Experts Reviews · Company report
Carpet Cleaning Vermont logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Carpet Cleaning Vermont

South Burlington, VT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 266 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning Vermont is better than 94% of stone cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning Vermont is better than 94% of stone cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Cleaning Vermont is better than 90% of stone cleaning services.A
90

Reviews for your job

Customers hired Carpet Cleaning Vermont for 5 kinds of job.

Carpet Cleaning Vermont for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.124
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 124 Google reviews tagged “General carpet cleaning” · showing 40

Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Old carpets look fabulous!! Highly recommend! Real experts. Thank you so much.

Great priceGeneral carpet cleaning
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Service. On time. Friendly. Efficient. Great results. Excellent communications. I have never used low-water carpet cleaning (VLM) before. I am more familiar with steam cleaning, but I liked the fact that the carpets dry faster and that my wood floors were better protected from moisture.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast. Great work. Very nice people. They even liked my dog. I really did not think my carpet could be white again

General carpet cleaning
Martha13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent cleaning and professional friendly service. Highly recommend

Paid $100–150Reasonable priceGeneral carpet cleaning
Judith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our carpet is 20 years old. It looks fresh and new.

Paid $150–200Great priceGeneral carpet cleaning
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are super nice, quick, and very detailed.

Paid $400–450Reasonable priceGeneral carpet cleaning
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarrod did an amazing job cleaning our carpets. We are moving out of town and are putting the condo on the market and want it looking it’s best. We should have been doing this on a yearly basis. I am extremely impressed with the way it turned out and he is a great guy to work with. Highly recommend!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarrod and team were professional, courteous and did an amazing job on a well worn carpet. They arrived right on time with excellent communication, and price was very fair. Will use them to do our carpets from now on.

Reasonable priceGeneral carpet cleaning
NinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you for your exceptional caring for my carpet and rugs. Such a difference! Nina

Paid $500+Reasonable priceGeneral carpet cleaning
Glenn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great communication and knowledgeable service

Paid $350–400Not sureGeneral carpet cleaningPet stain & odor removal
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

professional and on time. great communication and honest. Will definitely use them again.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
LindaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod was prompt, pleasant and professional. Our carpets look great. Thank you!

Paid $100–150Reasonable priceGeneral carpet cleaning
Ivi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod was very responsive and handled everything efficiently. The entire process was smooth and straightforward, and scheduling online was quick and easy. Thank you, Jarrod!

General carpet cleaning
JurijLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service - effective, thorough, efficient, friendly and affordable. Excellent work and completely satisfied

Paid $100–150Great priceGeneral carpet cleaning
AlexandraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod and his partner were fantastic! Right on time and they cleaned our stairs and landings in record time! We are so thankful!

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
RACHEL11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The communication with Carpet Cleaning Vermont is very professional and easy. Booking a cleaning time online was convenient and the follow through before the appointment and the day of was excellent. We were impressed with the professional and friendly service and will definitely use the company again in the future.

Paid $100–150Reasonable priceGeneral carpet cleaning
Dorsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, Jarrod's rug cleaning services were outstanding. This was the 5th time I have uses his services. He is an expert rug cleaner who does a excellent, completely thorough job in a timely, polite manner, .

General carpet cleaningPet stain & odor removal
june12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jarrod is the best! Performs miracles on stained carpets! I would never use anyone but him!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Closing1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jarrod was extremely responsive to our request for his services. He and his team did an excellent job promptly and at a very good price.

Great priceGeneral carpet cleaning
Regina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication and service. Showed up right on time and carpets look great. Very thorough cleaning job and nice people. Easy payment and reasonable pricing. Will definitely use again.

Reasonable priceGeneral carpet cleaning
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I like everything about his company. Jarrod has an easy booking and communication system for his services. I received an email confirmation the day before my appointment and a text when he was on his way to my house. He assessed my carpets before he started, and explained the process to me and how long it would…

Upholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kiersten5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Having our carpet cleaned was a smooth process from start to finish! The quality and effectiveness of the job was excellent and well worth the price we paid.

Paid $300–350Great priceGeneral carpet cleaning
pp1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Our carpets look amazing, so clean, evenly done and complete. Jarrod arrived on time and got right to work. He’s very professional and easy to talk to. We’ve had him clean our carpets at a couple of our residences 4 times in the past 4 years, and each time our carpets looked as good as we’d hoped, in spite of some…

Paid $100–150Great priceGeneral carpet cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jarrod is excellent. I've used him many times. He's friendly, communicative and cares about delivering the service you need. He is also local and an independent small business. Good to know right?

Paid $350–400Reasonable priceGeneral carpet cleaningArea rug cleaning
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic service, best Carpet Cleaner I have ever hired. Jarrod is a true professional with great staff!

Great priceGeneral carpet cleaning
Annie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Job really well done! Jarrod is professional and very thorough in his work. Our carpet looks amazing!! Will definitely have him back regularly.

Paid $100–150Great priceGeneral carpet cleaning
stan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time professional rug cleaning so I can not offer a comparison. They showed up on time and we are pleased with the results. Price seemed appropriate.

Paid $350–400Reasonable priceGeneral carpet cleaningPet stain & odor removal
denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very thorough and efficient. Carpets look nice.

Paid $500+General carpet cleaningPet stain & odor removal
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jarrod was professional, skilled and had excellent communication with us regarding our carpet cleaning project. We highly recommend Jarrod for your carpet cleaning needs! This was our second time having Jarrod work with us - very reliable.

Paid $100–150Reasonable priceGeneral carpet cleaning
Eliza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a wonderful job. Right on time and super friendly. Highly recommend!

General carpet cleaningArea rug cleaning
MeghanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Timely, kind, solid and efficient work for 5 areas

Paid $350–400Reasonable priceGeneral carpet cleaning
janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very happy! Great job!

General carpet cleaning
Leah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent job, very professional yet warm and friendly.

Paid $150–200Reasonable priceGeneral carpet cleaning
rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service and cleaning! Highly recommend

Paid $100–150Great priceGeneral carpet cleaning
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great local people. Pleasant, quick, efficient ... and good job!

Great priceGeneral carpet cleaning
Richard14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

carpets look good, efficient pleasant, effective!

Reasonable priceGeneral carpet cleaning
Haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

These folks were amazing, they arrived and promptly got to work. Super friendly people, and educational about the cleaning process. I would call them again, 100%!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpet was filthy, and they scrubbed and got the dirt out, even the track marks!. It looks so much better!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Trudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

August 8th Back for a quick clean up of some stains. I was only asking for a limited area but Jarrod graciously didn’t the whole room. Jarrod is should the best and very generously with his loyal customers. Thanks again Jarrod. March 11th 2022 Called Jarrod for a heavy ink stain on carpet after a ball point pen…

General carpet cleaning

Show more general carpet cleaning reviews (84 more) →

Price

$259+5% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 64%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning124$139–$309
Pet stain & odor removal47$151–$373
Area rug cleaning18$176–$310
Carpet steam cleaning4$146–$327
Upholstery cleaning2$183–$373

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