Experts Reviews · Company report
Carpet Cleaning Vermont logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Carpet Cleaning Vermont

South Burlington, VT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 266 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning Vermont is better than 94% of stone cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning Vermont is better than 94% of stone cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Cleaning Vermont is better than 90% of stone cleaning services.A
90

Reviews for your job

Customers hired Carpet Cleaning Vermont for 5 kinds of job.

Carpet Cleaning Vermont for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.124
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 124 Google reviews tagged “General carpet cleaning” · showing 20

Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Old carpets look fabulous!! Highly recommend! Real experts. Thank you so much.

Great priceGeneral carpet cleaning
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Service. On time. Friendly. Efficient. Great results. Excellent communications. I have never used low-water carpet cleaning (VLM) before. I am more familiar with steam cleaning, but I liked the fact that the carpets dry faster and that my wood floors were better protected from moisture.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast. Great work. Very nice people. They even liked my dog. I really did not think my carpet could be white again

General carpet cleaning
Martha13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent cleaning and professional friendly service. Highly recommend

Paid $100–150Reasonable priceGeneral carpet cleaning
Judith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our carpet is 20 years old. It looks fresh and new.

Paid $150–200Great priceGeneral carpet cleaning
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are super nice, quick, and very detailed.

Paid $400–450Reasonable priceGeneral carpet cleaning
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarrod did an amazing job cleaning our carpets. We are moving out of town and are putting the condo on the market and want it looking it’s best. We should have been doing this on a yearly basis. I am extremely impressed with the way it turned out and he is a great guy to work with. Highly recommend!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarrod and team were professional, courteous and did an amazing job on a well worn carpet. They arrived right on time with excellent communication, and price was very fair. Will use them to do our carpets from now on.

Reasonable priceGeneral carpet cleaning
NinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you for your exceptional caring for my carpet and rugs. Such a difference! Nina

Paid $500+Reasonable priceGeneral carpet cleaning
Glenn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great communication and knowledgeable service

Paid $350–400Not sureGeneral carpet cleaningPet stain & odor removal
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

professional and on time. great communication and honest. Will definitely use them again.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
LindaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod was prompt, pleasant and professional. Our carpets look great. Thank you!

Paid $100–150Reasonable priceGeneral carpet cleaning
Ivi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod was very responsive and handled everything efficiently. The entire process was smooth and straightforward, and scheduling online was quick and easy. Thank you, Jarrod!

General carpet cleaning
JurijLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service - effective, thorough, efficient, friendly and affordable. Excellent work and completely satisfied

Paid $100–150Great priceGeneral carpet cleaning
AlexandraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod and his partner were fantastic! Right on time and they cleaned our stairs and landings in record time! We are so thankful!

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
RACHEL11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The communication with Carpet Cleaning Vermont is very professional and easy. Booking a cleaning time online was convenient and the follow through before the appointment and the day of was excellent. We were impressed with the professional and friendly service and will definitely use the company again in the future.

Paid $100–150Reasonable priceGeneral carpet cleaning
Dorsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, Jarrod's rug cleaning services were outstanding. This was the 5th time I have uses his services. He is an expert rug cleaner who does a excellent, completely thorough job in a timely, polite manner, .

General carpet cleaningPet stain & odor removal
june12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jarrod is the best! Performs miracles on stained carpets! I would never use anyone but him!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Closing1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jarrod was extremely responsive to our request for his services. He and his team did an excellent job promptly and at a very good price.

Great priceGeneral carpet cleaning
Regina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication and service. Showed up right on time and carpets look great. Very thorough cleaning job and nice people. Easy payment and reasonable pricing. Will definitely use again.

Reasonable priceGeneral carpet cleaning

Show more general carpet cleaning reviews (104 more) →

Price

$259+5% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 64%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning124$139–$309
Pet stain & odor removal47$151–$373
Area rug cleaning18$176–$310
Carpet steam cleaning4$146–$327
Upholstery cleaning2$183–$373

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