Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
Google reviewers rate the Detroit location 4.7 out of 5 based on 1541 reviews, with the owner responding to 8% of them. Customers frequently praise the friendly staff, professional grooming services, and regular photo updates that provide peace of mind during boarding and daycare visits. Recurring criticisms involve price increases under new management, inconsistent billing practices, and isolated incidents of inadequate communication regarding specific pet needs or grooming expectations.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,541 Google reviews we collected
Phrases our text analysis found in 831 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 831 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have nothing but nice things to say about the Midtown location.”
“Extremely rude staff, rolling eyes, ever talking, acted like they didn't want customers.”
“I have been bringing Betty to K9 to five and she has had Lauren do her groom from the very start and I have always had excellent work done here.”
“Those are the two worst experiences I can list, however, they are consistently incredibly slow and leave dogs in the kennel all day with no water or p…”
“I would highly recommend Canine to Five for doggy day care and boarding.”
“For those who read this far, I highly recommend seeking grooming elsewhere.”
“The packages at the time were incredible and so worth it knowing how much help I would need getting through the puppy stages.”
“They were a bit pricey compared to what I'm use to paying, but since he was in need of a haircut really bad we didn't mind the extra $22.”
“We discovered that this month and after expressing frustration, the owner reached out immediately and made things right.”
“…st experiences I can list, however, they are consistently incredibly slow and leave dogs in the kennel all day with no water or potty breaks.…”
“The groomer is very patient and has been able to build a relationship of trust with our dog.”
“Unsurprisingly, Canine to Five's response to my review contains dishonest information.”
“We have boarded our dog there a couple of times and the staff was sooo communicative and truly went above and beyond with updates, photos, and extra love.”
“…are not at all nurturing they totally lied to my face then caged and ignored my pet scared cries.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Canine To Five for 8 kinds of job. Pick one to see what they paid and said.
Below are my opinions. I have nothing but nice things to say about the Midtown location. They were always pleasant and professional. Easy in, easy out, everyone was exceptionally nice and I never had a real issue. Nothing but nice things to say about this location. However, I do not recommend their Ferndale…
My dog loves this doggy day camp. The staff is always nice, friendly and welcoming to my dog during drop off times.
Being ruined by private equity. As soon as they were purchased, they jacked up prices, started pushing a bunch of products for sale and it seems like the staff are very strained for resources.
We love Canine to Five. We are so thankful for them, and the love that they show Wiley.
My furbaby loves this place! The staff is always so friendly and gives great vibes which is so important in assuring me that my puppy will be given the love and attention needed.
My dog is very nervous. The groomer is very patient and has been able to build a relationship of trust with our dog. We really appreciate the treatment we receive during drop off and pick up. Thank you K-9 to 5.
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 58 | — |
| Dog daycare | 28 | — |
| Dog boarding | 20 | — |
| Dog ear cleaning | 10 | — |
| Dog nail trimming | 10 | — |
| Dog bathing and blow dry | 9 | — |
| Dog full service grooming | 9 | — |
| Dog teeth brushing | 7 | — |
4.7 ★★★★★ 1,541 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Staff was not very informative but found what I was looking for
Always excellent with Lauren now and in the past
We're so glad to hear you've had consistently excellent experiences with our team over time. Thank you for sharing your feedback and for choosing Canine To Five - Midtown. We look forward to seeing you and your pup again!
Below are my opinions. I have nothing but nice things to say about the Midtown location. They were always pleasant and professional. Easy in, easy out, everyone was exceptionally nice and I never had a real issue. Nothing but nice things to say about this location. However, I do not recommend their Ferndale location as that place is hostile and unprofessional (the exact opposite of this location).
It is wonderful to read your feedback. Thank you for highlighting the professionalism and friendliness of our team at Canine To Five - Midtown. We appreciate your kind words and are glad your visits have always been smooth and welcoming. We look forward to seeing you again!
My dog loves this doggy day camp. The staff is always nice, friendly and welcoming to my dog during drop off times.
It's wonderful to hear that your Bichon Frise, Biscotti enjoys coming to our Canine To Five - Midtown daycare, Eugenia. We appreciate your kind words about our team and are grateful you trust us to care for your precious pup. Thank you for sharing your experience with us. We look forward to seeing you both again soon!
Staff was friendly, professional, and took great care of our pup, Onslo
Dennis, we really appreciate you sharing your experience. It is wonderful to know our team made Onslo feel cared for and that you felt welcome at Canine To Five - Midtown. Thank you for trusting us with your pup, and we hope to see you both again soon!
Being ruined by private equity. As soon as they were purchased, they jacked up prices, started pushing a bunch of products for sale and it seems like the staff are very strained for resources.
We’re truly sorry to hear that it feels like Canine to Five no longer fits your current needs for Dave. We have absolutely loved caring for him since he was just a year old, and we’re grateful for the many years we’ve had the opportunity to spend with him. We also want to clarify that our daycare pricing has increased by only $2. Over time, we’ve expanded the products and retail offerings available to provide fun experiences, snacks, and helpful items that families can enjoy with their pups at home. While ownership has changed, the dedicated staff who have cared for Dave over the last seven years have remained committed to providing personalized, attentive care. We’re incredibly proud of the relationships our team has built with Dave and so many of the dogs in our care. That said, we understand your frustration and respect that your family’s needs may change over time. We sincerely appreciate the trust you’ve placed in us to care for Dave, and we truly hope to see you both again in the near future.-Kelsey
We love Canine to Five. We are so thankful for them, and the love that they show Wiley.
Izzy always looks great!
Cindy, we love hearing that Izzy is looking her best after a visit! Thank you, Cindy, for trusting Canine To Five - Midtown with her care. We look forward to seeing you both again soon!
My furbaby loves this place! The staff is always so friendly and gives great vibes which is so important in assuring me that my puppy will be given the love and attention needed.
Kimberley, It means a lot to know your 9-year old Morkie, "Lola" feels so comfortable and happy with us, Kimberley. Our team works hard to create a caring, positive environment for every fur baby, and your feedback truly brightens our day. Thank you for trusting Canine To Five - Midtown with Lola, and we look forward to many more fun visits together!
My dog is very nervous. The groomer is very patient and has been able to build a relationship of trust with our dog. We really appreciate the treatment we receive during drop off and pick up. Thank you K-9 to 5.
It means a lot to hear your dog feels comfortable with us, especially since we know how tough grooming can be for pups who are a little nervous. We’re grateful you’ve noticed the patient approach our team takes and that drop off and pick up have been positive for your family. Thank you for trusting Canine To Five - Midtown, and we would be happy to welcome you both again soon.
Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
