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Carbondale Chiropractic Injury Clinic

Chiropractor · Carbondale, IL · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%92+26Replies to reviews 8%58+4.8Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 18 cryotherapy clinicsPosition by Experts Score among all companies we track in this category. · better than 65%
4.9 ★★★★★ 166 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
45%reviews answered by the owner
Oct 2026latest review

Carbondale Chiropractic Injury Clinic at a glance

Google reviewers rate the clinic 4.9 out of 5 based on 166 reviews, with the owner replying to 45 percent of them. Patients frequently cite same-day appointments, professional staff, and a low-pressure approach that avoids lengthy treatment plans. Common themes include effective pain relief after few visits and transparent communication regarding diagnoses. However, low-star reviews highlight billing issues, specifically uncommunicated balances sent to collections and refused extensions for expired gift certificates.

  • Google rating: 4.9 out of 5 from 166 reviews (98% five-star).
  • Reviews on this page: 166 Google reviews (120 with written comments).
  • Owner responses: the business replied to 45% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Cryotherapy Clinic serving Carbondale, Illinois.

Data from Google, last updated October 28, 2026.

Score profile vs other cryotherapy clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction95Reliability92Craft & service–Value–Momentum100Replies to reviews58Satisfaction: 95 (median 85)Reliability: 92 (median 80)Momentum: 100 (median 100)Replies to reviews: 58 (median 52)
This companyCryotherapy Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carbondale Chiropractic Injury Clinic: 95/100 on this factor. Category median: 85.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carbondale Chiropractic Injury Clinic: 92/100 on this factor. Category median: 80.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carbondale Chiropractic Injury Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carbondale Chiropractic Injury Clinic: 58/100 on this factor. Category median: 52.C
58

Bar = this company · dark tick = category median.

Star ratings

166 Google reviews we collected

  • 5 stars16298%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 120 written reviews

  • Praise17898%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6335%
  • Would recommend3720%
  • Quality & results2815%
  • Speed & response2514%
  • Communication1910%
  • Honesty & trust53%
  • Price & value42%

What customers talk about

We read 120 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were able to fit me in same day as a new patient!”
  • “I highly recommend going there for anyone in pain or who needs an adjustment.”
  • “Thorough job explained things and is helping me with severe neck pain.”
  • “Binversie was efficient in his exam to determine where my pain was.”
  • “They showed and explained what I was doing to my back and then proceeded to the adjustment which instantly helped with a lot of the dull pain!”
  • “I appreciated the transparency the doctor provided and didn't try to sign me up for a wellness program or lengthy treatment plan.”
  • “No long lecture, just reasonable good attainable advice.”

People customers mention

  • Binversie 32 reviews
  • David 6 reviews
  • Chiropractor 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dr. David has changed my world!! This man knows his profession. I've been to other chiropractors, but no one has ever made me feel relief from stiffness and pain as much as this man.

BriannaLocal Guide · 348 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great Chiropractor. No pressure to be seen 100x's. He's always friendly and professional.

Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were able to fit me in same day as a new patient! Dr. B Is amazing. I noticed less pain and more range of motion after my first visit and he has my injury feeling much better after just three visits.

LindseyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dr. Binversie has been treating my aches and pains for over four years. Whether from exercise injury, poor posture, stress, or pregnancy-related discomfort, I rely on his expertise and high-quality care to help restore my comfort and overall well-being. Highly recommend this practice.

FranciscoLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love your youtube videos, i really wish you go back and make a few more to enjoy of your work.

James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff is very friendly and the doctor really tries to find the root cause of your pain and fix it. I highly recommend going there for anyone in pain or who needs an adjustment.

Photos

Customer reviews

4.9 ★★★★★ 166 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tim BuehlerLocal Guide · 46 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

X-rays done. Great patient care and quick today!!

Response from the owner · 2 weeks ago

Thanks for the kind words Tim. We're glad the x-rays and patient care were quick and met your expectations. We appreciate you taking the time to share this.

Bill BentonLocal Guide · 19 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. David has changed my world!! This man knows his profession. I've been to other chiropractors, but no one has ever made me feel relief from stiffness and pain as much as this man.

Response from the owner · 3 months ago

Bill we are humbled and thankful for your review. Thank you for the opportunity to help!

Tracy BarnesLocal Guide · 25 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great!!

Response from the owner · 4 months ago

Thank you so much, Tracy! We're thrilled you had a great experience and appreciate your kind words. We look forward to serving you again soon.

Brianna ScottLocal Guide · 348 reviewsTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Chiropractor. No pressure to be seen 100x's. He's always friendly and professional.

Response from the owner · 4 months ago

Thank you, Brianna, for the kind review. We’re glad you appreciate our friendly, professional, no-pressure approach to care. We look forward to being here whenever you need us and appreciate your recommendation.

Stephanie Mazurowski1 reviewTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were able to fit me in same day as a new patient! Dr. B Is amazing. I noticed less pain and more range of motion after my first visit and he has my injury feeling much better after just three visits.

Response from the owner · 5 months ago

Thank you for the kind review Stephanie. We're so glad we could fit you in the same day and that Dr. B has helped reduce your pain and improve your range of motion after just a few visits. Thank you for the opportunity to help!

Edward Cripps8 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great service.

Lindsey ZollnerLocal Guide · 12 reviewsTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Binversie has been treating my aches and pains for over four years. Whether from exercise injury, poor posture, stress, or pregnancy-related discomfort, I rely on his expertise and high-quality care to help restore my comfort and overall well-being. Highly recommend this practice.

Response from the owner · 9 months ago

Thank you Lindsey for the kind words and review! We enjoy helping you with your chiropractic care.

Erhi BadejoLocal Guide · 9 reviewsTotal number of Google reviews Erhi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service!!!

Francisco Israel Rosales GutiérrezLocal Guide · 40 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love your youtube videos, i really wish you go back and make a few more to enjoy of your work.

Doug CamdenLocal Guide · 57 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast and professional. Great result.

Carbondale Chiropractic Injury Clinic on Google Maps →

Business details