PACKING SERVICES · RALEIGH, NC
Carolina Moving and Storage logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%85+29.7Reliability 15%82+12.3Craft & service 20%11+2.2Value 10%52+5.2Momentum 8%52+4.2Track record 7%25+1.8Accountability 5%30+1.5Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Carolina Moving and Storage

Better than 67% of packing services · #10 of 30

5.0★324 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Greg · 2 days ago

Jonathan, the owner, came to our house, took a visual inventory of the items that needed to be moved, asked us questions, and reviewed options for our move. He gave us a written estimate and work with us on a move date. The guys that came to move us were experienced, polite and friendly. They worked diligently to…

Paid $2,500–3,000Great priceIn-state moving
★★★★★ Gideon · 2 weeks ago

We had a great experience with Carolina Moving & Storage for our recent move! From the beginning, the communication was excellent. Everything was well organized and clearly explained, which made the process feel smooth and stress-free. The moving crew were great, too. They were professional, respectful,…

Paid $1,000–1,500Reasonable priceLocal moving
★★★★★ Russell · 3 weeks ago

Stress free. Professional. Prompt. Very reasonably priced compared to other local companies. The only thing that gave me more angst than the current interest rates, was thinking about the monumental task of packing up a house full of kids and pets for moving day. The team made the entire process smooth and…

Paid $2,000–2,500Great priceLocal movingMoving-related packing
★★★★★ Summer · 3 weeks ago

We recently used Carolina Moving and Storage to move our entire house, and I cannot say enough good things about our experience! From start to finish, the team was professional, efficient, and incredibly hardworking. The crew arrived on time, handled all of our belongings with great care, and worked quickly without…

Paid $3,000–3,500Great priceLocal movingIn-state moving
★★★★★ Heather · a month ago

Moving from North Carolina to Georgia was a big undertaking, and we’re so glad we chose Carolina Moving & Storage of Raleigh. Our crew lead, Maurice, made what could have been a stressful experience feel smooth and manageable from start to finish. He was easy to work with and took excellent care of our belongings…

Paid $5,000+Great priceLocal movingMoving-related packingFurniture storage
★★★★★ Gloria · a month ago

I hired Carolina Moving & Storage to move me from NC back to my home state of NH. Right from the first initial phone call it was a pleasant experience. I sold my house but did not have a house yet in NH so I had them store everything in their storage units. They were very accommodating when I had to change dates for…

Paid $5,000+Reasonable priceMoving-related packingFurniture storageService not listed

vs category

Blue = Carolina, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.83★ (24 reviews)2024-Q2: 5.00★ (14 reviews)2024-Q3: 5.00★ (23 reviews)2024-Q4: 5.00★ (17 reviews)2025-Q1: 5.00★ (21 reviews)2025-Q2: 5.00★ (26 reviews)2025-Q3: 4.98★ (41 reviews)2025-Q4: 5.00★ (25 reviews)2026-Q1: 5.00★ (23 reviews)2026-Q2: 5.00★ (25 reviews)2026-Q3: 5.00★ (43 reviews)2026-Q4: 4.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$2.5k+122% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 38%Reasonable 61%Overpriced 0%Not sure 1%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%85+29.7Reliability 15%82+12.3Craft & service 20%11+2.2Value 10%52+5.2Momentum 8%52+4.2Track record 7%25+1.8Accountability 5%30+1.5Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
85
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
82
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
11
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
52
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
52
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
25
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+19 / −0
Professionalism
+24 / −0
Responsiveness
+20 / −0
Punctuality
+0 / −0
Value
+17 / −0

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