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Carolina Home Inspection Group Inc.

Home inspector · Sanford, NC · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%68+16.5Value 14%40+5.7Replies to reviews 7%77+5.4Craft & service penalty39−6.1Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 56 radon testing servicesPosition by Experts Score among all companies we track in this category. · better than 2%
4.7 ★★★★★ 24 Google reviews · 5 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
Jul 2026latest review

Carolina Home Inspection Group Inc. at a glance

Reviewers generally praise the thoroughness of home inspections and the clarity of detailed reports, noting that inspectors are punctual and communicate effectively with buyers. Positive feedback highlights the educational value of the service, where staff explain findings in detail and answer questions patiently. However, low-star reviews criticize the inspection for missing significant issues like electrical faults, roof damage, and slow drains, with some clients reporting that subsequent re-inspections failed to resolve these problems.

  • Google rating: 4.7 out of 5 from 24 reviews (88% five-star).
  • Reviews on this page: 24 Google reviews (20 with written comments).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: July 2, 2026.
  • Service: Radon Testing Service serving Sanford, North Carolina.

Data from Google, last updated October 28, 2026.

Score profile vs other radon testing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

Satisfaction76Reliability68Craft & service39Value40Momentum100Replies to reviews77Satisfaction: 76 (median 95)Reliability: 68 (median 95)Craft & service: 39 (median 98)Value: 40 (median 100)Momentum: 100 (median 100)Replies to reviews: 77 (median 82)
This companyRadon Testing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carolina Home Inspection Group Inc.: 76/100 on this factor. Category median: 95.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carolina Home Inspection Group Inc.: 68/100 on this factor. Category median: 95.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carolina Home Inspection Group Inc.: 39/100 on this factor. Category median: 98.D
39
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carolina Home Inspection Group Inc.: 40/100 on this factor. Category median: 100.C
40
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carolina Home Inspection Group Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carolina Home Inspection Group Inc.: 77/100 on this factor. Category median: 82.B
77

Bar = this company · dark tick = category median.

Star ratings

24 Google reviews we collected

  • 5 stars2188%
  • 4 stars14%
  • 3 stars00%
  • 2 stars14%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise3888%
  • Complaints512%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1126%
  • Staff & attitude1126%
  • Would recommend819%
  • Speed & response512%
  • Communication512%
  • Honesty & trust37%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sean is very thorough during the inspection process and does a great job communicating with the buyer client once the inspection has been completed.”
    “The worst Home inspection ever.”
  • “I was happy with the extent of details and how personable Sean is.”
  • “I would 100% recommend his services at Carolina Home Inspection Group!”
  • “On time, attention to detail and answered all our questions!”
  • “You not only check and report on the things you find but you took the time to educate and explain things in detail.”
  • “If you need a honest, ethical, through, and someone who takes pride in their job, Sean is the man for you.”

People customers mention

  • Sean 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Maryann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Thank you Sean for taking the time to go through every aspect of the home. You not only check and report on the things you find but you took the time to educate and explain things in detail. I would definitely recommend you to anyone. Thanks, Maryann McCloskey

Rhonda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was happy with the extent of details and how personable Sean is. He did not seem rushed either.

Reasonable priceService not listed
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional. All information was provided to me when promised. Extremely thorough and detailed report.

ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean is very thorough during the inspection process and does a great job communicating with the buyer client once the inspection has been completed.

Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean was outstanding! On time, attention to detail and answered all our questions! I would 100% recommend his services at Carolina Home Inspection Group!!

JasonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean was such a professional and a master at his craft. He made me feel informed on the inspection and it felt like my own brother was looking at my new house with me. I am so grateful to have him on my side looking after my family as we transition into NC. If you need a honest, ethical, through, and someone who…

Photos

Customer reviews

4.7 ★★★★★ 24 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maryann Mccloskey1 reviewTotal number of Google reviews Maryann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Sean for taking the time to go through every aspect of the home. You not only check and report on the things you find but you took the time to educate and explain things in detail. I would definitely recommend you to anyone. Thanks, Maryann McCloskey

Rhonda Lee11 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was happy with the extent of details and how personable Sean is. He did not seem rushed either.

  • Price assessment: Reasonable price
  • Services: Service not listed
Sandra Hahl2 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional. All information was provided to me when promised. Extremely thorough and detailed report.

Scott HardinLocal Guide · 16 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sean is very thorough during the inspection process and does a great job communicating with the buyer client once the inspection has been completed.

Lisa Morris3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sean was outstanding! On time, attention to detail and answered all our questions! I would 100% recommend his services at Carolina Home Inspection Group!!

Jason ChuLocal Guide · 11 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sean was such a professional and a master at his craft. He made me feel informed on the inspection and it felt like my own brother was looking at my new house with me. I am so grateful to have him on my side looking after my family as we transition into NC. If you need a honest, ethical, through, and someone who takes pride in their job, Sean is the man for you.

J S2 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sean did a great job! The inspection report is very detailed. Showed us around the house what he would be talking about. He also answered all of our questions & shared his opinion as well. Definitely recommend.

Melanie Gerig5 reviewsTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional. Great service. Patient answering questions. Will recommend and also use again.

Brant Cooper1 reviewTotal number of Google reviews Brant has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were very happy with our decision to use Sean as our home inspector. Since he has a lot of experience working on and around homes with other trades, he is not just a home inspector and understands much more beyond the inspection. He was very thorough and professional throughout the whole process. Thanks again Sean.

Austin Johnson2 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sean is your go to when you need things done right the first time.

Carolina Home Inspection Group Inc. on Google Maps →

Business details