How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECarpet Pro Cleaners
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 678 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Pro Cleaners for 5 kinds of job.
Carpet Pro Cleaners for carpet steam cleaning
Clear ✕All 21 Google reviews tagged “Carpet steam cleaning” · showing 20
If I could give these guys 10 stars I would from the minute I called. The customer service goes above and beyond Aiden and Chaz worked very hard in my home. They did a basement carpet a bedroom carpet and area carpet stairs and a few other areas… including cleaning and sealing two bathrooms. These guys worked their…
We had a few rooms and an area rug cleaned. The team from Carpet Pro was professional, communicated well about their arrival time, and did an excellent job! I would definitely use their services again in the future.
Carpet Pro Cleaners are the best carpet cleaners I have ever used. Their attention to detail and quality products keep us coming back over and over again. Our technician, Zach, is always prompt, friendly and informative. I've learned so much about our carpets and rugs from him. In addition, the consistency with the…
We had our bedroom and hallway carpet cleaned this week and they did an amazing job!! The carpet looks and feels great, the house smells amazing, and I love that they use green products since I have 2 dogs. I highly recommend them and will definitely be using them anytime I need the carpets cleaned in the future.
This company is incredible. I used them multiple times. They're always exceed my expectations. This time I called on them preparing my house for sale. And even my real estate agent who've seen a lot was impressed.
Excellent service from a professional team. Kudos to Zack and John for a job extremely well done. Outstanding customer service and a reasonable price.
Daniel and Zach were super friendly, professional and did a great job getting my pet stains out!!
The team that came to our home were gracious, thoughtful, and knowledgeable, and took time to answer all of our questions and concerns. Not only were we pleased with the results, we learned a lot. Sadly, the store-bought products that we’ve used over the years have done more harm than good on our carpets and…
These folks are awesome! They got out spots other people couldn't. My techs, Wyatt and River, were both articulate, detail oriented, and did every last thing to leave the carpet perfect. Great job!
Wyatt and Savannah were professional, courteous, and efficient. Carpet stretching and cleaning was easy to book and the company was responsive over email, phone, and text reminders. The results are great and I would recommend CPC to neighbors and friends.
Carpet Pro just finished cleaning and stretching out carpets in four rooms, including some pet stains from a pandemic pup, and some significant dirt from 10 years of living. The team was right on time, hard working, and communicated about everything they were doing. Everything looks great! Really impressed!
Very professional...great communication. Very pleased with the results
The team of Daniel and Zack did a great job. The were competent, friendly and professional. We would definitely recommend Carpet Pro Cleaners to other home owners.
Carpet Pro Cleaners, Adin and River, did an outstanding job of cleaning our carpets in the master bedroom including the closet area, hallway and the bonus room. They ensured that all stains were addresses to my wife’s satisfaction. They were a very polite, knowledgeable and cheerful team. We would highly recommend this business and would use them again.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 181 | $146–$303 |
| Pet stain & odor removal | 91 | $144–$260 |
| Area rug cleaning | 57 | $158–$434 |
| Upholstery cleaning | 53 | $170–$340 |
| Carpet steam cleaning | 21 | $153–$315 |
