Criminal justice attorney · Gilbert, AZ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%83+12.6Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 97 immigration lawyersiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★147 Google reviews · 5 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Canyon State Law, a criminal justice attorney in Gilbert, AZ, holds a 5/5 Google rating based on 147 reviews, with the owner replying to 6% of them. Clients consistently highlight the firm's professionalism, clear communication, and ability to explain legal processes and potential outcomes in understandable terms. Reviewers frequently note that the staff is responsive, supportive, and knowledgeable, often resulting in reduced charges or favorable case resolutions. The provided excerpts do not contain low-star reviews to identify recurring criticisms.
Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
Reviews on this page: 147 Google reviews (132 with written comments, 1 with photos).
Owner responses: the business replied to 6% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Canyon State LawImmigration Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canyon State Law: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canyon State Law: 99/100 on this factor. Category median: 91.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canyon State Law: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canyon State Law: 83/100 on this factor. Category median: 99.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canyon State Law: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
5.0of 5
5 stars14599%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 132 written reviews
99%praise
Praise26599%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend7428%
Staff & attitude6625%
Communication4015%
Quality & results3112%
Speed & response3112%
Honesty & trust228%
Price & value52%
What customers talk about
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I definitely recommend, call for at least a consultation.”
“He was very personable and forthright with what he felt would be my best approach/options when dealing with my traffic offenses.”
“Everyone was very professional, helpful, and easy to work with.”
“This law firm was a great experience with my criminal defense attorney.”
“He made me feel relaxed and easy when he explained to me the best and worst case scenario.”
“From start to finish, the team was professional, responsive, and genuinely cared about my case.”
“Canyon State Law answered every question, was knowledgeable, and honest.”
“Upfront about the pricing, which I felt was very fair compared to others I had called.”
People customers mention
Thomas44 reviews
Hogle20 reviews
Fabiola14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MmichaelLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had a great experiance with Thomas. He was very personable and forthright with what he felt would be my best approach/options when dealing with my traffic offenses. When everything was said and done he deliveried exactly what he told me he would be able to. Thomas was able to get one charge dismissed and the other…
TTehya3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Great experience working with this law firm! Everyone was very professional, helpful, and easy to work with. Fabiola was especially kind and made the process feel smooth and comfortable. I really appreciated her help and professionalism. 10/10 recommend!
CClara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I called Canyon State Law regarding my son’s case and they were very helpful and knowledgeable. Very nice and led me through the process I need to do and what to expect. I highly recommend Canyon State Law.
AAnthony2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I decided to call for a consultation. I am glad I did! Canyon State Law answered every question, was knowledgeable, and honest. I immediately felt better regarding my situation. I definitely recommend, call for at least a consultation. Thanks Canyon State Law!
CCesar3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience with this law firm! The staff was friendly, knowledgeable, and professional. They listened to my needs, answered all my questions, and made sure I felt supported throughout the process. Highly recommend!
JJunior6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is great criminal defense attorney. Professional, knowledgeable, and genuinely cares about their clients. I will always recommend them!
I had a great experiance with Thomas. He was very personable and forthright with what he felt would be my best approach/options when dealing with my traffic offenses. When everything was said and done he deliveried exactly what he told me he would be able to. Thomas was able to get one charge dismissed and the other charge reduced saving me from a criminal record, points on my licenses/possible suspension, and thousands in future insurance cost. Definitely a good return on investment.
T
Tehya Robles3 reviewsiTotal number of Google reviews Tehya has written across all businesses on Google Maps, not just this one.
Great experience working with this law firm! Everyone was very professional, helpful, and easy to work with. Fabiola was especially kind and made the process feel smooth and comfortable. I really appreciated her help and professionalism. 10/10 recommend!
C
Clara Rojas1 reviewiTotal number of Google reviews Clara has written across all businesses on Google Maps, not just this one.
I called Canyon State Law regarding my son’s case and they were very helpful and knowledgeable. Very nice and led me through the process I need to do and what to expect. I highly recommend Canyon State Law.
A
Anthony Rojas2 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
I decided to call for a consultation. I am glad I did! Canyon State Law answered every question, was knowledgeable, and honest. I immediately felt better regarding my situation. I definitely recommend, call for at least a consultation. Thanks Canyon State Law!
C
Cesar Vivas Areas3 reviewsiTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
Great experience with this law firm! The staff was friendly, knowledgeable, and professional. They listened to my needs, answered all my questions, and made sure I felt supported throughout the process. Highly recommend!
J
Junior Childress6 reviewsiTotal number of Google reviews Junior has written across all businesses on Google Maps, not just this one.
Excelente atención y servicio. Me ayudaron durante todo el proceso de mi accidente y siempre estuvieron al pendiente de mi caso. Muy profesionales, amables y recomendables.
N
Nathan WillardLocal Guide · 4 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
In this day and age of lawyers and trust don't often see eye to eye. You just trust in faith that the money you spend will be well spent! I can say it's well spent when it came to hiring Thomas! He made me feel relaxed and easy when he explained to me the best and worst case scenario. He was just Incredible! Thank you Thomas for making me in a believer of actually knowing a good attorney! Take care and God Bless.
Response from the owner · a month ago
Thank you! I’m grateful for the opportunity to have represented you!
L
Lee Omy6 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
