How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%8+0.6Craft & service penalty93−0.7Momentum penalty85−1.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORECapitol Transmission & Auto Care
Hartford, CT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 413 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Capitol Transmission & Auto Care for 8 kinds of job.
Capitol Transmission & Auto Care for transmission
Clear ✕All 79 Google reviews tagged “Transmission” · showing 20
I brought my 2015 Chevy Silverado to Brian and Paul at Capitol Transmission and had them diagnose the problem I was having. Brian called explained exactly what was the problem and gave me several options how they could go about repairing my truck. I had them do a complete rebuild of my transmission, I was given a…
Paul talked me through all of my options before doing any work. He was incredibly professional and honest. Excellent customer service and fair pricing. Highly recommend!
I would highly recommend this place if you want honest and reasonable prices I had back brakes and rotors replaced , battery post replaced and transmission looked at.
**Highly recommend!** I had a great experience with Paul and the team. They did excellent work on my car and paid close attention to every detail. What really stood out was how kind, caring, and accommodating they were throughout the entire process. They were also very understanding when it came to the price and…
Capitol was great to work with. They are trustworthy and do great work.
I highly recommend Paul and Staff at Capitol Transmission! They did an excellent job repairing the transmission in my car, and I couldn’t be happier with the service. Paul was professional, knowledgeable, honest, and took the time to explain everything to me. He made sure the job was done right, and my car is…
⭐⭐⭐⭐⭐ I had such a great experience with Capitol Transmission & Auto Care! My transmission went on my Dodge Caravan, and from the beginning they were so nice, helpful, and easy to work with. They made a stressful situation so much easier for me, and I really appreciated the way they treated me. Great customer…
They were great. Very upfront about cost and time frame (which was quick for how much work had to be done) . Very pleasant every time they called and in person. Would definitely go back !!
Excellent service and great experience.
I brought my jeep in for maintenance. The service was friendly and polite. They kept me informed throughout the service. The price was quite reasonable.
We needed a new transmission and were referred to Capital by Gunn’s in Wethersfield. After a couple months driving the car is running smoothly. Staff were helpful and answered all of our questions. Definitely recommend Capital.
Excellent personable service.
I went in for a transmission fluid flush + new oil . My car started acting up bad ly when I got my car checked out it had very little transmission fluid . They never added any transmission fluid I highly recommend everyone to not go to this place !
I found Capitol to be knowledgeable, fast, friendly, and honest. That is a hard combination to beat.
Capitol Transmission exceeded every expectation. They were honest, trustworthy, and went above and beyond to repair my wife’s vehicle with exceptional professionalism and care. It’s hard to find a shop that treats customers with this level of integrity. I can’t thank the team enough for making what could have been a…
I can’t recommend this shop enough! They’ve done several repairs on my car, including replacing my transmission, and every experience has been excellent. Their prices are hard to beat, and they’re honest, reliable, and truly care about their customers. They’ve also gone out of their way to fit my car into their…
Very quick and professional service. Thank you!
Poul at Capital Transmission was very helpful person . Very knowledge I recommend 100%
I had a great experience with Capitol transmission. Honest and reliable, would definitely recommend!
Very great place.affordable prices phenomenal Customer Service ,Great warranty ,very well cared for your vehicles and customers highly recommended will continue doing business with them.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Transmission | 79 | — |
| Transmission repair | 19 | — |
| General repairs & maintenance | 12 | — |
| Transmission replacement | 6 | — |
| Brakes | 6 | — |
| Auto maintenance | 4 | — |
| Electrical | 3 | — |
| Electrical repair | 3 | — |
