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California Massage

Massage therapist · San Diego, CA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 29 reflexologyPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 103 Google reviews · 24 photos
96%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Oct 2026latest review

California Massage at a glance

Google reviewers rate California Massage five out of five stars based on 103 reviews, with the owner responding to 97 percent of them. Clients frequently describe deep tissue, Swedish, and hot stone services, noting that therapists customize pressure and use tools to relieve tension. Recurring themes include a calming atmosphere, attentive communication, and reasonable pricing. One common criticism from lower-rated reviews mentions that specific package elements did not fully meet expectations despite the overall relaxing experience.

  • Google rating: 5.0 out of 5 from 103 reviews (96% five-star).
  • Reviews on this page: 103 Google reviews (89 with written comments, 3 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Reflexologist serving San Diego, California.

Data from Google, last updated November 3, 2026.

Score profile vs other reflexology

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction94Reliability97Craft & service–Value100Momentum100Replies to reviews96Satisfaction: 94 (median 85)Reliability: 97 (median 84)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 96 (median 55)
California MassageReflexology median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Massage: 94/100 on this factor. Category median: 85.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Massage: 97/100 on this factor. Category median: 84.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.California Massage: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Massage: 96/100 on this factor. Category median: 55.A
96

Bar = this company · dark tick = category median.

Star ratings

103 Google reviews we collected

  • 5 stars9996%
  • 4 stars33%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 89 written reviews

  • Praise8998%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price643%
  • Reasonable857%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3336%
  • Quality & results2224%
  • Would recommend1921%
  • Price & value78%
  • Speed & response67%
  • Communication44%

What customers talk about

We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional, kind and very receptive to feed back.”
  • “She’s also not the type to nickel and dime you - just wants to make sure you have a great experience.”
  • “Rissa was beyond sweet super attentive i highly recommend her.”
  • “Rissa is super nice and provides affordable and exceptional service!”
  • “I was able to book my appointment same day.”
    “…ore tender she was very good at reducing and listening to my body to slow down the movements and use less pressure.…”
  • “Rissa was amazing - had great technique and listened to my requests.”

People customers mention

  • Rissa 15 reviews
  • Valentina 4 reviews
  • Swedish 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired California Massage for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

EmilyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Professional, kind and very receptive to feed back. Rissa ensures your massage is what suites your needs each time. I highly recommend her.

Reasonable priceService not listed
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rissa was amazing - had great technique and listened to my requests. She’s also not the type to nickel and dime you - just wants to make sure you have a great experience. Thanks so much, Rissa, I feel like a new woman!

Haley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had the 100 minute deep tissue with hot stones and foot massage, it was lovely and very relaxing. She used pressure point tools on my feet which relieved a lot of tension I wasn’t aware of. She took her time focusing on each part of the body and checking in on pressure, the studio was quiet and comfortable.

Reasonable priceService not listed
Charity6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rissa was amazing!! I had a two hour massage with a scrub and I’m pretty sure I was snoring at the end. One of the most relaxing massages I have!

Reasonable priceService not listed
Angelina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Just had the most amazing massage! This was a belated Mother’s Day present and I truly needed it…I sit at a desk all day and have been under a lot of stress, and she just melted all that away. Pressure was perfect and the warming bed was an amazing touch, and she made sure I stayed comfortable the whole time. Will definitely be booking again!

Great priceService not listed
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

I really enjoyed my deep tissue massage with the hot stones. She was able to get into my knots and work those. I wanted to feel it and I did.

Reasonable priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 103 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Emily KatzLocal Guide · 22 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, kind and very receptive to feed back. Rissa ensures your massage is what suites your needs each time. I highly recommend her.

  • Price assessment: Reasonable price
  • Services: Service not listed
Amy Elmquist2 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a great way to end my day! Feel so relaxed and rejuvenated😊

  • Price assessment: Reasonable price
  • Services: Facial lymphatic drainage
Robin Leathers5 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rissa was amazing - had great technique and listened to my requests. She’s also not the type to nickel and dime you - just wants to make sure you have a great experience. Thanks so much, Rissa, I feel like a new woman!

Response from the owner · a month ago

Wow thank you so much Robin! It was my honor! See you next time.

Haley Maas8 reviewsTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the 100 minute deep tissue with hot stones and foot massage, it was lovely and very relaxing. She used pressure point tools on my feet which relieved a lot of tension I wasn’t aware of. She took her time focusing on each part of the body and checking in on pressure, the studio was quiet and comfortable.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Hello Haley, thank you! See you next time!

Charity6 reviewsTotal number of Google reviews Charity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rissa was amazing!! I had a two hour massage with a scrub and I’m pretty sure I was snoring at the end. One of the most relaxing massages I have!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Hi Charity! I'm happy your service was relaxing. See you next time!

Angelina Basye2 reviewsTotal number of Google reviews Angelina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just had the most amazing massage! This was a belated Mother’s Day present and I truly needed it…I sit at a desk all day and have been under a lot of stress, and she just melted all that away. Pressure was perfect and the warming bed was an amazing touch, and she made sure I stayed comfortable the whole time. Will definitely be booking again!

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a month ago

Hi Angelina, I am glad you had an amazing massage experience. See you next time!

Melissa Tumang4 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing massage from start to finish!

  • Price assessment: Great price
Response from the owner · a month ago

Hi Melissa, thank you for your amazing review! See you next time!

Stephanie Watson4 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really enjoyed my deep tissue massage with the hot stones. She was able to get into my knots and work those. I wanted to feel it and I did.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Hello Stephanie! I am glad you enjoyed your massage service! See you next time!

Cynthia Duarte6 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best massage I’ve ever had! I did the 100 minute massage and Rissa was amazing! I left feeling so much better. I can’t wait for my next massage.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a month ago

Hi Cynthia, wow thanks for the awesome review! See you next time!

Lien Nguyen3 reviewsTotal number of Google reviews Lien has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rissa naturally has a very calming energy which is appreciated. She thinks of every detail - from the soft and relaxing music, to the temperature of the bed, to the quality of her oils, to the texture of the towels she uses. Everything is well thought out to enhance your relaxation and overall experience. The massage was great.

Response from the owner · a month ago

Hi Lien, I am glad you had a great massage. See you next time! Thank you!

California Massage on Google Maps →

Business details