Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts
Google reviewers rate Carla's Cleaning five stars based on 77 reviews, with the owner responding to 97% of feedback. Customers frequently cite the team's punctuality, thoroughness, and professional communication, noting that they often accommodate short-notice requests and special needs. Many clients highlight long-term relationships spanning several years, praising the consistent quality of work and the staff's friendly, dependable nature. No significant recurring criticisms appear in the provided excerpts, which exclusively feature positive experiences regarding reliability and attention to detail.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Bar = this company · dark tick = category median.
77 Google reviews we collected
Phrases our text analysis found in 65 written reviews
Price verdicts customers left with their Google review
Middle half of what 13 customers paid ($203–$385) · gold mark = category median.
How often each topic comes up in the written reviews
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were able to fit me in on very short notice and did a wonderful job!”
“Staff very friendly and always happy to fulfill any request.”
“Would definitely use Carla’s Cleaning again and do not hesitate to recommend her services.”
“Carla’s Cleaning service is very reliable and consistent the quality of work done I’ve used them repeatedly, always with good results”
“Very thorough, very pleasant, very dependable and on time.”
“I really appreciate the communication the team provides, updating me on arrival time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Carla's Cleaning for 3 kinds of job. Pick one to see what they paid and said.
I've lost track but I believe we've worked with Carla and her team for almost 30 years! Truly wonderful, conscientious, hard-working people! I can't recommend them enough!
Carla’s Cleaning service is very reliable and consistent the quality of work done I’ve used them repeatedly, always with good results
Carla’s cleaning crew always does a great job. The house is a rental close to the beach so it sees a lot of wear and tear. I never have to worry that the job isn’t going to be done correctly.
Carla’s Cleaning Service is very professional and have great attention to detail. The staff is so personable and easy to work with. Highly recommend
Carla's Cleaning has been cleaning our house regularly for over 4 years. They do a great job and all of the employees are very nice. Carla will try to accommodate your special requests as needed which is very helpful. Looking forward to seeing them in a couple of weeks! :)
Carla and her team are fantastic! They are dependable, thorough, and they always notice something broken or out of place. I’m so grateful to have them! My house sparkles!
| Job | Reviews | Category typical |
|---|---|---|
| Cleaning | 22 | $209–$322 |
| Deep clean | 10 | $297–$471 |
| Standard cleaning | 2 | $158–$290 |
5.0 ★★★★★ 77 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I've lost track but I believe we've worked with Carla and her team for almost 30 years! Truly wonderful, conscientious, hard-working people! I can't recommend them enough!
Awesome group and very talented! :) Thank you Carla!
Thank you so much Darby, we appreciate your kind words.
Have been a client since 2016 Excellent service. Staff very friendly and always happy to fulfill any request.
Thank you, Ruth, for your feedback; it is greatly appreciated.
I have peace of mind that Carla's Cleaning will take care of our home. I really appreciate the communication the team provides, updating me on arrival time. They do a great job cleaning!!
Thank you for your kind words! Our team always strives to keep you informed and make payment hassle-free. We're glad you're happy with our cleaning services too!
Always reliable and always do a fantastic job!!
Thanks so much for the awesome review! We are thrilled to hear you’re happy with our work Mary.
Carla's Cleaning is the best. I highly recommend them.
Thank you so much for the awesome review! We are is thrilled you’re happy with our service.
Fabulous company to work with!
Thank you, Carol. We sincerely appreciate your support and look forward to collaborating with you.
Professional cleaning crew did a great job!
Thanks so much for your kind words! Our team is thrilled you’re happy with the cleaning.
Great work as usual!!! Thank you!!!
Thanks so much for the awesome review! Our team really appreciates your support and kind words!
Carla’s Cleaning service is very reliable and consistent the quality of work done I’ve used them repeatedly, always with good results
Thank you for your kind words! Our team always aims to provide consistent and reliable service. We appreciate your continued support and trust in our work!
Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts
