Experts Reviews · Company report
Carpet Cleaning Vermont logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Carpet Cleaning Vermont

South Burlington, VT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 266 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Cleaning Vermont is better than 94% of stone cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Cleaning Vermont is better than 94% of stone cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Cleaning Vermont is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Cleaning Vermont is better than 90% of stone cleaning services.A
90

Reviews for your job

Customers hired Carpet Cleaning Vermont for 5 kinds of job.

Carpet Cleaning Vermont for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Pet stain & odor removal” · showing 40

Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

My mom had a tenant with a pet that moved out and the carpet was horrendous. She also had an area rug. Jarrod went above and beyond! We couldn’t be happier with his service and all the little extras he did! My mom was so happy and she complains about everyone!

Paid $400–450Great pricePet stain & odor removalArea rug cleaning
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarrod did an amazing job cleaning our carpets. We are moving out of town and are putting the condo on the market and want it looking it’s best. We should have been doing this on a yearly basis. I am extremely impressed with the way it turned out and he is a great guy to work with. Highly recommend!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
Glenn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great communication and knowledgeable service

Paid $350–400Not sureGeneral carpet cleaningPet stain & odor removal
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

professional and on time. great communication and honest. Will definitely use them again.

Reasonable priceGeneral carpet cleaningPet stain & odor removal
AlexandraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrod and his partner were fantastic! Right on time and they cleaned our stairs and landings in record time! We are so thankful!

Paid $150–200Great priceGeneral carpet cleaningPet stain & odor removal
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, honest and fair pricing. They did an amazing job! Will use them to do our carpets from now on. You won’t be disappointed!! Called a local company in Shelburne and was treated like they were doing me a favor!! Oh well. A valuable lesson learned. I have 2 floors of carpeting and happy to offer CARPET CLEANING VERMONT OUR BUSINESS.

Paid $100–150Reasonable pricePet stain & odor removal
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jarrod and his technician were incredibly pleasant to work with. They were knowledgeable and explained their products in great detail to help us figure out the best course of action for deep cleaning the various carpeted areas in our home and getting some extraordinary stubborn pet odors out. I'm excited to get…

Paid $400–450Reasonable pricePet stain & odor removal
Dorsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, Jarrod's rug cleaning services were outstanding. This was the 5th time I have uses his services. He is an expert rug cleaner who does a excellent, completely thorough job in a timely, polite manner, .

General carpet cleaningPet stain & odor removal
june12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jarrod is the best! Performs miracles on stained carpets! I would never use anyone but him!

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were great! So friendly, efficient, and they saved my carpets that I thought were ruined by pet urine. I would highly recommend them. Thank you!!

Paid $350–400Reasonable pricePet stain & odor removal
Cher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jarrod and Jennifer are an incredible team, friendly, precise and very efficient. They build a relationship with you and remember positive details about the pet they are helping to clean up after. That’s great customer investment. Jarrod is all about the science of pet odor clean up. He takes the time to educate…

Paid $100–150Great pricePet stain & odor removal
stan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time professional rug cleaning so I can not offer a comparison. They showed up on time and we are pleased with the results. Price seemed appropriate.

Paid $350–400Reasonable priceGeneral carpet cleaningPet stain & odor removal
denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very thorough and efficient. Carpets look nice.

Paid $500+General carpet cleaningPet stain & odor removal
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jarrod gave an honest assessment about the state of the carpet I needed cleaning and what was possible or not. He did an excellent job. I will definitely recommend him to others.

Reasonable pricePet stain & odor removal
Leah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Alison9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very easy to book Friendly service Arrived on time and worked diligently Did a great job!

Pet stain & odor removal
Elisabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We are repeat customers and this was another job well done! Thank you Jarrod.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ColinLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jarrod was very professional, quick, very very reasonably priced, very informative and easy to work with. This man has an awesome reputation and he certainly lived up to it. Will be using him again if I ever need the carpets cleaned.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful company. Quick, thorough, and organized. Carpets look fabulous and house smells wonderful

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was on time, professional, thorough. They were respectful and friendly. The carpets have never looked this clean and 🌞 bright!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julienne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very capable and personable. Prompt.

Pet stain & odor removal
Kayla13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jarrod was great to work with! We will definitely use them again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cassandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely wonderful experience. Got me in super quickly, price seems reasonable, carpets look lovely! The owners are kind and friendly.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jarrod showed up on time, was great to my little yappy dog who is annoying despite my training (he's just a mouth), and proceeded to do a fantastic job getting the stains out of a 20-month-old w2w carpet. I'll see you next year, Jarrod! Great work as always!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Professionalism
PaulLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our expectations were exceeded! Our 8-year-old carpet looks excellent, and the vast majority of stains were cleaned right out. We highly recommend their service to others.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ZachLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jarrod was very helpful and a pleasure to work with, he went the extra mile to get out our tough pet stains. We would recommend him in a heartbeat. Due to the chemical encapsulation he uses, the carpet can feel a little rough afterward at first, but this goes completely back to normal over time with vacuuming for a great final result.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jarrod did an awesome job! Wasn’t expecting the extra cleaning that he did. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had Carpet Cleaning Vermont come to our spot up by the lake. A very old lake house, with carpet from the 70s. The carpets probably hadn't been touched in about 6 years worth of tenants. The magic that Carpet Cleaning Vermont worked on our carpets was unbelievable! They drastically improved the look & feel of our…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jarrod was incredibly efficient with his quality work, easy to schedule, and coordinate with two people working from home in and out of meetings through out his service. Would absolutely recommend to anyone!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I'm very pleased with the entire experience. The scheduling, timely arrival, explanations and the end result was exceptional. We have carpeting that is free of many pet stains that looks and smells great. I'd use him again without a question.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Prompt, professional team. They were able to address several stain issues to my complete satisfaction. Will absolutely call on them again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
PhilLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

arrived on time (maybe a little early) and didn't stop working for almost 3 hours. Great job. In fact, after the cleaning was complete, I almost thought my wife had secretly purchased new carpet.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Patty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Doing business with this company was very easy. I appreciated the online scheduling and communications, and my pet-stained carpet looks fantastic.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sharon3 weeks ago★★★★★

Rating only, no written review.

Paid $100–150Reasonable priceGeneral carpet cleaningPet stain & odor removal
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
Grace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removalArea rug cleaning
SaraLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Pet stain & odor removal
MichaelLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Douglas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism

Show more pet stain & odor removal reviews (7 more) →

Price

$259+5% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 64%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning124$139–$309
Pet stain & odor removal47$151–$373
Area rug cleaning18$176–$310
Carpet steam cleaning4$146–$327
Upholstery cleaning2$183–$373

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