How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECarpet Pro Cleaners
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 678 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Pro Cleaners for 5 kinds of job.
Carpet Pro Cleaners for area rug cleaning
Clear ✕All 57 Google reviews tagged “Area rug cleaning” · showing 20
We had them clean a very large rug from our screened porch. Years of smoking and pets and pollen left it very stained. I was considering buying a new rug. Carpet Pros picked it up and cleaned it in their shop. They did the "rug bathing" treatment, several times, over the weekend and returned it this morning. They…
I am so pleased with my rug and sofa cleaning. Friendly staff and detailed work. They spent time to make sure the results were perfect and they kept everything nice and tidy when they left. I will absolutely use them again.
Carpet Pro Cleaners are the best carpet cleaners I have ever used. Their attention to detail and quality products keep us coming back over and over again. Our technician, Zach, is always prompt, friendly and informative. I've learned so much about our carpets and rugs from him. In addition, the consistency with the…
This was the second time having Carpet Pro Cleaners clean our living room furniture and rug, and again we're extremely pleased with the results and their customer service. Zach and Sterling did a great job, and were very professional and friendly.
I count on them every year to do great work, tackle pet stains, clean many area rugs, carpeted stairs, clean my 22 year old sectional (looks new now!) Very competent, kind folks, they are always welcome in my home. Highly recommend!
Aiden and his partner (so sorry, I forgot his name) were professional, prompt, and quick! They arrived right on time, we did a short walkthrough and they got to work. I was so impressed with how my carpets came out. I couldn't believe how efficient they were with the whole job. My house smells amazing and couch has…
I have used many carpet cleaners over the years and Carpet Pro is by far the best. They were very thorough and the carpets came out the cleanest over any other service I've used. Jon and Arden were polite, respectful and clearly have a customer-first mindset when it comes to service and outcome. In addition to…
Aidan and River cleaned my white area rug and the carpet in my two bedrooms. As usual, they did a fantastic job! They are courteous, professional and fast. Everything looks brand new. I highly recommend Carpet Pro Cleaners. This is my second time using them and both times they've done an amazing job. I've used…
Wyatt and Dan were very professional and on time with todays service. They explained the entire process and what to expect as well as products used and expected dry time..extremely friendly and very outgoing. I would highly recommend them to anyone looking to have carpets cleaned!
Excellent service from a professional team. Kudos to Zack and John for a job extremely well done. Outstanding customer service and a reasonable price.
Aiden and River were great!
We have been using Carpet Pro Cleaners for three years now and they always do a great job. Would recommend without hesitation.
These folks are awesome! They got out spots other people couldn't. My techs, Wyatt and River, were both articulate, detail oriented, and did every last thing to leave the carpet perfect. Great job!
Kyle and River were fantastic. They were on time, friendly, they explained everything they were doing clearly, and they did a great job.
Zach and Dan were great. Friendly, courteous and professional. They did a fantastic job on my area Rugs and carpet. Thank you very much.
Excellent crew, on time, very courteous, professional. Great job.
Great service and provided options but not pushy. Great experience from the time I called until they were done. Will definitely use them again!
The technicians from Carpet Pro were professional, friendly and meticulous when cleaning the couch and carpets. They provided information about their products and the process they used to clean. The team arrived on time and kept me informed prior to arrival. Highly recommend Aiden and River. Sara was terrific to work with when scheduling the appointment.
Carpet Pro Cleaners was great from my initial inquiry all the way through job completion. Savannah and Zach were professional and helpful. I had the sense they were cleaning our carpet the way they would clean their own, with the same care and attention to detail. They went above and beyond on some stains and my…
The team from Carpet Pro was prompt, fast, and professional. They took exquisite care to protect our furniture while navigating our spiral staircase to clean the upstairs Berber carpet. My husband and I were planning on replacing the berber next year, but it looks and smells as though we might be able to wait…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 181 | $146–$303 |
| Pet stain & odor removal | 91 | $144–$260 |
| Area rug cleaning | 57 | $158–$434 |
| Upholstery cleaning | 53 | $170–$340 |
| Carpet steam cleaning | 21 | $153–$315 |
