Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Customers frequently praise the dispensary for its broad product selection, competitive pricing, and knowledgeable staff who provide helpful recommendations. While most reviews highlight friendly service and a comfortable environment, several low-star comments describe instances of rude behavior from specific employees and issues with product quality, such as prerolls that failed to burn properly.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
113 Google reviews we collected
Phrases our text analysis found in 94 written reviews
How often each topic comes up in the written reviews
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Broad selection in a sterile but comfortable and modern environment with friendly and knowledgeable customer service.”
“Mady was extremely rude the other day and couldn’t recommend me any products to help me with my illness, completely unprofessional where do you guys h…”
“I drive 2 hours here every few months, she made the drive even more worth it!”
“He does a great job with recommendations, intuitive with what I’m looking for, and adds to the overall vibe and mission that when I walk in there, I’m…”
“Great customer service 10/10 would recommend every time .”
“The staff at this location on union st is awesome they always out going and quick to greet the people who are coming in”
“Great service great communication felt comfortable enough to buy more”
“It’s clear he genuinely cares about the customer experience and knows the products well.”
praise complaint · found by our text analysis, Google review wording unchanged.
Broad selection in a sterile but comfortable and modern environment with friendly and knowledgeable customer service.
Excellent selection, great quality products, and the best prices anywhere in the state! I joke that these guys are the Walmart of dispensaries, but all the other boutiquey kind of shops charge outrageous prices, while these guys have a great range of prices and quality from as low as $59 and ounce to $149 an ounce.…
Stopped in to get something to smoke and Jonah helped me find exactly what I was looking for. Super knowledgeable and can help find whatever you need!
Went there guy named Jonah helped me best Customer Service ever he deserves a raise
Good budtenders, nice herb, sometimes they run out of Baked Bliss high-dose products.
I can't believe how awesome she is! She is so good to me and my wife. Has never steered us wrong ever! Knows her product. Adorable, on every aspect, and will, every day come there when in need. Thanks, Emily! You're amazing. Cheers and keep it up!
4.8 ★★★★★ 113 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Broad selection in a sterile but comfortable and modern environment with friendly and knowledgeable customer service.
Great staff always friendly and helpful.
Thank you for your kind words! Our team is dedicated to providing excellent customer service. We look forward to serving you again soon.
Excellent selection, great quality products, and the best prices anywhere in the state! I joke that these guys are the Walmart of dispensaries, but all the other boutiquey kind of shops charge outrageous prices, while these guys have a great range of prices and quality from as low as $59 and ounce to $149 an ounce. The really high test top shelf stuff is only $149 at most for an ounce! You wont find these prices at any other snobby boutique type stores. Never been dissapointed with Canabis Haven! Friendly staff too! Some of the boutique shops and dispensaries I have been in have a snobby standoffish vibe, but not these guys. Great dispensary!
Thank you for the great review! We take pride in our selection, quality products, and competitive prices. We aim to provide a friendly and welcoming environment for all our customers. We appreciate your kind words and look forward to serving you again at Cannabis Haven!
Stopped in to get something to smoke and Jonah helped me find exactly what I was looking for. Super knowledgeable and can help find whatever you need!
Thank you for the glowing review! We're thrilled to hear that Jonah was able to assist you in finding exactly what you were looking for. We take pride in our knowledgeable staff and are always here to help you with all your smoking needs.
Went there guy named Jonah helped me best Customer Service ever he deserves a raise
Thank you for your kind words! We're thrilled to hear that Jonah provided you with excellent customer service. We look forward to welcoming you back soon!
Awesome first experience.
Thank you for the 5-star review! We're thrilled to hear you had an awesome first experience with us. We look forward to welcoming you back for more great experiences in the future!
Good budtenders, nice herb, sometimes they run out of Baked Bliss high-dose products.
Thank you for your positive feedback! We're glad you appreciate our budtenders and products. We'll work on ensuring we have a consistent supply of Baked Bliss high-dose products. Your support means a lot to us!
I can't believe how awesome she is! She is so good to me and my wife. Has never steered us wrong ever! Knows her product. Adorable, on every aspect, and will, every day come there when in need. Thanks, Emily! You're amazing. Cheers and keep it up!
Thank you so much for your kind words! We are thrilled to hear that you and your wife had such a positive experience with Emily. We appreciate your feedback and look forward to welcoming you back. Cheers!
I love when Emily is working. She's extreamly friendly, professional and really knows her product,. She also learns what the customer wants, to provide exceptional customer service.
Thank you for your kind words about Emily! We are thrilled to hear that she provided you with exceptional customer service. We will make sure to pass along your compliments to her. We look forward to welcoming you back soon!
Great staff, great selection and great pricing! Can't ask for more
Thank you for the review!
Cannabis Haven Recreational Dispensary 20 Union St. (Adult Use 21+) on Google Maps →
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
