How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%8+0.6Craft & service penalty93−0.7Momentum penalty85−1.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORECapitol Transmission & Auto Care
Hartford, CT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 413 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Capitol Transmission & Auto Care for 8 kinds of job.
Capitol Transmission & Auto Care for transmission
Clear ✕All 79 Google reviews tagged “Transmission” · showing 40
I brought my 2015 Chevy Silverado to Brian and Paul at Capitol Transmission and had them diagnose the problem I was having. Brian called explained exactly what was the problem and gave me several options how they could go about repairing my truck. I had them do a complete rebuild of my transmission, I was given a…
Paul talked me through all of my options before doing any work. He was incredibly professional and honest. Excellent customer service and fair pricing. Highly recommend!
I would highly recommend this place if you want honest and reasonable prices I had back brakes and rotors replaced , battery post replaced and transmission looked at.
**Highly recommend!** I had a great experience with Paul and the team. They did excellent work on my car and paid close attention to every detail. What really stood out was how kind, caring, and accommodating they were throughout the entire process. They were also very understanding when it came to the price and…
Capitol was great to work with. They are trustworthy and do great work.
I highly recommend Paul and Staff at Capitol Transmission! They did an excellent job repairing the transmission in my car, and I couldn’t be happier with the service. Paul was professional, knowledgeable, honest, and took the time to explain everything to me. He made sure the job was done right, and my car is…
⭐⭐⭐⭐⭐ I had such a great experience with Capitol Transmission & Auto Care! My transmission went on my Dodge Caravan, and from the beginning they were so nice, helpful, and easy to work with. They made a stressful situation so much easier for me, and I really appreciated the way they treated me. Great customer…
They were great. Very upfront about cost and time frame (which was quick for how much work had to be done) . Very pleasant every time they called and in person. Would definitely go back !!
Excellent service and great experience.
I brought my jeep in for maintenance. The service was friendly and polite. They kept me informed throughout the service. The price was quite reasonable.
We needed a new transmission and were referred to Capital by Gunn’s in Wethersfield. After a couple months driving the car is running smoothly. Staff were helpful and answered all of our questions. Definitely recommend Capital.
Excellent personable service.
I went in for a transmission fluid flush + new oil . My car started acting up bad ly when I got my car checked out it had very little transmission fluid . They never added any transmission fluid I highly recommend everyone to not go to this place !
I found Capitol to be knowledgeable, fast, friendly, and honest. That is a hard combination to beat.
Capitol Transmission exceeded every expectation. They were honest, trustworthy, and went above and beyond to repair my wife’s vehicle with exceptional professionalism and care. It’s hard to find a shop that treats customers with this level of integrity. I can’t thank the team enough for making what could have been a…
I can’t recommend this shop enough! They’ve done several repairs on my car, including replacing my transmission, and every experience has been excellent. Their prices are hard to beat, and they’re honest, reliable, and truly care about their customers. They’ve also gone out of their way to fit my car into their…
Very quick and professional service. Thank you!
Poul at Capital Transmission was very helpful person . Very knowledge I recommend 100%
I had a great experience with Capitol transmission. Honest and reliable, would definitely recommend!
Very great place.affordable prices phenomenal Customer Service ,Great warranty ,very well cared for your vehicles and customers highly recommended will continue doing business with them.
Last year these guys replaced the transmission in my Subaru Outback for several thousand less than the dealership quoted me for (and provided a generous warranty to boot). The wait time was also a few days less than the dealership originally stated as well! The guys at Capitol Transmission do good work and stand by…
These guys are great. I was concerned about my transmission and took it to them to check out. They took it for two test rides, checked the codes, put it up on the lift. They were honest and said they found nothing. They easily could have told me anything. I wouldnt know. On top of all that, they didnt even charge…
Cannot recommend Capital Transmission & Auto Care enough — especially Brian! As a girl, going to a mechanic can sometimes feel like entering a pop quiz you didn’t study for where everyone speaks fluent ‘car noises,’ but Brian made the whole experience so comfortable and stress-free. He was extremely kind, efficient,…
This family owned and operated shop came highly recommended to me and I can see why! Paul,Brian and Paul Sr go above and beyond in service, communication, and workmanship. Thanks for getting us up and running guys!
New to area and did not know anyone. Great to find a honest, ethical and straightforward repair shop. Car repairs always are disappointing, but the whole team was terrific. They stand behind their work with a strong warranty. 100% recommend the shop.
Had my transmission rebuilt here, very nice people to talk to and handled my issues with haste. They also hooked me up and fixed a couple other issues I had while the transmission was out to prevent any other problems. These guys have a great warranty on their work!!!
This place is great! Super helpful and knowledgeable staff. Do yourself a favor and start here if you have issues with your vehicle (or at least call them for a second opinion). You won't be disappointed.
Best place to service any vehicle! Amazing staff great atmosphere treats everyone like family quality workmanship great prices warranty as well Highly recommended personally by me!
For many years I heard this was the place to go for transmission problems, and recently I found out why. Brian and Paul towed my car from my home to their shop, replaced the transmission for a great price, with a 3 year/100,000 mile warranty, that they will stand behind. They are good guys, great service, very fair…
Best transmission shop I’ve ever been to. They were honest, efficient & very informative. There’s a reason why they have such high ratings.
I was driving my car and when I went to park, the gear wouldn’t shift into park. I drove my car home but had to put it in neutral to turn off my car and put the emergency brake on over night. I was referred to Capital Transmission by Midas. I called and was told to bring my car in. Brian called me to tell me he was…
Paul, Brian & the rest of the guys do great work. Highly recommended.
Truly exceptional quality of work, but more importantly the honesty and professionalism stood out to me. Shortly after a transmission rebuild for my SUV, I was experiencing an exhaust leak that I assumed to be unrelated. When Brian at Capital heard from my mechanic that I had brought the vehicle in for the exhaust…
This will probably sound like a fake review but I simply cannot say enough great things about the people at Capitol Transmission. Had some delays and another place was unable to fix my transmission. Called these guys and they were just incredible, friendly, and honest. I just recently moved to the area so not…
Hey guys I was yet another victim of the old bow tie. At 140,000 miles my transmission was starting to fail, and I needed real answers fast. Capital Transmission was one of the first shops to pick up the phone. They asked the right questions, took the time to understand what was going on, and got me scheduled for…
Wow!!! I got stranded in CT with a transmission problem and I was lucky to land at Capital Transmission in Hartford. Brian went above and beyond to diagnose the issue, and they didn’t even charge me for the diagnostic time.I live in VT, but I would seriously consider bringing my car to them again, should a…
I cannot say it enough good things about Capitol Transmission. They went above and beyond to get my car back on the road. I had been to five different shops and nobody could figure out the problem, but Capitol Transmission was able to get it fixed. I’m very grateful for all their hard work!
Nicest guys ever!
I’ve only brought my car here as it’s one of the most trustworthy places I know. Paul takes care of me every single time I come, and they are very upfront and knowledgeable about their services. 10/10 would recommend for any transmission issues!
My mother-in-law brought her car to Capital transmission on a Monday on the he told us a week to 10 days by Friday he called and he said that the car was complete 5 days later very honest people good price Brian is awesome very fair did a beautiful job on my mother-in-law's car I thank him she thinks him and honesty goes a very long way
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Transmission | 79 | — |
| Transmission repair | 19 | — |
| General repairs & maintenance | 12 | — |
| Transmission replacement | 6 | — |
| Brakes | 6 | — |
| Auto maintenance | 4 | — |
| Electrical | 3 | — |
| Electrical repair | 3 | — |
