highlight the thoroughness of mold and lead inspections, noting that staff arrive on time, communicate clearly, and explain findings in detail. Reviewers also praise the company for providing honest assessments, such as advising against unnecessary repairs, and for remaining responsive to inquiries even after hours. However, one low-star review criticized the lead-paint testing process for sampling identical drywall sections while missing critical areas like door jambs and window sills.
Google rating: 5.0 out of 5 from 320 reviews (100% five-star).
Reviews on this page: 320 Google reviews (280 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 22, 2026.
Service: Air Quality Tester serving San Francisco, California.
Data from Google, last updated October 26, 2026.
Score profile vs other air quality testing
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyAir Quality Testing median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Healthy Home Inspections & Remediation Inc.: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Healthy Home Inspections & Remediation Inc.: 96/100 on this factor. Category median: 96.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Healthy Home Inspections & Remediation Inc.: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Healthy Home Inspections & Remediation Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Healthy Home Inspections & Remediation Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
320 Google reviews we collected
5.0of 5
5 stars319100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 280 written reviews
99%praise
Praise71999%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1338%
Reasonable1853%
Overpriced13%
Not sure26%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18525%
Quality & results15221%
Would recommend12017%
Speed & response10514%
Communication10014%
Honesty & trust385%
Price & value274%
What customers talk about
We read 280 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were both absolutely wonderful—so kind, thorough, personable, and incredibly knowledgeable.”
“Zem and Stephen stayed for hours and were extremely thorough, inspecting the whole house, from top to bottom, and took many samples.”
“spending 6 days in a hotel during the replacement of our apartment's damaged flooring (due to a severe moisture problem that our ground floor apartme…”
“re extremely grateful for the care they took with our home and would absolutely recommend California Healthy Home Inspections to anyone dealing with m…”
“He really cares about what he does and I cannot recommend his services enough!”
“Steven and Zem were timely and through in their inspection, and patiently explained to me the process.”
“They took the time to answer all of my questions, explain everything clearly, and made the entire process feel so much less overwhelming.”
“ven and Zem did a thorough mold inspection of our apartment, checking hard to reach spots and documenting everything as they went room to room with sp…”
“I deeply appreciate an honest business and this is one.”
“I came across dozens of mold remediation companies and got various quotes, but Zem was by far the most professional, reasonable and honest of them all.”
People customers mention
Zem72 reviews
Stephen19 reviews
Brian14 reviews
Brayan10 reviews
Bhavesh8 reviews
Homes8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired California Healthy Home Inspections & Remediation Inc. for 8 kinds of job. Pick one to see what they paid and said.
Alejandro2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Spectacular service. Thorough, informative, warm and even entertaining! One of a kind experience.
Reasonable priceMold inspection
Michelle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I deeply appreciate an honest business and this is one. We called to have someone come give us a quote for a leak issue that we experienced and they talked us through it - ultimately saying we had already taken the right steps and were better off spending the money on continuing our dehumidifier rental. Thank you…
Service not listed
Molly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I couldn’t recommend them more! They were both absolutely wonderful—so kind, thorough, personable, and incredibly knowledgeable. They took the time to answer all of my questions, explain everything clearly, and made the entire process feel so much less overwhelming. I truly appreciated their professionalism,…
Great priceService not listed
一赵2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Steven and Zem were timely and through in their inspection, and patiently explained to me the process.
Andrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★
This was a waste of money. We paid for lead-paint testing, under the impression that they would know relevant places to test an old house that both might contain lead, and pose safety issues for children. The company tested 5 samples of the exact same drywall from different rooms that had been clearly redone in the…
OverpricedLead-based paint testing
Michelle5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best mold inspection company in the San Francisco Bay Area! ⭐️
A huge thank you to Aziz, Stephen, Brayan, and Bhavesh. What an amazing team! They are incredibly professional, knowledgeable, patient, and thorough. They took the time to answer all our questions and made the whole process so much easier.
I highly…
I deeply appreciate an honest business and this is one. We called to have someone come give us a quote for a leak issue that we experienced and they talked us through it - ultimately saying we had already taken the right steps and were better off spending the money on continuing our dehumidifier rental. Thank you for being honest. Another company was pretty coy on the phone and came out and suggested we’d need to spend a lot of money, without telling us the results of the moisture reader. If I need remediation services, I know who I’ll be calling!
Services: Service not listed
Response from the owner · a week ago
Thank you so much for your kind words! Our team always aims to be honest and helpful. We’re glad we could assist you!
Molly Meredith2 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
I couldn’t recommend them more! They were both absolutely wonderful—so kind, thorough, personable, and incredibly knowledgeable. They took the time to answer all of my questions, explain everything clearly, and made the entire process feel so much less overwhelming. I truly appreciated their professionalism, patience, and kindness. Such a great experience from start to finish!
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Thank you so much for your kind words! Our team is thrilled to hear you had a great experience. We appreciate the feedback and business!
CB Paoletti4 reviewsiTotal number of Google reviews CB has written across all businesses on Google Maps, not just this one.
After hearing about CA-HH from a friend, I contacted them to schedule a mold inspection and testing for my mother’s home. I had already received testing from two different companies, but I wanted a third estimate, and from a company that did both testing and remediation. CA-HH’s inspection was amazing. Zem and Stephen stayed for hours and were extremely thorough, inspecting the whole house, from top to bottom, and took many samples. They found mold in places entirely missed previously, including inside the refrigerator ice dispenser! I was so grateful. After getting the test results, I requested an estimate for whole house remediation, and ultimately chose them for the project. Communication and project coordination was through Bhavesh, who was incredibly kind, patient, knowledgeable, and always available to answer my many questions. The on-site remediation team was led by Brayan, who was also very friendly, professional and easy to work with. His team did an amazing, thorough job and left the house sparkling clean and looking great. Every bit of the house, not just the areas with mold, were thoroughly cleaned. CA-HH also did some small repairs around the house (ie new grout), and ultimately left us with longer term recommendations for keeping the house clean and mold free. Thanks to everyone at CA-HH for their hard work on this project, attention to detail, patience, flexibility, and great communication. Our project went smoothly from start to finish, and you made what was initially a very overwhelming project for me feel very manageable.
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for your detailed and kind words! Our team is thrilled to hear you felt supported throughout the entire process. We appreciate the business and feedback!
Theora Cimino2 reviewsiTotal number of Google reviews Theora has written across all businesses on Google Maps, not just this one.
We had an excellent experience with California Healthy Home Inspections and cannot recommend them highly enough.
From the beginning, they were incredibly professional and communicative. They called ahead of time to make sure we had received their email explaining how to prepare for the inspection, and they called again about 15 minutes before arriving.
The inspection itself was extraordinarily thorough. They spent about 3.5 hours at our home, carefully checking and testing every part of the house rather than focusing only on the areas where we already knew there were moisture concerns. They took the time to explain what they were finding, the extent of the problem, and their recommendations for what should happen next.
What stood out most, though, was how supported we felt throughout the process. Dealing with moisture and mold in your home can be incredibly stressful, especially when you're worried about whether the appropriate repairs will actually be made and whether your home is safe for your family. They reassured us that they were now part of our team in making sure the problems were properly addressed and that any repairs would result in a safe living environment for our family.
They were knowledgeable, kind, personable, and incredibly thorough. We came away from the inspection feeling much more informed and reassured about what needs to happen next. We are extremely grateful for the care they took with our home and would absolutely recommend California Healthy Home Inspections to anyone dealing with moisture or mold concerns.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you so much for your kind words! Our team is thrilled to hear you felt supported and informed throughout the inspection process. Your review and feedback is greatly appreciated!
一赵2 reviewsiTotal number of Google reviews 一赵 has written across all businesses on Google Maps, not just this one.
This was a waste of money. We paid for lead-paint testing, under the impression that they would know relevant places to test an old house that both might contain lead, and pose safety issues for children. The company tested 5 samples of the exact same drywall from different rooms that had been clearly redone in the last 20 years, and called the house lead-free, but skipped door jambs, window sills, and many other places with older paint. Get the do-it-yourself test at a fraction of the price and test the actual worry-areas.
Price assessment: Overpriced
Services: Lead-based paint testing
Response from the owner · a month ago
Andrew, we’re very sorry to hear that you were disappointed with your experience.
When you shared your concerns following the inspection in June, our team responded and offered to return to the property and collect additional samples at no additional charge. While we didn’t hear back at the time, we remain very willing to revisit your concerns and help in any way we can.
After seeing your review, we reached out again by phone and email because we genuinely want to better understand your concerns and see if there’s an opportunity to make things right.
We take great pride in our work and care deeply about the experience of our clients. Our door remains open, Andrew, and we sincerely hope we have the opportunity to speak and find a positive resolution.
Michelle I5 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
The best mold inspection company in the San Francisco Bay Area! ⭐️
A huge thank you to Aziz, Stephen, Brayan, and Bhavesh. What an amazing team! They are incredibly professional, knowledgeable, patient, and thorough. They took the time to answer all our questions and made the whole process so much easier.
I highly recommend this team — they are truly the best! 👏👏👏
Price assessment: Reasonable price
Services: Mold sampling
Response from the owner · a month ago
Thank you so much for your kind words! Our team is thrilled to hear you had a great experience. We appreciate your recommendation and review!
Ben Chirko4 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
CA Healthy Home is a premiere testing and mold remediation company. They provide a unique and thorough remediation process. Zem and Stephen are experienced experts who I have dealt with on multiple properties. I will continue to refer them to my friends and family as you won't find a better company to assist with a difficult and stressful process!
Response from the owner · a month ago
Thank you so much for your kind words! Our team is thrilled to hear your positive experience. We appreciate your referrals, the business and the review!